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研究生: Thomas Thierry Locqueneux
Thomas Thierry Locqueneux
論文名稱: The Effects of the Personal Characteristics, Cross-Cultural Adaptation and Work Satisfaction of Foreign Workers in Taiwan on their Organizational Commitment and Employee’s Performance
The Effects of the Personal Characteristics, Cross-Cultural Adaptation and Work Satisfaction of Foreign Workers in Taiwan on their Organizational Commitment and Employee’s Performance
指導教授: 施正屏
Shih, Cheng-Ping
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 107
中文關鍵詞: stresswork satisfactionorganizational commitmentemployee’s performancecross-cultural adaptation
英文關鍵詞: stress, work satisfaction, organizational commitment, employee’s performance, cross-cultural adaptation
DOI URL: https://doi.org/10.6345/NTNU202203019
論文種類: 學術論文
相關次數: 點閱:128下載:25
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  • 無中文摘要

    Although it is true to say that globalization is a quite new phenomenon, sending workers to fulfil mission overseas is not. Nowadays, multinational firms have understood that managing human resource around the world gives them great competitive advantages (Caligiuri, 2001). In the last decades, a lack of manpower emerged in Taiwan following the lack of foreign manpower. The continuously increasing education level is an example of factor that has encouraged Taiwanese government to open its borders. Indeed, the Council of Labor Affairs (CLA) took the decision to open up Taiwan’s job market to foreign workers from October 1989. Often used as coordinator or to transfer knowledge to subsidiary, these foreign workers have key roles. Their usage can vary from filling important positions in subsidiary, developing the organization by expending its network, and providing managers the international experience they required to foster their commitment to the organization. This study sought to understand the relationship between the cross-cultural adaptation, foreign worker characteristics and work satisfaction of foreign workers in Taiwan and their organizational commitment and performance. It comprises foreign workers of different nationality and various industry, without focusing on any of them. This research was conducted through quantitative approach. A survey questionnaire was administered, and data were collected from a population of 210 foreign employees from numerous organizations, all located in Taiwan. The results indicated that commitment of foreign workers is positively influenced by their work satisfaction, cross-cultural adaptation and their personal characteristics. Variables such as their language proficiency and compensation have the strongest influence over their commitment. On the contrary, foreign worker normative commitment is not as much impact by these variables.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Chapter Overview 1 Background of the Study 1 Problem Statement 2 Purposes of the Study 3 Research Questions 4 Significance of the Study 5 Delimitations and Limitations 6 Definition of Terms 7 CHAPTER II LITERATURE REVIEW 11 Chapter Overview 11 Literature on Work Satisfaction 12 Literature on Cross-cultural Adaptation 16 Literature on Foreign Worker Characteristics 20 Literature on Organizational Commitment 23 Literature on Employee’s Performance 24 Hypotheses Building 27 CHAPTER III METHODOLOGY 35 Chapter Overview 35 Research Framework 35 Hypotheses 36 Research Procedure 36 Measurement Instrument 37 Sample and Participant Selection 38 Validity and Reliability of Instrument 39 CHAPTER IV RESULTS AND DISCUSSIONS 49 Chapter Overview 49 Distribution summary 49 Data Collection 49 Descriptive Statistic Analyses 50 Discussion for Descriptive Statistics Analysis 58 Results of Hypotheses Testing 63 PLS Findings Summary 65 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 67 Research Conclusions 67 Research Limitations 68 Recommendations for Further Research 69 REFERENCES 70 APPENDIX A: RESEARCH QUESTIONNAIRE 83 APPENDIX B: PLS MAIN STUDY TEST FIGURES 101

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