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研究生: 劉威廷
Wei-Ting Liu
論文名稱: 職家衝突對離職傾向的影響 -性別及社會支持的調節效果
The Relationship Between Work Family Conflict and Turnover Intention: Moderating Effects of Gender and Social Support
指導教授: 陳怡靜
Chen, Yi-Ching
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 75
中文關鍵詞: 工作家庭衝突家庭工作衝突社會支持離職傾向
英文關鍵詞: work-family conflict, family-work conflict, social support, turnover intention
論文種類: 學術論文
相關次數: 點閱:178下載:36
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  • 在現今大多組織中,管理員工流失是普遍被重視的問題之一,而離職傾向一直都被視為組織管理人才流失的一個重要指標;而在現今男女性就業平等風氣盛行之下,女性就業的比率增加,而雙薪家庭也成普遍的現象,緊接而來的就是職家衝突的產生,而在過去職家衝突大多探討工作對家庭所產生的衝突,但近年來越來越多的學者開始反向思考是否是家庭對工作產生了衝突;本篇就近十年對職家衝突的研究為基礎,以職家衝突的方向性為出發點,探討工作對家庭產生的衝突對離職傾向以及家庭對工作產生的衝突對離職傾向這兩者間的異同,並以社會支持及性別作為調節變項,探討不同社會支持的調節效果以及性別差異下職家衝突之方向性對離職傾向的影響,針對此差異提出建議與改善方針。

    Today most of the organizations in the management of staff turnover is one of the problems generally taken seriously, and turnover intention long been regarded as an important indicator of the organization and management of brain drain. Under the equality of male and female employment is rampant today, female employment-ratio increased, while the double-income families has also become a common phenomenon, followed by generation of work - family conflict, mostly explore the work family conflict and work - family conflict in the past, but in recent years more and more scholars start to reverse thinking whether family work conflict. Based on the study of this near decade of work - family conflict directionality of work - family conflict as a starting point to explore the conflict on family to work on turnover intention, and family to work conflict on turnover intention of the similarities and differences between the two. With social support and gender as a moderator variable to investigate the effect of different social support and gender differences in the regulation of work-family conflict directional impact on turnover intention, and make recommendations to improve the guidelines for this difference.

    謝誌 i 中文摘要 iii ABSTRACT v 目錄 vii 表次 ix 圖次 xi 第一章 緒論 1 第一節 研究背景與研究動機 1 第二節 研究目的 3 第三節 研究範圍與限制 4 第四節 重要名詞詮釋 5 第二章 文獻探討 7 第一節 職家衝突之意涵 7 第二節 離職傾向之意涵 12 第三節 職家衝突的方向性與離職傾向 14 第四節 職家衝突的方向性對離職傾向之性別差異 16 第五節 社會支持 19 第三章 研究設計與實施 27 第一節 研究方法 27 第二節 研究步驟 28 第三節 研究工具 31 第二節 資料分析方法 36 第四章 研究結果 39 第一節 樣本描述 39 第二節 信效度分析 40 第三節 變項間相關分析 42 第四節 迴歸分析 45 第五章 結論與建議 53 第一節 研究結果與討論 53 第二節 管理意涵 58 第三節 研究限制與建議 60 參考文獻 61 一、中文部分 61 二、英文部分 63 附錄 73 附錄一 研究問卷 73

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