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研究生： 吳亞函
Nadia Ya-Han Wu
論文名稱： 祖文特斯足球俱樂部2006年義大利甲級聯賽危機處理之個案探討
A Case Study of Crisis Handling on the Scandal of Juventus Football Club S.p.A.
指導教授： 李建興
Lee, Chien-Shing
學位類別： 碩士
Master
系所名稱： 體育學系
Department of Physical Education
論文出版年： 2009
畢業學年度： 97
語文別： 英文
論文頁數： 135
中文關鍵詞： 義大利足球 、祖文特斯 、危機處理
英文關鍵詞： Italian football, Juventus, Crisis handling
論文種類： 學術論文
相關次數： 點閱：209  下載：11 
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    • 祖文特斯足球俱樂部2006年義大利甲級聯賽危機處理之個案探討
    中華民國98年7月1日
    研究生：吳亞函
    指導老師：李建興
    摘 要

    世界上運動人口最多的運動為足球，據FIFA2006年官方統計，計有 2千6百萬人 從事足球活動。
    曾4度於世界盃奪冠的義大利，在2006年其職業足球甲級聯賽4支球隊遭指控涉嫌操控比賽之裁判指派。本研究， 以Fink之危機處理4階段理論分析組文特斯隊(Juventus Football S.p.A)。本文主要探討內容如下：一、義大利足球甲級聯賽醜聞案之經過。二、義大利足球甲級聯賽組文特斯之危機處理方式。
    危機爆發後，組文特斯採取幾項措施：更換並遴選新任董事及總裁，更新公司道德準則，採取法律行動及上訴，致力維持與合作夥伴與贊助商良好關係，改變組織架構與營運策略等。此次危機為祖文特斯所帶來之後遺症計有球隊降級、重要球員轉隊、收益減少與球迷減少等。降級後一年，組文特斯重回甲級聯賽。

    關鍵詞：義大利足球，祖文特斯，危機處理

    A Case Study of Crisis Handling on the Scandal of Juventus Football Club S.p.A.

    Abstract
    Football is the most popular sport in the world. There are 24,thousand participants in the world. There was a scandal among Serie A in Italian football championship: 4 clubs were alleged to maneuver referee designating, to gain interests for themselves, including the famous one: Juventus Football Club S.p.A. The questions of research are as follows :(1) What was the process of the Italian football scandal in 2006; and (2) What was the strategy of Juventus to address crisis handling? The method of Content Analysis will be used in this study to analyze the present docents, such as news, official announcements, and other books related to football.
    After the outbreak of the crisis, Juventus had taken measures to cope with this crisis: Resignation of BoD, Adaption of Code of Ethics, Lodging appeal, Renegotiation of contracts, Focus on young players and Transfer of expensive players. After the relegation to Serie B, Juventus have been able to deal with the crisis and have had their way back to the Serie A after 1 year.

    Keywords: Italian football, Juventus, Crisis handling

    CONTENT INTRODUCTION .........................1 Background ............................1 Delimitations and Limitations of Research...............................3 Need for the Research..................4 Definition of Terms ...................6 LITERATURE REVIEW ....................8 Relative Literatures of Italian Football...............................8 Relevant Literatures of Crisis Management............................19 Summary...............................43 METHODOLOGY .........................31 Method and Subject....................31 Procedure ............................36 PROFILE OF JUVENTUS .................37 Brief History of Juventus ............37 Governance of Company ................42 Summary ..............................46 ANALYSIS OF CRISIS HANDLING .........48 Prodromal Crisis Stage ...............48 Acute Crisis Stage ...................52 Chronic Crisis Stage .................60 Crisis Resolution Stage...............82 Summary...............................84 CONCLUSION ….........................87 REFERENCES ….........................96 Chinese References....................96 English References....................98 Italian References...................105 Appendixes .........................108 TABLES Table 2-1 Domestic literatures of sport crisis......................... 40 Table 5-1 Investigations in different cities..........................50 Table 5-2 Excerpts of wiretaps............53 Table 5-3 List of players in involved clubs...........................59 Table 5-4 Content of violated Clause..........................62 Table 5-5 Content of 1st sentence.........66 Table 5-6 Content of 2nd sentence.........68 Table 5-7 Content of 3rd sentence.........74 Table 5-8 Income of season 05/06 & 06/07...........................79 Table 5-9 Strategies and objectives of Juventus........................80 Table 6-1 Measures taken by Juventus......89 FIGURE Figure 3-1 Figure of Research.............36 APPENDIXES News collected from the electronic database Gazzetta dello Sport.....................154 Official Announcement from Juventus Club S.p.A....................................162 Official Announcement from Federazione Italian Giucco Calcio....................168 Official Announcement from Comitato Olimpico Nazionale Italiano.......................169 Timetable of the Scandal.................170 Relevant names of the Scandal............180 Notable Achievements, names and events of Juventus.................................184

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