簡易檢索 / 詳目顯示

研究生: 蕭喻而
Hsiao, Yu-Erh
論文名稱: Leading Employees to A Better Life: Using Mindfulness Training to Mitigate Technostress
Leading Employees to A Better Life: Using Mindfulness Training to Mitigate Technostress
指導教授: 林怡君
Lin, Yi-Chun
口試委員: 林怡君
Lin, Yi-Chun
張媁雯
Chang, Wei-Wen
張詠晴
Chang, Yung-Ching
口試日期: 2024/04/30
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 69
英文關鍵詞: mindfulness training, technostress, well-being, remote work
研究方法: 焦點團體法
DOI URL: http://doi.org/10.6345/NTNU202401340
論文種類: 學術論文
相關次數: 點閱:50下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • The COVID-19 pandemic has led to increased remote work and technology use, which can cause technostress in employees. This stress can lead to adverse outcomes such as burnout and decreased productivity. Mindfulness training has been proposed as a potential solution to reduce technostress and improve well-being. Consequently, this study assessed the relationship between mindfulness training and technostress or mindfulness training and well-being. This study also investigated whether background information (including gender, age, religion, job tenure, caregiving responsibilities for elders and children, and daily technology use at work) was associated with technostress and well-being. We collected 323 full-time employees in Taiwan with work-from-home experience. An online survey investigated mindfulness training, technostress, well-being, and background information. The study found no significant link between mindfulness training and technostress or well-being based on t-test analysis. However, it is noteworthy that most participants felt that mindfulness training helped reduce stress, as indicated in their Likert scale responses. A potential explanation for the lack of significance could be the limited number of participants who engaged in mindfulness training during the study period or the small sample size.
    Additionally, participants did not attend mindfulness training regularly or for a sufficient duration to impact their technostress levels. Future research could collaborate with organizations offering mindfulness training in Taiwan. When incorporating mindfulness training into corporate programs, HR departments should clarify its non-religious nature to avoid misconceptions and make employees from diverse backgrounds feel at ease.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 CHAPTER II LITERATURE REVIEW 7 CHAPTER III METHODOLOGY 23 CHAPTER IV FINDINGS 27 CHAPTER V CONCLUSION & RECOMMENDATION 48 REFERENCE 53 APPENDICES 64

    Adisa, T. A., Gbadamosi, G., & Osabutey, E. L. (2017). What happened to the border? The role of mobile information technology devices on employees’ work-life balance. Personnel Review, 46(8), 1651–1671. https://doi.org/10.1108/pr-08-2016-0222
    Ajaz, A., Shenbei, Z., & Sarfraz, M. (2020). Delineating the influence of boardroom gender diversity on corporate social responsibility, financial performance, and reputation. LogForum, 16(1), 61–74. https://doi.org/10.17270/J.LOG.2019.376
    Althammer, S. E., Reis, D., van der Beek, S., Beck, L., & Michel, A. (2021). A mindfulness intervention promoting work–life balance: How segmentation preference affects changes in detachment, well‐being, and work–life balance. Journal of Occupational and Organizational Psychology, 94(2), 282–308.
    Argus, G., & Thompson, M. (2007). Perceived social problem solving, perfectionism, and mindful awareness in clinical depression: an exploratory study. Cognitive Therapy and Research, 32(6), 745–757. https://doi.org/10.1007/s10608-006-9102-1
    Ayyagari, R., Grover, V., & Purvis, R. (2011). Technostress: Technological antecedents and implications. MIS quarterly, 831–858.
    Baer, R. A., Carmody, J., & Hunsinger, M. (2012). Weekly change in mindfulness and perceived stress in a mindfulness‐based stress reduction program. Journal of Clinical Psychology, 68(7), 755–765. https://doi.org/10.1002/jclp.21865
    Bailenson, J. N. (2021). Nonverbal overload: A theoretical argument for the causes of Zoom fatigue. Technology, Mind, and Behavior, 2(1), 1–6.
    Birnie, K., Speca, M., & Carlson, L. E. (2010). Exploring self‐compassion and empathy in the context of mindfulness‐based stress reduction (MBSR). Stress and Health, 26(5), 359–371. https://doi.org/10.1002/smi.1305
    Bodhi, B. (2013). What does mindfulness really mean? A canonical perspective. In Mindfulness (pp. 19–39). Routledge.
