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研究生: 陳韋翰
Chen, Wei-Han
論文名稱: 文化智商、個人與工作適配度對工作投入之影響-以組織承諾為中介變項
The Impact of Job Involvement from Cultural Intelligence, Person-Job fit – Organizational Commitment as a Mediator
指導教授: 余鑑
Yu, Chien
于俊傑
Yu, Chin-Cheh
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 99
中文關鍵詞: 文化智商個人與工作適配組織承諾工作投入
英文關鍵詞: Cultural Intelligence, Person-Job Fit, Organizational Commitment, Job Involvement
論文種類: 學術論文
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  • 面對全球化市場與自由市場的經濟區域的擴大,及企業人才流動之快速擴展,全球化的經營方針及組織內跨文化的流動比以往更為快速且頻繁,人才的跨國遷移已經成為一個重要的趨勢。為因應經濟全球化的需求,跨國際公司的專業人才,為了公司營運方針等政策,陸續遍及各地工作與生活。因此,企業該如何將派駐海外工作的專業人才,發揮其對組織的最大綜效,應先瞭解影響之原因,並針對這些項目進行管理和改善,進而促使員工願意對工作更為投入。
    本研究主要探究文化智商、個人與工作適配與員工工作投入之關聯性,並以組織承諾為中介變項。經研究後發現:(1)文化智商對組織承諾有正向影響。(2)文化智商對工作投入具正向影響。(3)個人與工作適配對組織承諾具正向影響。(4)個人與工作適配對工作投入具正向影響。(5)組織承諾對工作投入有正向影響。(6) 組織承諾於文化智商對工作投入中有部分中介效果。(7) 組織承諾於個人與工作適配對工作投入中有部分中介效果。研究結果期望組織在挑選派駐海外員工時,可以考量到文化智商對員工的影響,並透過提升組織承諾,進而達到員工繼續為組織效力及工作投入之意願。

    With the expansion of economic regions of global markets and free markets, along with the global mobility of entrepreneurs and professionals, global management policies and cross-cultural exchange in the corporate’s internal organization change at a faster and more frequent pace. Transnational migration of professionals in this context has become a critical challenge for an international enterprise in today’s global era. To accommodate the needs of global business development and mobility of professional talents to streamline the internal operation, an international corporate should optimize its overseas employees by understanding impact factors and proposing strategies for administrative improvement so as to enhance the job involvement.
    This study aims to examine the correlations among cultural intelligence, person-job fit, and job involvement, where organizational commitment serves as a mediator. This research indicates seven results. (1) Cultural intelligence has positive impacts on organizational commitment. (2) Cultural intelligence has positive impacts on job involvement. (3) Person-job fit has positive impacts on person-job fit and job involvement. (4) Person-job fit has positive impacts on job involvement. (5) Organizational commitment has positive impacts on job involvement. (6) The mediation impact of organizational commitment in cultural intelligence on job involvement is only partial. (7) The mediation impact of organizational commitment in person-job fit on job involvement is only partial. It is thus expected that these results could be applied as useful references for corporates to consider the impacts of cultural intelligence on overseas employees. In addition, the enhancement of organizational commitment will thereby improve the organizational commitment and job involvement of the corporate expatriates.

    謝 誌 i 中文摘要 ii ABSTRACT iv 目 錄 vi 表 次 viii 圖 次 x 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 6 第三節 研究範圍與限制 8 第四節 重要名詞釋義 10 第二章 文獻探討 12 第一節 文化智商 12 第二節 個人與工作適配度 15 第三節 組織承諾 18 第四節 工作投入 22 第五節 各變項間之相關性 26 第三章 研究設計與實施 30 第一節 研究架構與假設 30 第二節 研究方法 32 第三節 研究步驟 33 第四節 研究對象 39 第五節 研究工具 40 第六節 資料分析方法 47 第四章 資料分析 50 第一節 問卷回收與統計 50 第二節 敘述性統計分析 51 第三節 信效度分析 62 第四節 相關分析 69 第五節 迴歸分析 76 第六節 組織承諾之之中介效果驗證分析 80 第七節 研究假設結果摘要 83 第五章 結論與建議 84 第一節 研究結論 84 第二節 管理意涵 88 第三節 研究貢獻 90 第四節 研究限制與後續方向建議 92 參考文獻 93 一、中文部分 93 二、外文部分 95

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