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研究生: 黃小美
Huang, Xiao-Mei
論文名稱: The Relationship between Transformational Leadership and Job Satisfaction with Workplace Spirituality as a Mediator: The Study of Bank Industry Employees in Taiwan
The Relationship between Transformational Leadership and Job Satisfaction with Workplace Spirituality as a Mediator: The Study of Bank Industry Employees in Taiwan
指導教授: 賴志樫
Lai, Chih-Chien
口試委員: 盧承杰
Lu, Cheng-Chieh
李栢浡
Lee, Pai-Po
賴志樫
Lai, Chih-Chien
口試日期: 2023/07/19
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 78
英文關鍵詞: transformational leadership, workplace spirituality, job satisfaction, banking industry
研究方法: 定量分析法
DOI URL: http://doi.org/10.6345/NTNU202301537
論文種類: 學術論文
相關次數: 點閱:78下載:5
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  • Leadership has been a popular topic in Taiwan for the past few years. Companies are willing to focus on improving leadership to increase employee satisfaction. The banking industry plays a vital role in Taiwan's economy. To make employees more engaged in their work and improve their performance. This study aims to provide the banking industry with some implications to assist them in improving employee satisfaction through transformational leadership. Since Transformational leadership has become the most popular leadership style in the world, not so many researchers pay attention to it in Asia. According to the study, transformational leadership cares about employees' needs and supports them to achieve their goals, which can increase employee satisfaction. This study examined how transformational leadership influences employee engagement. To fulfill the purpose of this study, a questionnaire was used to collect data from Taiwanese employees. Finally, the study received 364 valid responses. After data analysis, the study used linear regression to test all proposed hypotheses. The empirical findings show that: (1) Transformational leadership is positively related to job satisfaction. (2) Workplace spirituality is positively related to job satisfaction. (3) Workplace spirituality mediates the relationship between transformational leadership and job satisfaction.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER Ⅰ INTRODUCTION 1 Background of Study 1 Statement of the Problem 3 Purpose of the Study 3 Questions of the Study 4 Significance of the Study 4 Delimitations 5 Definition of Terms 6 CHAPTER II LITERATURE REVIEW 9 Job Satisfaction 9 Transformational Leadership 11 Workplace Spirituality 13 The Relationships among the Variables 15 CHAPTER III METHODOLOGY 19 Research Framework and Hypothesis 19 Research Procedures 20 Data Collection 23 Measurements 23 Data Analysis 25 Pilot Test 25 Reliability Analysis 27 Validity Analysis 28 CHAPTER IV FINDINGS AND DISCUSSION 33 Descriptive Analysis 33 The Relationships among Variables 40 Summary of Analysis Results and Discussion 46 CHAPTER V CONCLUSIONS AND IMPLICATIONS 51 Conclusions 51 Implications 52 Limitations 53 Suggestions 53 REFERENCE 55 APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 67 APPENDIX B: QUESTIONNAIRE (CHINESE VERSION) 73 APPENDIX C: QUESTIONNAIRE (ONLINE SURVEY) 77

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