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研究生: 林昀萱
Lin, Yun-Shuan
論文名稱: 職務再設計對中高齡工作者職場影響之探討
The Impact of Job Accommodation on the Senior and Mid-aged Workers in the Workplace
指導教授: 董澤平
Dong, Tse-Ping
口試委員: 董澤平
Dong, Tse-Ping
王雅鈴
Wang, Ya-Ling
陳意文
Chen, Yi-Wen
口試日期: 2024/01/25
學位類別: 碩士
Master
系所名稱: 社會教育學系
Department of Adult and Continuing Education
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 92
中文關鍵詞: 中高齡者職務再設計高齡化
英文關鍵詞: Senior and mid-aged persons, Job accommodation, Aging
研究方法: 深度訪談法半結構式訪談法
DOI URL: http://doi.org/10.6345/NTNU202400318
論文種類: 學術論文
相關次數: 點閱:163下載:39
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  • 人們的平均壽命延長,高齡社會形態造成我國勞動力結構劇烈變化,當人力資源日益減少,將會面臨如何善用職務再設計之策略,以提升組織競爭力。本研究重點乃在於探討年滿四十五歲至六十五歲中高齡工作者的職場現況與工作困境,發覺隨年齡增長,職場中可能會出現的阻礙因素,從而對於中高齡工作者的退休計畫產生影響;認識組織對於中高齡員工所抱持的看法和續留意願,以及其與中高齡員工個人工作期待和生涯規劃的落差;明瞭組織現行之教育訓練內容和學習成效,反映出中高齡員工的學習需求;了解職務再設計運用之實際情形,為組織發展和中高齡工作者所帶來的影響及效益。
    本研究邀請個案公司兩名男性全職中高齡工作者、兩名女性全職中高齡工作者,和負責規劃職務再設計之管理部門主管一名,以及兩名公司的其他員工,進行半結構式深度訪談。研究結果顯示,中高齡工作者擁有對於掌握退休年齡權力的渴望,並且秉持終身學習的態度,針對工作進行自主學習,而組織導入了職務再設計的輔助資源,增加了中高齡工作者續留職場的意願,不過,也從中發現員工缺乏對於職務再設計內涵的正確認知。

    關鍵字:中高齡者、職務再設計、高齡化

    Nowadays, people's average life span has been extended. The aging society has caused drastic changes in the structure of labor force. When human resources are decreasing day by day, in order to enhance the competitiveness of organizations, they will be faced with how to make good use of job accommodation. This study focuses on exploring the current workplace conditions and challenges faced by senior and mid-aged workers aged 45 to 65. It identifies potential obstacles that may arise in the workplace with age, affecting retirement plans for senior and mid-aged workers.The research aims to understand organizational perceptions and intentions of retaining senior and mid-aged workers, as well as the disparity between these and the individual work expectations and career plans of such employees. It also seeks to comprehend the current content and effectiveness of training provided by organizations, reflecting the learning needs of senior and mid-aged workers. Additionally, the study aims to grasp the practical situation of job accommodation and its impact and benefits on organizational development and senior and mid-aged workers.
    This study invited two male full-time senior and mid-aged workers, two female full-time senior and mid-aged workers, a head of the management department responsible for planning job accommodation, and two other employees from a selected company. The research utilized semi-structured in-depth interviews. The results indicate that senior and mid-aged workers desire control over their retirement age and maintain a lifelong learning attitude, engaging in self-directed learning for their work. The organization's introduction of job accommodation as a supportive resource has increased the willingness of senior and mid-aged workers to retain in the workplace. However, it was observed that employees lack accurate awareness of the content of job accommodation.

    Key words:Senior and mid-aged persons、Job accommodation、Aging

    第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 6 第三節 研究目的 8 第四節 研究問題 9 第二章 文獻探討 11 第一節 中高齡者職務再設計 11 第二節 中高齡工作者現況分析 14 第三節 職務再設計於中高齡工作者之應用 23 第四節 中高齡工作者續留職場之重要性 27 第三章 研究設計與實施 33 第一節 研究方法 33 第二節 研究實施步驟 35 第三節 研究對象與研究工具 37 第四章 研究結果與討論 45 第一節 組織中高齡員工工作現況與困境 45 第二節 中高齡工作者續留職場之重要性 55 第三節 職務再設計於組織中高齡工作者之實務應用 65 第五章 結論與建議 77 第一節 研究發現 77 第二節 研究建議 81 第三節 研究限制與未來研究建議 84 參考文獻 85 附錄一 參與研究同意書 92

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