研究生: |
歐金蘭 Ou, Chin-Lan |
---|---|
論文名稱: |
新零售時代下的台灣寵物食品品牌創新網路商業模式─以活力零食和汪喵星球比較為例 Taiwanese Pet Food Brands’ Innovative Internet Business Models in the New Retailing Era- Comparison of GooToe and DogCatStar |
指導教授: |
王仕茹
Wang, Shih-Ju |
口試委員: |
王仕茹
Wang, Shih-Ju 黃恆獎 Huang, Heng-Chiang 潘令妍 Pan, Ling-Yen |
口試日期: | 2024/05/09 |
學位類別: |
碩士 Master |
系所名稱: |
高階經理人企業管理碩士在職專班(EMBA) Executive Master of Business Administration |
論文出版年: | 2024 |
畢業學年度: | 112 |
語文別: | 中文 |
論文頁數: | 93 |
中文關鍵詞: | 寵物食品 、新零售 、網路商業模式 、活力零食 、汪喵星球 |
英文關鍵詞: | Pet Food, New Retailing, Inernet Business Model, GooToe, DogCatStar |
研究方法: | 個案研究法 、 比較研究 |
DOI URL: | http://doi.org/10.6345/NTNU202400629 |
論文種類: | 學術論文 |
相關次數: | 點閱:93 下載:2 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
全球寵物市場持續成長,從2022年到2027年的預計年複合成長率高達6.1%,而根據我國農委會統計2023年全台寵物產業市值已達600億商機。為探索台灣寵物食品產業如何適應新零售時代的來臨並建立網路商業模式,本研究選擇傳統寵物食品廠商發展電子商務的主流品牌「活力零食」和積極進行垂直整合的新興寵物電商「汪喵星球」作為研究對象,分別比較兩家不同廠商的競爭優勢、經營策略以及所面臨市場變化的挑戰。本研究結果有助於寵物食品業者了解如何在新零售時代下強化品牌競爭力、推動數位轉型,以擴大市場影響力。
The global pet market continues to grow, with a projected compound annual growth rate of 6.1% from 2022 to 2027. According to the Council of Agriculture, Executive Yuan, the value of Taiwan's pet industry has reached 60 billion NTD in 2023. To explore how Taiwan's pet food industry adapts to the emergence of the new retail era and establishes online business models, this study focuses on two major players: "Vital Snacks," a traditional pet food manufacturer developing e-commerce, and "Pet Planet," an emerging pet e-commerce platform actively engaging in vertical integration. The study compares the competitive advantages, business strategies, and challenges faced by these two different companies. The findings of this research will help pet food businesses understand how to enhance brand competitiveness and drive digital transformation in the new retail era to expand their market influence.
一、中文文獻
104人力銀行,2024,汪喵星球_自力耕生股份有限公司,檢自https://www.104.com.tw/company/1a2x6bk3to?jobsource=cust_same_A,搜尋日期:2024年5月。
104人力銀行,2024,峰揚貿易有限公司,檢自https://www.104.com.tw/company/ckogbpc,搜尋日期:2024年5月。
CaMo卡默,2024,CaMo卡默 — 台灣新興寵物零食品牌,檢自https://www.camopetfood.com/about,搜尋日期:2024年5月。
IEK產業情報網,2022,後疫情時代下寵物經濟趨勢,2022.12.05,檢自https://ieknet.iek.org.tw/iekrpt/rpt_more.aspx?actiontype=rptandindu_idno=6anddomain=73andrpt_idno=241693428,搜尋日期:2024年3月。
LnData,2023,【數據專題】「毛」經濟啟動!需求與供給如何碰撞出寵物產業全新商機,檢自https://lndata-taiwan.medium.com/pet-trends-report-2023-13c721720cb8,搜尋日期:2024年3月。
MIC產業情報研究所,2020,『【寵物消費者調查三】近七成網友曾養寵物 Z世代與未婚族是潛力飼主』,檢自https://mic.iii.org.tw/news.aspx?id=576,搜尋日期:2023年11月。
今週刊,2021,寵物食品隱形冠軍從日本狂牛症中找到「需求缺口」 他從門外漢到年賣4億元、攻進亞馬遜,檢自https://www.businesstoday.com.tw/article/category/183016/post/202103100016/,搜尋日期:2024年5月。