    Bridges, F. (2021, March 30). Stanford Researchers Identify Four Major Causes For Zoom Fatigue and Their Solutions. Forbes. https://www.forbes.com/sites/francesbridges/2021/03/30/stanford-researchers-identify-four-major-causes-for-zoom-fatigue-and-their-solutions/?sh=75b01aba57d7
    Brooks, J., McCluskey, S., Turley, E., & King, N. (2015). The utility of template analysis in qualitative psychology research. Qualitative Research in Psychology, 12(2), 202–222. https://doi.org/10.1080/14780887.2014.955224
    Brown, K. W., & Ryan, R. M. (2003). The benefits of being present: mindfulness and its role in psychological well-being. Journal of Personality and Social Psychology, 84(4), 822–848. https://doi.org/10.1037/0022-3514.84.4.822
    Canaff, A. L., & Wright, W. (2004). High anxiety: counseling the job‐insecure client. Journal of Employment Counseling, 41(1), 2–10. https://doi.org/10.1002/j.2161-1920.2004.tb00872.x
    Carroll, N., & Conboy, K. (2020). Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure. International Journal of Information Management, 55, 102186. https://doi.org/10.1016/j.ijinfomgt.2020.102186
    Crane, C., & Williams, J. M. G. (2010). Factors associated with attrition from mindfulness-based cognitive therapy in patients with a history of suicidal depression. Mindfulness, 1(1), 10–20. https://doi.org/10.1007/s12671-010-0003-8
    Crane, R. S., Brewer, J., Feldman, C., Kabat-Zinn, J., Santorelli, S., Williams, J. M. G., & Kuyken, W. (2017). What defines mindfulness-based programs? The warp and the weft. Psychological Medicine, 47(6), 990–999. https://doi.org/10.1017/s0033291716003317
    Creswell, J. D., Myers, H. F., Cole, S. W., & Irwin, M. R. (2009). Mindfulness meditation training effects on CD4+ T lymphocytes in HIV-1 infected adults: A small randomized controlled trial. Brain, Behavior, and Immunity, 23(2), 184–188. https://doi.org/10.1016/j.bbi.2008.07.004
    Day, A., & Randell, K. D. (2014). Building a foundation for psychologically healthy workplaces and well-being. In A. Day, E. K. Kelloway, & J. J. Hurrel (Eds.), Workplace Wellbeing: How to Build Psychologically Healthy Workplaces (pp. 3–26). https://doi.org/10.1002/9781118469392.ch1
    Diener, E. (2000). Subjective well-being: The science of happiness and a proposal for a national index. American Psychologist, 55(1), 34–43. https://doi.org/10.1037/0003-066X.55.1.34
    Diener, E., Lucas, R. E., & Oishi, S. (2002). Subjective well-being: The science of happiness and life satisfaction. Handbook of Positive Psychology, 2, 63–73. https://doi.org/10.1093/oxfordhb/9780199396511.013.14
    Diener, E., Sapyta, J. J., & Suh, E. (1998). Subjective Well-being is essential to Well-being. Psychological Inquiry, 9(1), 33–37. https://doi.org/10.1207/s15327965pli0901_3
    Diener, E., Wirtz, D., Biswas-Diener, R., Tov, W., Kim-Prieto, C., Choi, D., & Oishi, S. (2009). New measures of Well-Being. In Social indicators research series (pp. 247–266). https://doi.org/10.1007/978-90-481-2354-4_12
    Dayma, D. L., & Mohan, M. (2017). Psychological well-being of nursing staff employed in government and private hospitals. International Journal of Education and Management Studies, 7(1), 27–30.
    Duxbury, L., & Smart, R. (2010). The “Myth of Separate Worlds”: An Exploration of How Mobile Technology has Redefined Work-Life Balance. In Springer eBooks (pp. 269–284). https://doi.org/10.1007/978-3-642-16199-5_15
    Ford, M. T., Cerasoli, C. P., Higgins, J. A., & Decesare, A. L. (2011). Relationships between psychological, physical, and behavioural health and work performance: A review and meta-analysis. Work and Stress, 25(3), 185–204. https://doi.org/10.1080/02678373.2011.609035
    Gartner. (2020). Future of Work Trends Post-COVID-19 (Long-Term Impact & Actions for HR). Gartner Human Resources.
