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研究生: 吳宗儒
Wu, Tsung-Ru
論文名稱: The Effect of Job Previews on Role Clarity and Unmet Expectation: A Scenario-Based Quasi-Experimental Study
The Effect of Job Previews on Role Clarity and Unmet Expectation: A Scenario-Based Quasi-Experimental Study
指導教授: 葉俶禎
Yeh, Chu-Chen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 70
中文關鍵詞: realistic job previewtraditional job previewunmet expectationsrole clarity
英文關鍵詞: realistic job preview, traditional job preview, unmet expectations, role clarity
DOI URL: https://doi.org/10.6345/NTNU202203021
論文種類: 學術論文
相關次數: 點閱:72下載:10
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  • 無中文摘要

    High turnover rate among employees in young generation and fresh graduates has been a continuous problem in job market. In order to prevent the long lasting problem, recruiters are considering recruiting better matched employees instead of attracting a lot of people to apply for the job. Before offering a job, recruiters provide a job preview for applicants which enables them to evaluate if the job does match their expectation and interest. In current study, there were five hypotheses proposed. Firstly, realistic job previews (RJPs) have a stronger effect on increasing individuals’ perception of unmet expectation and role clarity than traditional job previews (TJPs) do. Secondly, job preview has a positive effect on unmet expectations during pre-hire phase. Thirdly, job preview has a positive effect on role clarity during pre-hire phase. Fourthly, role clarity has a negative effect on unmet expectation. Lastly, role clarity mediates the relationship between job preview and unmet expectation. A quantitative study was conducted through a scenario-based quasi-experimental approach. The participants of the study were either students about to enter job market or current employees. There were 298 valid responses in the study. By presenting RJP video and TJP video to participants and comparing differences between responses in pre-test and post-test, it was found that both job preview videos increased role clarity and unmet expectation, and that role clarity had a negative effect on unmet expectation, although there was no mediating effect of role clarity between job preview and unmet expectation. No significant differences between RJPs and TJPs were found on their effect of increasing unmet expectation and role clarity.

    TABLE OF CONTENTS ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES VI CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 3 Research Purpose 4 Research Questions 4 Scope of the Study 5 Definition of Key Terms 5 CHAPTER II LITERATURE REVIEW 8 Job Preview 8 Unmet Expectations 14 Role Clarity 15 CHAPTER III METHODOLOGY 19 Research Framework 19 Research Hypotheses 20 Research Procedure 20 Research Design 21 Instrument 24 Measurement 26 Reliability and Validity 28 CHAPTER IV DATA ANALYSIS AND RESULTS 38 Pearson’s Correlation Analysis 38 T-test Analysis 36 Path Analysis 38 Sobel Test 40 Summary of Analyses Results 40 CHAPTER V CONCLUSIONS AND SUGGESTIONS 43 Conclusions 43 Discussion 44 Research Implications 45 Practical Implications 47 Limitations 48 Suggestions for Future Research 49 REFERENCES 50 APPENDIX A: ENGLISH COVER LETTER 60 APPENDIX B: ENGLISH QUESTIONNAIRE 61 APPENDIX C: CHINESE COVER LETTER 65 APPENDIX D: CHINESE QUESTIONNAIRE 66 APPENDIX E: JOB PREVIEW VIDEOS OUTLINE 70

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