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研究生: 簡郁珊
Yu-Shan Chien
論文名稱: A Study of Politeness Strategies in Intercultural Communication
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 72
中文關鍵詞: intercultural communicationpoliteness strategiesfamiliaritypower distance
論文種類: 學術論文
相關次數: 點閱:128下載:0
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  • Based on Brown and Levinson’s (1987) politeness theory, an aim of this research is to understand the use of politeness strategies of people of different cultures in intercultural communication as well as whether familiarity and power distance play significant roles in it. Another purpose is to investigate whether other potential factors affect politeness strategies in intercultural communication. Data was collected, using in-depth interviews and scenarios, from 20 international students in Taiwan. The findings indicate that politeness strategies are diversely used in intercultural communication. Cultural backgrounds, familiarity, and power distance play significant roles in choosing politeness strategies. Other factors that can affect the choice to be polite include personality, language, types of situations, characteristics of message receivers, gender, and the nature of the communication channel.

    ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background 1 Problem Statement 3 Research Purpose 5 Significance of the Study 5 Research Questions 6 Definition of Terms 7 Paper Outline 8 CHAPTER II LITERATURE REVIEW 9 Intercultural Communication 9 Politeness Theory 14 Related Research on Intercultural Communication and Politeness Theory 21 Summary 23 CHAPTER III RESEARCH METHODS 25 Research Approach 25 Research Framework 26 Participants 27 Instruments 33 Data Collection 36 Research Procedure 38 Data Analysis 40 CHAPTER IV RESULTS AND DISCUSSIONS 43 The Use of Politeness Strategies in Intercultural Communication 43 Cultural Backgrounds and the Use of Politeness Strategies in Intercultural Communication 49 Familiarity and the Use of Politeness Strategies in Intercultural Communication 51 Power Distance and the Use of Politeness Strategies in Intercultural Communication 53 Other Factors Affecting the Choice of Politeness Strategies 56 Discussions 58 Summary 63 CHAPTER V CONCLUSION 65 Conclusion 65 Implications 66 Limitations of the Study 68 REFERENCES 69

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