    https://www.gartner.com/en/human-resources/trends/future-of-work-trends-post-covid-19
    Good, D. J., Lyddy, C. J., Glomb, T. M., Bono, J. E., Brown, K. W., Duffy, M. K., Baer, R. A., Brewer, J. A., & Lazar, S. W. (2015). Contemplating mindfulness at work. Journal of Management, 42(1), 114–142. https://doi.org/10.1177/0149206315617003
    Glomb, T. M., Duffy, M. K., Bono, J. E., & Yang, T. (2011). Mindfulness at work. In Research in personnel and human resources management (pp. 115–157). https://doi.org/10.1108/s0742-7301(2011)0000030005
    Grant, S., Colaiaco, B., Motala, A., Shanman, R., Booth, M., Sorbero, M., & Hempel, S. (2017). Mindfulness-based Relapse Prevention for Substance Use Disorders: A Systematic Review and Meta-analysis. Journal of Addiction Medicine, 11(5), 386–396. https://doi.org/10.1097/adm.0000000000000338
    Grover, S. L., Teo, S. T., Pick, D., & Roche, M. (2017). Mindfulness as a personal resource to reduce work stress in the job demands‐resources model. Stress and Health, 33(4), 426-436. https://doi.org/10.1002/smi.2726
    Hang, Y., Hussain, G., Amin, A., & Abdullah, M. I. (2022). The moderating effects of technostress inhibitors on Techno-Stressors and Employee’s Well-Being. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.821446
    Hansen, E. (2016). The Effects of Mindfulness on Work-Related Stress, Wellbeing, Recovery Quality, and Employee Resilience. [Master’s thesis, The College of Canterbury]. Canterbury Digital Archive. https://ir.canterbury.ac.nz/server/api/core/bitstreams/adcfa522-0f52-4cae-a646-8d18dde8e1e2/content
    Harnett, P. H., Whittingham, K., Puhakka, E., Hodges, J., Spry, C., & Dob, R. (2010). The Short-Term Impact of a brief Group-Based mindfulness therapy program on depression and life satisfaction. Mindfulness, 1(3), 183–188. https://doi.org/10.1007/s12671-010-0024-3
    Hayes, S. C., Luoma, J. B., Bond, F. W., Masuda, A., & Lillis, J. (2006). Acceptance and Commitment Therapy: Model, processes and outcomes. Behaviour Research and Therapy, 44(1), 1–25. https://doi.org/10.1016/j.brat.2005.06.006
    Huling, B. (2020). Better Functioning Tech Makes for Less Stress at Work. Dell Technologies. https://www.dell.com/en-us/blog/blog-better-functioning-tech-makes-for-less-stress-at-work/
    Hülsheger, U. R., Alberts, H. J. E. M., Feinholdt, A., & Lang, J. W. B. (2013). Benefits of mindfulness at work: The role of mindfulness in emotion regulation, emotional exhaustion, and job satisfaction. Journal of Applied Psychology, 98(2), 310–325. https://doi.org/10.1037/a0031313
    Hyland, T. (2016). Mindful Nation UK – Report by the Mindfulness All-Party Parliamentary Group (MAPPG). Journal of Vocational Education & Training, 68(1), 133–136. https://doi.org/10.1080/13636820.2015.1123926
    Ioannou, A. (2018). Examining the role of mindfulness in mitigating technostress and its negative consequences [Doctoral dissertation, Brunel University London]. Brunel University London Digital Archive. https://bura.brunel.ac.uk/bitstream/2438/16334/1/FulltextThesis.pdf
    Ioannou, I., & Serafeim, G. (2017, May 1). The consequences of mandatory corporate sustainability reporting. Harvard Business School research working paper, 1(11-100). https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1799589
    Jamieson, S. D., & Tuckey, M. R. (2017). Mindfulness interventions in the workplace: A critique of the current state of the literature. Journal of Occupational Health Psychology, 22(2), 180–193. https://doi.org/10.1037/ocp0000048
    Johnson, K. R., Park, S., & Chaudhuri, S. (2020). Mindfulness training in the workplace: exploring its scope and outcomes. European Journal of Training and Development, 44(4), 341–354. https://doi.org/10.1108/ejtd-09-2019-0156
    Kabat-Zinn, J. (2003). Mindfulness-based interventions in context: Past, present, and future. Clinical Psychology: Science and Practice, 10(2), 144–156. https://doi.org/10.1093/clipsy.bpg016
    Kabat-Zinn, J. (2005). Coming to our senses: Healing ourselves and the world through mindfulness. Hachette UK.
