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研究生: 侯品馨
Hou, Pin-Sin
論文名稱: The Effects of Job Insecurity on the Organizational Commitment and the Moderating Role of Perceived Organizational Policy Support in the Aviation Industry during the COVID-19 Pandemic
The Effects of Job Insecurity on the Organizational Commitment and the Moderating Role of Perceived Organizational Policy Support in the Aviation Industry during the COVID-19 Pandemic
指導教授: 盧承杰
Lu, Cheng-Chieh
口試委員: 盧承杰
Lu, Cheng-Chieh
賴志樫
Lai, Chih-Chien
李栢浡
Lee, Pai-Po
口試日期: 2022/04/26
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 87
英文關鍵詞: job insecurity, perceived organizational policy support, organizational commitment
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201095
論文種類: 學術論文
相關次數: 點閱:104下載:10
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  • The COVID-19 pandemic was an unanticipated tragedy that caused chaos in all industries all over the world. Airline industry is one of the industries seriously impaired by this pandemic, so that employees’ job insecurity resulted from such global crisis becomes an important issue and worthy of investigation. Therefore, the purpose of this study is to explore how job insecurity affected employees’ organizational commitment, and also explore a possible moderating effect of organizational support policy between job insecurity and organizational commitment under this pandemic period. This study adopted quantitative method and an online self-reported questionnaire was developed to collect the data. The valid respondents were 404 employees. Snowball and convenient sampling were used to recruit the participants of this study. The descriptive analysis, Pearson correlation analysis, and hierarchical regression analysis were utilized using statistical software IBM SPSS 25.0 to analyze sample’s demographic information and test the proposed hypotheses. The findings reveal that job insecurity is positively associated with continuance commitment, but had a non-significant association with organizational commitment, affective commitment and normative commitment. In addition, there is no significant moderating effect of perceived organizational policy support on the relationship between job insecurity and three dimensions of organizational commitment, respectively. Furthermore, the finding shows that perceived organizational policy support significantly reduces job insecurity and increase organizational commitment of airline employees, suggesting the importance of organizational support policies under this pandemic period.
    Keywords: job insecurity, perceived organizational policy support, organizational commitment

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 The Statement of the Problem 4 The Purposes of the Study 4 The Research Questions 5 The Significance of the Study 5 Delimitations 6 Definition of Key Terms 6 CHAPTER II LITERATURE REVIEW 9 Job Insecurity 9 Organizational Commitment 12 Job Insecurity and Organizational Commitment 16 Perceived Organizational Policy Support 17 Moderating Effect of Perceived Organizational Policy Support 21 CHAPTER III METHODOLOGY 23 Research Framework 23 Research Procedure 24 Research Sample and Data Collection 27 Measurement 28 Control Variables 34 Pilot Test 35 Data Analysis 36 CHAPTER IV RESULTS AND DISCUSSIONS 39 Descriptive Statistics for Participant Demographic Information 39 Results of Pearson Correlation Analysis 41 Results of Hierarchical Regression Analysis 45 Discussion 53 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 59 Conclusions 59 Practical Implications of the Study 59 Limitations 62 Recommendations for Future Research 62 REFERENCES 64 APPENDIX A: QUESTIONNAIRE (ENGSLISH VERSION) 73 APPENDIX B: QUESTIONNAIRE (CHINESE VERSION) 82

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