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研究生： 徐禛
Jen Hsu
論文名稱： 會議口譯工作環境研究:台北地區固定式口譯間之初探
An Exploratory Study of the Working Environment of Conference Interpreters: Built-in Booths in Taipei
指導教授： 陳子瑋
Chen, Tze-Wei
學位類別： 碩士
Master
系所名稱： 翻譯研究所
Graduate Institute of Translation and Interpretation
論文出版年： 2008
畢業學年度： 96
語文別： 英文
論文頁數： 250
中文關鍵詞： 同步口譯 、會議口譯 、口譯間 、ISO 2603
英文關鍵詞： conference interpretation, simultaneous interpretation, interpretation booths, ISO 2603
論文種類： 學術論文
相關次數： 點閱：318  下載：39 
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    • 固定式同步口譯間的實質環境因素對同步會議口譯品質有影響。然而，台灣缺乏相關的實證研究。本研究以文獻探討的方式，探究口譯間的各種因素－如大小、通道、視線、窗戶、通風、採光、音響效果、座位、與桌面－以及這些特性對同步口譯品質可能產生的影響。本研究採用質化及量化研究方式，以實地調查、問卷、與訪問探討口譯員對於口譯間之需求、口譯間各項因素之重要性、及口譯間是否符合ISO 2603標準與口譯員的期望。本研究發現口譯間設計的確會對口譯品質產生影響。此外，口譯員的需求遭誤解或忽視，可能導致口譯間設計不符ISO 2603標準及口譯員需求。總結研究發現及文獻回顧，未來需要更多的相關研究並提升口譯員地位，才能改善口譯間設計，並造福口譯員、聽眾、與台灣整體會議產業。

    The environmental/physical factors of simultaneous interpretation booths are one of the factors known to influence the quality of conference interpretation. However, empirical research in Taiwan is lacking. This study focuses on the factors of booth size, access, visibility, ventilation, lighting, acoustics, seating, and working surface of built-in booths for simultaneous interpretation, the needs of interpreters with regard to booth design, and the compliance of current conditions with interpreters’ needs and International Standard ISO 2603 Booths for Simultaneous Interpretation. To this end, this study has gathered qualitative and quantitative data from field studies, questionnaire, and interviews. The results suggest that booth factors can indeed affect interpretation quality. In addition, much of the discrepancies between current conditions, ISO 2603, and interpreters’ needs can be attributed to the lack of understanding for interpreters’ needs by the designers of the booth. Together, these findings suggest that more research and promotion of the importance of interpretation is needed to improve booth conditions, for the benefit of interpreters, audience members, and conferences as a whole.

    CHAPTER ONE INTRODUCTION 1 1.1 Research Background 1 1.2 Scope of Study 2 1.3 Organization of Study 4 CHAPTER TWO LITERATURE REVIEW 5 2.1 Standards 5 2.1.1 Defining Standards 6 2.1.2 Types of Standards 10 2.2 Standardization 13 2.2.1 Defining Standardization 13 2.2.2 Importance of Standardization 16 2.3 Conference Interpreting 18 2.4 Quality Factors in Interpretation 20 2.4.1 Physical/Environmental Factors Affecting Quality/Performance in Interpretation 23 2.5 General Characteristics of Booths for Simultaneous Interpretation 30 2.5.1 Booth Size 30 2.5.2 Visibility 32 2.5.3 Ventilation 36 2.5.4 Acoustics 40 2.5.5 Lighting 40 2.5.6 Seating 42 2.5.7 Working Surface 44 2.6 Discrepancy Between Direct and Indirect Users 45 2.7 Post Occupancy Evaluation 48 2.8 Summary and Research Questions of this Study 51 CHAPTER THREE RESEARCH METHODOLOGY 52 3.1 Introduction 52 3.2 Field Studies 56 3.2.1 Taipei International Convention Center 58 3.2.2 NTUH International Convention Center 61 3.2.3 Auditorium, Grand Hotel 61 3.2.4 GIS Convention Center/NTU 61 3.2.5 Howard International House Taipei 61 3.2.6 National Central Library 62 3.3 Questionnaire 64 3.3.1 Participants 64 3.3.2 Background questions 64 3.3.3 Questionnaire of interpreters on their views of the physical working environment 65 3.3.4 Further Comments 68 3.3.5 Pilot Testing of the Questionnaire 68 3.3.6 Measures and Research Procedure 69 3.4 Interview 71 3.4.1 Participants 71 3.4.2 Interview Questions 72 3.5 Data Analysis and Comparison 74 CHAPTER FOUR RESULTS 79 4.1 Introduction 79 4.2 Field Studies 80 4.2.1 General 84 4.2.2 Doors 84 4.2.3 Access 86 4.2.4 Size 87 4.2.5 Visibility 88 4.2.6 Windows 92 4.2.7 Air Conditioning 97 4.2.8 Lighting 97 4.2.9 Working Space 99 4.2.10 Seating 102 4.3 Questionnaire 103 4.3.1 Background Questions 104 4.3.2 Physical/Environmental Factors for Booths in General 108 4.3.3 Physical/Environmental Factors for Specific Booths 110 4.3.4 Further Comments 113 4.4 Interviews 114 4.4.1 Findings regarding booth factors 116 4.4.2 Additional Findings 132 4.5 Summary 135 CHAPTER FIVE DISCUSSION AND RECOMMENDATIONS 138 5.1 Introduction 138 5.2 Booth Factors 138 5.2.1 Booth Size 139 5.2.2 Access 144 5.2.3 Doors 147 5.2.4 Visibility 149 5.2.5 Windows 156 5.2.6 Ventilation 160 5.2.7 Acoustics 161 5.2.8 Lighting 165 5.2.9 Seating, Working Surface, and Shelving 167 5.2.10 Additional Booth Factors 171 5.3 Implementation Checklist for Existing Booths in Taipei 172 CHAPTER SIX CONCLUSION 176 6.1 Conclusion 176 6.2 Limitations of the Study 179 6.3 Recommendations for Further Studies 180 References 182 Appendix A Booth checklist 195 Appendix B Questionnaire 198 Appendix C Questionnaire (in English) with responses 216 Appendix D Interview questions 236 Appendix E Floor plans of selected conference halls and photographs of selected booths 239 Appendix F Weighted Factors for Physical/Environmental Factors for Booths in General 250

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