內政部寵物登記管理資訊網,2023,『寵物登記狀況查詢』,檢自https://www.pet.gov.tw/Web/O302.aspx?PG=1,搜尋日期:2023年12月。
日商環球訊息有限公司,2022,『毛小孩認養超越新生兒人數 三大寵物機能成購屋關鍵』,檢自https://estate.ltn.com.tw/article/18902,搜尋日期:2024年2月。
自由時報,2023,美國寵物市場展望:2022-2023,檢自https://cn.gii.tw/report/pf1069179-us-pet-market-outlook.html,搜尋日期:2024年3月。
財政部統計處,2022,『貿易統計查詢』,檢自https://www.mof.gov.tw/htmlList/100,搜尋日期:2023年12月。
張淯,2021,『疫情下的萌經濟 從全球寵物市場的形成談起』,獨家報導,檢自https://www.scooptw.com/the_presidents_chatroom/foresee_industry/61430/
許亨利,2024,基於稀疏非負矩陣分解的電子商務推薦系統-以寵物網購平臺為例。國立中山大學資訊管理學系研究所碩士論文。
陳雅文,1995,內容分析法。圖書館學與資訊科學大辭典。圖書館學與資訊科學大辭典。臺北市:國家教育研究院。取自:http://terms.naer.edu.tw/detail/1683205/。
壹士達寵物用品,2024,關於我們,檢自https://www.estapet.com.tw/about-us,搜尋日期:2024年2月。
曾齡儀,2022,新零售電商時代下之 C2M, DTC, KOC 即時時尚商業模式組合研究-以 SHEIN 爲例。國立台灣大學商學研究所碩士論文。
貿易知識庫,2023,寵物經濟 台灣的下一個兆元產業「毛小孩成為家庭成員」-飼主花錢不手軟,檢自https://www.ieatpe.org.tw/magazine/ebook389/coverstory-2.html,搜尋日期:2024年4月。
雲發互動科技,2024,D2C/DTC 商業模式在做什麼?3 大應用成為電商和數位轉型的關鍵,檢自https://blog.no8.io/d2c,搜尋日期:2024年5月。
新頭條,2021,王品寵物用品坐擁全台業界最大規模倉儲與最先進物流系統 不畏疫情寵出佳績,檢自https://thehubnews.net/archives/33038,搜尋日期:2024年4月。
經濟日報,2023,毛小孩數量超越新生兒!商機夯 開箱寵物罐頭生產線,檢自https://money.udn.com/money/story/10871/7360703,搜尋日期:2024年5月。
經濟日報,2024,IEAT辦理《台灣寵物食品用品研討會》交流熱絡共促發展,檢自https://money.udn.com/money/story/11799/7794566,搜尋日期:2024年5月。
資策會MIC,2020,『【寵物消費者調查一】5155歲是寵物市場金雞母 2635歲最愛用寵物科技產品』,檢自https://mic.iii.org.tw/news.aspx?id=574
農委會寵物登記管理資訊,2023,『寵物登記管理資訊網業者名單與統計數據』,檢自https://www.pet.gov.tw/Web/O302.aspx,搜尋日期:2023年11月。
廖肇弘,2021,疫情意外加速全球寵物經濟發展。CIO TAIWAN 經理人雜誌。2021.3.21。
數位電商基地,2023,善用分眾、自動化投放,殺出寵物電商紅海市場,檢自https://gd.taiwantrade.com/news/640,搜尋日期:2024年4月。
數位時代,2021,『直接面對消費者趨勢興起,DTC模式是否值得企業「大動干戈」』,檢自https://www.bnext.com.tw/article/63570/dtc-direct-to-consumer-june?,搜尋日期:2024年2月。
數位時代,2023,【圖解】萬達寵物登錄興櫃!併購毛孩市集進軍電商,業績翻7倍關鍵揭秘,檢自https://www.bnext.com.tw/article/72915/petpark-petpetgo-2022,搜尋日期:2024年5月。
樊祖燁、徐張寧、董彥妏,2019, 客製化寵物商品設計App之行銷策略,46-58。
二、西文文獻
Brown, L. (2022). Enhancing customer satisfaction through direct-to-consumer models. Journal of Retail and Consumer Services, 58, 102299.
Carr, C. T., and Hayes, R. A. (2015). Social media: Defining, developing, and divining. Atlantic Journal of Communication, 23(1), 46-65.
Chen, Y. (2022). The rise of new pet e-commerce brands in Taiwan: A case study of Wangmiao Planet. Journal of Business Research, 45(3), 123-134.
Chu, S. C., Leung, L. C., Van Hui, Y., and Cheung, W. (2007). Evolution of e-commerce Web sites: A conceptual framework and a longitudinal study. Information and Management, 44(2), 154-164.
Doe, J. (2019). Online sales strategies in real-time fashion. Journal of E-Commerce, 13(2), 145-158.
Doe, J. (2023). The role of social media interaction in brand loyalty. Journal of Digital Commerce, 15(3), 112-125.