    Kabat-Zinn, J., Siegel, D., Hanh, T. N., & Kornfield, J. (2011). The mindfulness revolution: Leading psychologists, scientists, artists, and meditation teachers on the power of mindfulness in daily life. Shambhala Publications.
    Kabat-Zinn, J. (2013). Full catastrophe living, revised edition: how to cope with stress, pain and illness using mindfulness meditation. Hachette UK.
    Kalafatoğlu, Y., & Turgut, T. (2019). Individual and organizational antecedents of trait
    mindfulness. Journal of Management, Spirituality & Religion, 16(2), 199-220. https://doi.org/10.1080/14766086.2018.1541756
    Kang, Y., Rahrig, H., Eichel, K., Niles, H. F., Rocha, T., Lepp, N. E., Gold, J., & Britton, W. B. (2018). Gender differences in response to a school-based mindfulness training intervention for early adolescents. Journal of School Psychology, 68, 163–176. https://doi.org/10.1016/j.jsp.2018.03.004
    Kao, K., Thomas, C. L., Spitzmueller, C., & Huang, Y. (2019). Being present in Enhancing safety: examining the effects of workplace mindfulness, safety behaviors, and safety climate on safety outcomes. Journal of Business and Psychology, 36(1), 1–15. https://doi.org/10.1007/s10869-019-09658-3
    Keng, S., Smoski, M. J., & Robins, C. J. (2011). Effects of mindfulness on psychological health: A review of empirical studies. Clinical Psychology Review, 31(6), 1041–1056. https://doi.org/10.1016/j.cpr.2011.04.006
    Keyes, C. L. M., & Grzywacz, J. G. (2005b). Health as a complete state: the added value in work performance and healthcare costs. Journal of Occupational and Environmental Medicine, 47(5), 523–532. https://doi.org/10.1097/01.jom.0000161737.21198.3a
    Kniffin, K. M., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. P., Bakker, A. B., & Vugt, M. V. (2021). COVID-19 and the workplace: Implications, issues, and insights for future research and action. American Psychologist, 76(1), 63–77.
    Kossek, E. E., Ruderman, M. N., Braddy, P. W., & Hannum, K. M. (2012b). Work–nonwork boundary management profiles: A person-centered approach. Journal of Vocational Behavior, 81(1), 112–128. https://doi.org/10.1016/j.jvb.2012.04.003
    Linehan, M. M. (1987). Dialectical behavior therapy for borderline personality disorder: Theory and method. Bulletin of the Menninger Clinic, 51(3), 261.
    Linehan, M. M. (1993). Dialectical behavior therapy for treatment of borderline personality disorder: implications for the treatment of substance abuse. NIDA Research Monograph, 137, 201–201.
    Lynch, S., Gander, M. L., Kohls, N., Kudielka, B., & Walach, H. (2011). Mindfulness‐based coping with university life: A non‐randomized wait‐list‐controlled pilot evaluation. Stress and Health, 27(5), 365-375.
    Malarkey, W. B., Jarjoura, D., & Klatt, M. (2013). Workplace based mindfulness practice and inflammation: a randomized trial. Brain, Behavior, and Immunity, 27, 145–154. https://doi.org/10.1016/j.bbi.2012.10.009
    Malinowski, P., & Lim, H. J. (2015). Mindfulness at work: Positive affect, hope, and optimism mediate the relationship between dispositional mindfulness, work engagement, and Well-Being. Mindfulness, 6(6), 1250–1262. https://doi.org/10.1007/s12671-015-0388-5
    Meischke, H., Painter, I., Lilly, M., Beaton, R., Revere, D., Calhoun, B., Seeley, K. D., Carslay, Y., Moe, C., and Baseman, J. (2015). An Exploration of Sources, Symptoms and Buffers of Occupational Stress in 9-1-1 Emergency Call Centers, Annals of Emergency Dispatch & Response, 3(2), 28–35.
