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研究生: 黎珊婻
Savannah Elizabeth Lee
論文名稱: An Examination of the Work Experiences of Employees with Intellectual and Developmental Disability
An Examination of the Work Experiences of Employees with Intellectual and Developmental Disability
指導教授: 葉俶禎
Yeh, Chu-Chen Rosa
口試委員: 葉俶禎
Yeh, Chu-Chen Rosa
張媁雯
Chang, Wei-Wen
黃美慈
Huang, Mei-Tzu
口試日期: 2021/06/17
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 72
英文關鍵詞: intellectual and developmental disability, work adjustment, supervisor-employee relationships, performance management
研究方法: 參與觀察法生活史訪談調查研究紮根理論法
DOI URL: http://doi.org/10.6345/NTNU202101442
論文種類: 代替論文:專業實務報告(專業實務類)
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  • Finding meaningful employment remains a large challenge for adults with an intellectual and developmental disability (I/DD). While not all adults with I/DD are interested in working, understanding the satisfaction of those who are is crucial to ensure that workplaces interested in diversity function properly. This study focuses on gaps associated with the theory of work adjustment by commenting on supervisor-employee relationships and job satisfaction. 10 Adults with I/DD and their supervisors were interviewed for 45-90 minutes regarding their experiences related to job satisfaction and work adjustment. Interviews were transcribed and coded to understand employer intentions behind the employment, interactions between the pair, and performance management strategies that both found effective. Employers reported both altruistic and practical intentions behind their hiring decisions. With regards to interactions, all participants reported the importance of patience, bluntness, and transparency. Effective performance management strategies in place were job aids such as checklists, increased mentorship, and job modifications. Finally, this study recommends next steps for prospective future employers interested in hiring employees with I/DD.

    ABSTRACT .............................................................................................................. I TABLE OF CONTENTS ........................................................................................III LIST OF TABLES ...................................................................................................V LIST OF FIGURES...............................................................................................VII CHAPTER I INTRODUCTION .............................................................................1 Problem Statement .............................................................................................. 3 Purpose of the Study ................................................................................................ 5 Research Questions ...................................................................................................... 5 Significance of the Study ............................................................................................ 6 Definition of Key Terms ........................................................................................... 6 CHAPTER II LITERATURE REVIEW .................................................................9 Systems and Laws that Affect Employment Outcomes............................................. 9 Theory of Work Adjustment ....................................................................... 12 Workplace Challenges Associated with Intellectual and Developmental Disability............. 14 Job Satisfaction for Employees with Intellectual and Developmental Disability .................... 17 The Importance of Supervisor-Employee Relationships ......................................................... 18 Challenges and Benefits Associated with Employing Adults with Intellectual and Developmental Disability................................................................ 19 CHAPTER III METHODOLOGY ........................................................................23 Conceptual Framework ............................................................................... 23 Research Design........................................................................................ 24 Research Procedure............................................................................... 25 Research Participants ............................................................................... 26 Instruments..................................................................................................... 28 Data Collection................................................................................... 31 Data Analysis ............................................................................ 32 Research Quality ..................................................................................... 33 CHAPTER IV FINDINGS AND DISCUSSION..................................................35 Motivations to Hire Employees with Intellectual and Developmental Disability ................... 36 Nature of Supervisor-Employee Interactions.......................................................... 40 Performance Management Strategies........................................................................ 46 Discussion............................................................................................................. 49 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS.........................53 Conclusions ............................................................................................ 53 Implications............................................................................................ 54 Recommendations for Prospective Employers .................................................. 55 Limitations ............................................................................................. 58 Future Research Suggestions ....................................................................... 59 REFERENCES ........................................................................................................61 APPENDIX A: CONSENT FORMS ......................................................................67

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