Flavián, C., Guinalíu, M., and Gurrea, R. (2006). The role played by perceived usability, satisfaction and consumer trust on website loyalty. Information and management, 43(1), 1-14.
Fletcher, H. (2021). The Future Shopper Report. Wunderman Thompson. Retrieved from https://www.wundermanthompson.com/insight/the-future-shopper-report-2021
Hajli, M. N. (2014). A study of the impact of social media on consumers. International Journal of Market Research, 56(3), 387-404.
Hasan, L., and Abuelrub, E. (2011). Assessing the quality of web sites. Applied computing and informatics, 9(1), 11-29.
Heim, G. R., and Field, J. M. (2007). Process drivers of e-service quality: Analysis of data from an online rating site. Journal of Operations Management, 25(5), 962-984.
Helander, M. G., and Khalid, H. M. (2000). Modeling the customer in electronic commerce. Applied ergonomics, 31(6), 609-619.
Howard, P. N., and Parks, M. R. (2012). Social media and political change: Capacity, constraint, and consequence. Oxford University Press.
Huang, Z., and Benyoucef, M. (2013). From e-commerce to social commerce: A close look at design features. Electronic Commerce Research and Applications, 12(4), 246-259.
Jarvenpaa, S. L., and Todd, P. A. (1996). Consumer reactions to electronic shopping on the World Wide Web. International Journal of Electronic Commerce, 1(2), 59-88.
Johnson, M. (2019). The strategic benefits of DTC in the pet food industry. International Journal of Marketing Studies, 11(2), 45-56.
Johnson, M. (2020). Leveraging KOC for competitive advantage in e-commerce. Journal of Digital Marketing, 15(3), 212-224.
Johnson, M. (2021). Enhancing customer satisfaction through social media support. International Journal of E-Commerce Studies, 9(2), 89-104.
Johnson, M. (2021). The impact of COVID-19 on the shift to online fashion retail. International Journal of Retail & Distribution Management, 49(3), 280-295.
Jones, P., and Riley, M. (2018). Leveraging sales data and trends for flexible production decisions. E-Commerce and Supply Chain Journal, 29(4), 203-217.
Katerattanakul, P. (2002). Framework of effective web site design for business-to-consumer internet commerce. INFOR: Information Systems and Operational Research, 40(1), 57-70.
Kent, M. L. (2010). Directions in social media for professionals and scholars. In The Sage Handbook of Public Relations (2nd ed., pp. 643-656).
Kumar, V., Mukerji, B., Butt, I., and Persaud, A. (2007). Factors for successful e-government adoption: A conceptual framework. Electronic Journal of E-government, 5(1).
Kwahk, K.-Y., and Ge, X. (2012). The effects of social media on e-commerce: A perspective of social impact theory. Paper presented at the 2012 45th Hawaii International Conference on System Sciences.
Lee, K. C., and Lee, S. (2003). A cognitive map simulation approach to adjusting the design factors of the electronic commerce web sites. Expert Systems with Applications, 24(1), 1-11.
Lee, S. (2019). Order quantity flexibility in supply chain management. International Journal of Production Economics, 218, 265-278
Lee, Y., and Kozar, K. A. (2006). Investigating the effect of website quality on e-business success: An analytic hierarchy process (AHP) approach. Decision Support Systems, 42(3), 1383-1401.
Li, H., and Zhang, Y. (2020). The impact of the Consumer-to-Manufacturer (C2M) model on supply chain efficiency. Journal of Supply Chain Management, 22(3), 215-230.
Li, Z., and Li, C. (2014). Twitter as a social actor: How consumers evaluate brands differently on Twitter based on relationship norms. Computers in Human Behavior, 39, 187-196.
Lin, J., & Chang, H. (2021). The transition of traditional pet food companies to e-commerce: A case study of HuoLi Snacks. Journal of Business Research, 34(2), 198-210.
Lin, J., & Huang, S. (2021). Innovative marketing strategies in the pet food industry: Insights from Wangmiao Planet. International Journal of E-Commerce Studies, 18(4), 289-302.
Lin, J., & Huang, S. (2021). Leveraging OMO strategy and eco-friendly packaging in the pet food industry: Insights from Wangmiao Planet. International Journal of E-Commerce Studies, 18(4), 289-302.
Lindqvist, J., Cranshaw, J., Wiese, J., Hong, J., and Zimmerman, J. (2011). I'm the mayor of my house: Examining why people use foursquare—a social-driven location sharing application. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems.
Matera, M., Costabile, M. F., Garzotto, F., and Paolini, P. (2002). SUE inspection: an effective method for systematic usability evaluation of hypermedia. IEEE Transactions on Systems, Man, and Cybernetics-Part A: Systems and Humans, 32(1), 93-103.