    Mellor, N. J., Ingram, L., Van Huizen, M., Arnold, J., & Harding, A. (2016). Mindfulness training and employee well-being. International Journal of Workplace Health Management, 9(2), 126–145. https://doi.org/10.1108/ijwhm-11-2014-0049
    Michel, A., Bosch, C., & Rexroth, M. (2014). Mindfulness as a cognitive–emotional segmentation strategy: An intervention promoting work–life balance. Journal of Occupational and Organizational Psychology, 87(4), 733–754. https://doi.org/10.1111/joop.12072
    Palitsky, R., & Kaplan, D. M. (2019). The Role of Religion for Mindfulness-Based Interventions: Implications for Dissemination and implementation. Mindfulness, 12(8), 2076–2089. https://doi.org/10.1007/s12671-019-01253-0
    Pflügner, K., Baumann, A., & Maier, C. (2021). Managerial technostress: A qualitative study on causes and consequences. In Proceedings of the 2021 on Computers and People Research Conference (pp. 63-70). https://doi.org/10.1145/3458026.3462157
    Qualtrics. (2020, March 30). How ready are we to work from home? Qualtrics Employee experience. https://www.qualtrics.com/blog/ready-to-work-from-home/
    Ragu-Nathan, T. S., Tarafdar, M., Ragu-Nathan, B. S., & Tu, Q. (2008). The consequences of technostress for end users in organizations: Conceptual development and empirical validation. Information Systems Research, 19(4), 417–433. https://doi.org/10.1287/isre.1070.0165
    Reb, J., Narayanan, J., & Ho, Z. W. (2015). Mindfulness at work: Antecedents and consequences of employee awareness and absent-mindedness. Mindfulness, 6(1), 111–122.
    Rohwer, E., Flöther, J. C., Harth, V., & Mache, S. (2022). Overcoming the “Dark Side” of Technology—A Scoping Review on Preventing and Coping with Work-Related Technostress. International Journal of Environmental Research and Public Health, 19(6), 3625. https://doi.org/10.3390/ijerph19063625
    Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54–67. https://doi.org/10.1006/ceps.1999.1020
    Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78. https://doi.org/10.1037/0003-066X.55.1.68
    Ryan, R. M., & Deci, E. L. (2001). On Happiness and Human Potentials: A review of Research on Hedonic and Eudaimonic Well-Being. Annual Review of Psychology, 52(1), 141–166. https://doi.org/10.1146/annurev.psych.52.1.141
    Salanova, M., Llorens, S., Acosta, H., & Torrente, P. (2013). Positive interventions in positive organizations. Terapia Psicológica, 31(1), 101-113.
    Schnall, P. L., Dobson, M., Rosskam, E., & Elling, R. H. (2009). Unhealthy work: Causes, consequences, cures. New York: Baywood Publishing Company.
    Shahbaz, W., & Parker, J. (2022). Workplace mindfulness: An integrative review of antecedents, mediators, and moderators. Human Resource Management Review, 32(3), 100849. https://doi.org/10.1016/j.hrmr.2021.100849
    Shonin, E., Van Gordon, W., Dunn, T. J., Singh, N. N., & Griffiths, M. D. (2014). Meditation Awareness Training (MAT) for Work-related Wellbeing and job Performance: a randomised controlled trial. International Journal of Mental Health and Addiction, 12(6), 806–823. https://doi.org/10.1007/s11469-014-9513-2
    Sirgy, M. J., Efraty, D., Siegel, P., & Lee, D. J. (2001). A new measure of quality of work life (QWL) based on need satisfaction and spillover theories. Social Indicators Research, 55, 241–302.
    Slutsky, J., Chin, B., Raye, J., & Creswell, J. D. (2019). Mindfulness training improves employee well-being: A randomized controlled trial. Journal of Occupational Health Psychology, 24(1), 139–149. https://doi.org/10.1037/ocp0000132
    Spagnoli, P., Molino, M., Molinaro, D., Giancaspro, M. L., Manuti, A., & Ghislieri, C. (2020). Workaholism and technostress during the COVID-19 emergency: The crucial role of the leaders on remote working. Frontiers in Ppsychology, 11, 3714. https://doi.org/10.3389/fpsyg.2020.620310
    Stoller, K. (2021, January 31). Never Want To Go Back To The Office? Here’s Where You Should Work. Forbes. https://www.forbes.com/sites/kristinstoller/2021/01/31/never-want-to-go-back-to-the-office-heres-where-you-should-work/?sh=456566946712
    Tarafdar, J. C., Sharma, S., & Raliya, R. (2013). Nanotechnology: Interdisciplinary science of applications. African Journal of Biotechnology, 12(3), 219–226
    Tarafdar, M., Tu, Q., & Ragu-Nathan, T. S. (2010). Impact of technostress on end-user satisfaction and performance. Journal of Management Information Systems, 27(3), 303-334. https://doi.org/10.2753/MIS0742-1222270311
    Taris, T. W. (2006). Is there a relationship between burnout and objective performance? A critical review of 16 studies. Work and Stress, 20(4), 316–334. https://doi.org/10.1080/02678370601065893
    Tayeb, Z. (2021). From permanent work-from-home models to full-scale returns, companies like Amazon, Twitter, and Goldman Sachs are pursuing different office policies as restrictions ease. Business insider India. https://www.businessinsider.in/careers/news/from-permanent-work-from-home-models-to-full-scale-returns-companies-like-amazon-twitter-and-goldman-sachs-are-pursuing-different-office-policies-as-restrictions-ease/articleshow/83581009.cms
    Thorp-Lancaster, D. (2020, June 17). Microsoft Teams hits 75 million daily active users, up from 44 million in March. Windows Central. Retrieved from Windows Central Web site: https://www.windowscentral.com/microsoft-teams-hits-75-million-daily-active-users
    Vendramin, N., Nardelli, G., & Ipsen, C. (2021). Task-Technology Fit Theory: An approach for mitigating technostress. In A Handbook of Theories on Designing Alignment between People and the Office Environment (pp. 39–53). Routledge.
