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研究生: 古嵐
Khulan Ganbat
論文名稱: Role on Knowledge Transfer of the Mining Sector in Mongolia
The Expatriate Role on Knowledge Transfer of the Mining Sector in Mongolia
指導教授: Khulan Ganbat
Khulan Ganbat
賴志樫
Lai, Chih-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 78
中文關鍵詞: knowledge transferknowledge managementexpatriate
英文關鍵詞: knowledge transfer, knowledge management, expatriate
論文種類: 學術論文
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  • The knowledge-related roles of the expatriates are becoming one of the most appealing academic research topics. The purpose of this research is to identify the role of the expatriates on knowledge transfer of the mining companies in Mongolia. The objectives of this study are to: identify the role of the expatriates on knowledge transfer, identify what kind of knowledge is transferred by the expatriates, and identify the main factors and obstacles, which are impacting the expatriates on knowledge transfer process. Research was implemented by qualitative approach. Ten expatriates who fulfilled participation requirement was interviewed. Findings of the study revealed that expatriates who assigned to Mongolian mining companies play diverse role as knowledge transferor. Beside main job responsibility all the expatriates are in charge of advising, leading, guiding and training their co-workers. Managerial, organizational and technical related knowledge mostly transferred by expatriates to Mongolian employees. Main influential factor and obstacle is managerial support and language ability of the local employee. Findings of the study will assist mining organizations clearly see where the weaknesses are and how to improve that in the future with expatriates’ involvement. This study contributes to the existing literature. Study was one of the groundbreaking studies about expatriates in Mongolia and knowledge management in the mining industry of Mongolia.

    The knowledge-related roles of the expatriates are becoming one of the most appealing academic research topics. The purpose of this research is to identify the role of the expatriates on knowledge transfer of the mining companies in Mongolia. The objectives of this study are to: identify the role of the expatriates on knowledge transfer, identify what kind of knowledge is transferred by the expatriates, and identify the main factors and obstacles, which are impacting the expatriates on knowledge transfer process. Research was implemented by qualitative approach. Ten expatriates who fulfilled participation requirement was interviewed. Findings of the study revealed that expatriates who assigned to Mongolian mining companies play diverse role as knowledge transferor. Beside main job responsibility all the expatriates are in charge of advising, leading, guiding and training their co-workers. Managerial, organizational and technical related knowledge mostly transferred by expatriates to Mongolian employees. Main influential factor and obstacle is managerial support and language ability of the local employee. Findings of the study will assist mining organizations clearly see where the weaknesses are and how to improve that in the future with expatriates’ involvement. This study contributes to the existing literature. Study was one of the groundbreaking studies about expatriates in Mongolia and knowledge management in the mining industry of Mongolia.

    ABSTRACT ................................................................................................................................................ I TABLE OF CONTENTS ................................................................................................................ II LIST OF FIGURES ...................................................................................................................... IV LIST OF TABLES ......................................................................................................................... V CHAPTER I. INTRODUCTION ............................................................................................................. 1 Chapter Overview ................................................................................................................................ 1 Background of the Study ...................................................................................................................... 1 Statement of the Problem ..................................................................................................................... 2 Purposes of the Study ........................................................................................................................... 3 Research Questions ............................................................................................................................... 4 Significance of the Study ..................................................................................................................... 4 Delimitation and Limitation................................................................................................................. 5 Definitions of the Terms ...................................................................................................................... 6 CHAPTER II. LITERATURE REVIEW ................................................................................................ 7 Chapter Overview ...................................................................................................................... 7 Mining Sector in Mongolia ........................................................................................................ 7 The Needs of Expatriation ......................................................................................................... 9 The Expatriate Role in Knowledge Transfer ........................................................................... 10 The Knowledge for Knowledge Management ......................................................................... 12 Managing Knowledge in Knowledge Transfer ........................................................................ 13 The Personal Role in Knowledge Transfer .............................................................................. 14 Barriers of Knowledge Transfer in the Organizations ............................................................. 15 CHAPTER III. METHODOLOGY .............................................................................................. 18 Chapter Overview .................................................................................................................... 18 Research Framework ................................................................................................................ 18 Detailed Explanation of the Framework .................................................................................. 19 Research Procedure .................................................................................................................. 23 Research Method ...................................................................................................................... 25 Research Participants ............................................................................................................... 26 Instrument ............................................................................................................................... 26 III Data Collection ......................................................................................................................... 27 Data Analysis ........................................................................................................................... 31 Data Analysis Procedure .......................................................................................................... 32 Data Coding Process ................................................................................................................ 33 Reliability and Validity ............................................................................................................ 34 CHAPTER IV. FINDINGS AND DISCUSSIONS ............................................................................. 36 Chapter Overview .................................................................................................................... 36 Expatriate‟s Role on Knowledge Transfer Process .................................................................. 36 Type of Knowledge Transferred by Expatriates ...................................................................... 43 Main Factors and Obstacles on Knowledge Transfer Process ................................................. 47 CHAPTER V. CONCLUSIONS AND SUGGESTIONS .................................................................. 61 Chapter Overview .................................................................................................................... 61 Conclusions .............................................................................................................................. 61 Suggestions .............................................................................................................................. 64 REFERENCES ........................................................................................................................................ 68 APPENDIX A: INVITATION LETTER...................................................................................... 75 APPENDIX B: INTERVIEW QUESTIONS................................................................................ 76 APPENDIX C: EXAMPLE OF PARTICIPANTS INTERVIEW RESPOND………………78

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