McGrath, J. E. (1991). Time, interaction, and performance (TIP): A theory of groups. Small Group Research, 22(2), 147-174.
Mikal, J. P., Rice, R. E., Kent, R. G., and Uchino, B. N. (2014). Common Voice: Analysis of Behavior Modification and Content Convergence in a Popular Online Community. Computers in Human Behavior, 35, 506-515.
Molla, A., and Licker, P. S. (2001). E-commerce systems success: An attempt to extend and respecify the Delone and MacLean model of IS success. J. Electron. Commerce Res., 2(4), 131-141.
O’Sullivan, P. B. (2005). Masspersonal communication: Rethinking the mass interpersonal divide. Paper presented at the 55th Annual Conference of the International Communication Association, New York, NY.
O'Sullivan, P. B. (1999). Bridging the mass‐interpersonal divide synthesis scholarship in HCR. Human Communication Research, 25(4), 569-588.
Popcorn Design Studio. (2024). Digital Marketing. Retrieved from https://www.popcorn-hk.com/digitalmarketing-en
Rafaeli, S. (1988). From new media to communication. In Advancing Communication Science: Merging Mass and Interpersonal Processes (Sage Annual Review of Communication Research, Vol. 16, pp. 110-134).
Rangan, V. K., Corsten, D., Higgins, M., and Schlesinger, L. A. (2021). How Direct-to-Consumer Brands Can Continue to Grow. Harvard Business Review.
Roberts, R. (2022). Pet industry trends, growth and statistics in 2022 and beyond: Unleashing your ecommerce pet marketing strategies. Common Thread. Retrieved from https://commonthreadco.com/blogs/coachs-corner/pet-industry-trends-growth-ecommerce-marketing
Shirky, C. (2010). Cognitive Surplus: How Technology Makes Consumers into Collaborators. Penguin.
Slack, N. (2005). The flexibility of manufacturing systems. International Journal of Operations and Production Management, 25(12), 1190-1200. https://doi.org/10.1108/01443570510633594
Smith, A. (2020). Cost control and consumer value in DTC models. E-Commerce Research Journal, 14(1), 123-135.
Smith, A. (2021). The evolving role of Key Opinion Consumers in modern marketing. International Journal of Consumer Studies, 35(4), 445-458.
Smith, A. (2022). Building emotional connections through social media in pet e-commerce. E-Commerce Research Journal, 14(4), 205-219.
Smith, A., & Clark, T. (2020). Real-time fashion: The evolution from fast fashion. Fashion Industry Journal, 25(1), 35-50.
Smith, A., and Tran, L. (2020). Real-time monitoring and management of production processes. Journal of Operations Management, 38(3), 315-330.
Stefani, A., and Xenos, M. (2011). Weight-modeling of B2C system quality. Computer Standards and Interfaces, 33(4), 411-421.
Susser, B., and Ariga, T. (2006). Teaching e-commerce Web page evaluation and design: a pilot study using tourism destination sites. Computers and education, 47(4), 399-413.
Teixeira, J., Aarstol, S., and Efrati, E. (2019). Analyzing the benefits and challenges of selling DTC products on Amazon. Journal of E-Commerce Studies, 15(2), 101-120.
Tseng, V. (2019). The transformation of traditional manufacturing to consumer-driven production: Insights from Pinduoduo. E-Commerce Journal, 17(4), 105-118.
Tung, L.-L., Debreceny, R., Chan, Y.-G., Chan, A. T.-L., and Le, S. E.-B. (2003). Interacting with hypertext: An experimental investigation of navigation tools. Electronic Commerce Research and Applications, 2(1), 61-72.
Walther, J. B. (1996). Computer-mediated communication: Impersonal, interpersonal, and hyperpersonal interaction. Communication Research, 23(1), 3-43.
Walther, J. B., Carr, C. T., Choi, S. S. W., DeAndrea, D. C., Kim, J., Tong, S. T., and Van Der Heide, B. (2010). Interaction of interpersonal, peer, and media influence sources online. In A Networked Self: Identity, Community, and Culture on Social Network Sites (pp. 17-38).
Williams, R. (2021). Building brand loyalty through direct consumer engagement. Journal of Brand Management, 28(3), 283-297.
Yan, Q., Wu, S., Wang, L., Wu, P., Chen, H., and Wei, G. (2016). E-WOM from e-commerce websites and social media: Which will consumers adopt? Electronic Commerce Research and Applications, 17, 62-73.
Yang, Z., Cai, S., Zhou, Z., and Zhou, N. (2005). Development and validation of an instrument to measure user perceived service quality of information presenting web portals. Information and Management, 42(4), 575-589.