    Venkatesh, V., Hall, M., Davis, G. B., Davis, F. D., Walton, S. M., & Morris, M. G. (2003). User acceptance of information technology: Toward a unified. MIS Quarterly, 27(3), 425–478. doi:10.2307/ 30036540
    Venkatesh, V., & Morris, M. G. (2000). Why don’t men ever stop to ask for directions? Gender, social influence, and their role in technology acceptance and usage behavior. MIS Quarterly, 24(1), 115–139. doi:10.2307/3250981
    Vogus, T. J., Ramanujam, R., & Tangirala, S. (2010). The nonlinear effects of professional tenure and commitment on mindful organizing: Evidence from health Care. Working Paper. https://www. researchgate. net/publication/228637109_The_Nonlinear_Effects_of_Prof essional_Tenure_and_Commitment_on_Mindful_Organizing_Evidence_from_Health _Care.
    Warr, P. (1990). The measurement of well‐being and other aspects of mental health. Journal of Occupational Psychology, 63(3), 193–210. https://doi.org/10.1111/j.2044-8325.1990.tb00521.x
    Warren, T. (2020, April 23). Zoom grows to 300 million meeting participants despite security backlash. The Verge. https://www.theverge.com/2020/4/23/21232401/zoom-300-million-users-growth-coronavirus-pandemic-security-privacy-concerns-response
    Warren, T. (2021). Microsoft Teams usage jumps to 145 million daily active users. Verge Tech. https://www.theverge.com/2021/4/27/22406472/microsoft-teams-145-million-daily-active-users-stats
    Weinstein, N., Brown, K. W., & Ryan, R. M. (2009). A multi-method examination of the effects of mindfulness on stress attribution, coping, and emotional well-being. Journal of Research in Personality, 43(3), 374–385. https://doi.org/10.1016/j.jrp.2008.12.008
    Wiencke, M., Cacace, M., & Fischer, S. (Eds.). (2016). Healthy at work: Interdisciplinary perspectives. Springer.
    Wolever, R. Q., Bobinet, K. J., McCabe, K., Mackenzie, E. R., Fekete, E., Kusnick, C. A., & Baime, M. (2012). Effective and viable mind-body stress reduction in the workplace: A randomized controlled trial. Journal of Occupational Health Psychology, 17(2), 246–258. https://doi.org/10.1037/a0027278
    Zeidan, F., Johnson, S. K., Diamond, B. J., David, Z., & Goolkasian, P. (2010). Mindfulness meditation improves cognition: Evidence of brief mental training. Consciousness and Cognition, 19(2), 597–605. https://doi.org/10.1016/j.concog.2010.03.014
    Zeithaml, V. A., Parasuraman, A., & Malhotra, A. (2002). Service Quality Delivery through Web Sites: A Critical Review of Extant Knowledge. Journal of the Academy of Marketing Science, 30(4), 362–375. https://doi.org/10.1177/009207002236911
    賴若函(2021)。居家上班壓力更大?醫師建議:偶爾社群發文,減少孤獨感更能有效工作。取自快樂工作人,自我管理網址https://www.cheers.com.tw/article/article.action?id=5099560
    錢玉紘者(2021)。Zoom為駭客亂入的「轟炸攻擊」賠罪,支付8,500萬美元和解金!為資安做了哪些補強?。取自數位時代,商業經營網址https://www.bnext.com.tw/article/64266/zoom-settlement-85-million

    下載圖示
    QR CODE