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研究生: 陳彥碩
Chen, Yan-Shuo
論文名稱: The Relationship between Remote Work and Employee Engagement: Supervisor Support as the Mediator
The Relationship between Remote Work and Employee Engagement: Supervisor Support as the Mediator
指導教授: 賴志樫
Lai, Chih-Chien
口試委員: 李栢浡
Lee, Pai-Po
盧承杰
Lu, Cheng-Chieh
賴志樫
Lai, Chih-Chien
口試日期: 2023/07/03
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 71
英文關鍵詞: Remote Work, Supervisor Support, Employee Engagement
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202301395
論文種類: 學術論文
相關次數: 點閱:131下載:20
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  • Due to the pandemic factor, remote work has gradually become an emerging working pattern trend in recent years. It becomes an essential topic for more and more enterprises and their employees to learn and adapt to. Whether the remote working pattern is a temporary alternative as a response to the pandemic, or whether it has advantages and potential to replace or combine with the traditional office working pattern is worth further exploring. Therefore, this study aims to research whether remote work influences employee engagement and evaluates whether supervisor support mediates the relationship between remote work and employee engagement as well. The research participants of this study are remote workers in Taiwan, and quantitative research was carried out by convenience sampling method and snowball sampling method. In total, this study received 218 valid questionnaires from remote workers in Taiwan. The data analysis was conducted through IBM SPSS Version 23.0 and Mplus software and was tested in the way of Pearson correlation analysis and hierarchical regression analysis. The results of this study indicated that supervisor support plays a significant mediator role in the relationship between remote work and employee engagement. In terms of remote work, this study provided future research with more implications and suggestions as well. Furthermore, the research findings also have reference value and can make contributions to enterprises in Taiwan to evaluate, design, and manage remote work patterns in the future.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Significances of the Study 3 Statements of the Problem 4 Purposes of the Study 6 Questions of the Study 6 Delimitations of the Study 7 Definition of the Key Terms 7 CHAPTER II LITERATURE REVIEW 9 Remote Work 9 Supervisor Support 11 Employee Engagement 13 Relationships among the Variables 14 CHAPTER III METHODOLOGY 19 Research Framework and Hypotheses 19 Research Procedures 20 Data Collection 23 Measurements 23 Data Analysis 26 CHAPTER IV FINDINGS AND DISCUSSION 33 Descriptive Analysis 33 Correlations between Remote Work, Supervisor Support, and Employee Engagement 39 The Mediating Effect of SS on the Relationship between RW and EE 44 Summary of Hypothesis Test Results 45 CHAPTER V CONCLUSIONS AND SUGGESTIONS 47 Conclusions 47 Research Limitations 48 Implications 48 Suggestions for Future Research 50 REFERENCES 51 APPENDIX A QUESTIONNAIRE 61 APPENDIX B ONLINE QUESTIONNAIRE (CHINESE VERSION) 65

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