研究生: |
嚴雪萁 Hsueh-Chi Yen |
---|---|
論文名稱: |
臺灣電子化人力資源實務及組織績效:以競爭程度、策略領導、及資訊能力為前因 Electronic Human Resource Practices and Organization Outcomes in Taiwan: Competitive Tension, Strategic Leadership, and Information Technology Capability as Antecedents |
指導教授: |
葉俶禎
Yeh, Chu-Chen |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2013 |
畢業學年度: | 101 |
語文別: | 英文 |
論文頁數: | 101 |
中文關鍵詞: | 電子化人力資源實務 、科技-組織-環境 架構 、競爭程度 、策略領導 、資訊能力 、財務表現 |
英文關鍵詞: | e-HR practices, TOE framework, competitive tension, strategic leadership, IT capability, financial outcome |
論文種類: | 學術論文 |
相關次數: | 點閱:174 下載:11 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
近年來,有關電子化人力資源資訊系統的研究已被廣泛討論,但鮮少研究著重在探討使用電子化人力資源資訊系統的導入原因與產生的影響。因此,本研究旨在探討台灣上市公司使用電子化人力資源實務之前因與後果。研究架構採用科技-組織-環境理論挑選出競爭程度、策略領導、及資訊能力為前因,而人力資源效率、ROA、及EPS則為組織層級之後果。研究中共採納204家台灣上市公司之回答,部分最小平方(PLS)以及結構方程式模型(SEM)更進一步探索使用電子化人力資源實務程度與其他變數的關係。研究發現,公司高階經理人的策略領導與內部資訊部門的能力,會影響組織使用電子化人力資源實務之程度,而產業競爭程度則無顯著影響。此外,公司若採用越高程度的電子化人力資源實務,對公司的EPS會有正向之影響,但不能助於提高公司之人力資源效率與ROA。其他變數討論與研究建議在本文中會有更詳細的討論。
The research on electronic human resource (e-HR) systems has been extensively investigated, while the antecedents and consequences of e-HR adoption in a country are relatively unexplored. This research aims to study the usage of e-HR practices in Taiwan and detect the possible antecedents and outcomes. Applying the technology-organization-environment framework, this research selected competitive tension, strategic leadership, and IT capability as the antecedents, while HR efficiency, ROA, and EPS as organizational level outcomes of e-HR adoption.
This study focused on companies listed in Taiwan Stock Exchange as the samples. Human resources professionals in those listed companies were the primary informants to provide data on strategic leadership, IT capability, e-HR practices and HR efficiency. These data were collected by implementing a census-approach with mail survey as the main instrument. For higher rate of responses, the questionnaires were also distributed at campus recruitment activities and to personal networks. A total of 204 responses were kept for data analysis after screening out invalid responses. Data on competitive tension, ROA and EPS of these 204 companies were retrieved from public sources. Partial least square (PLS) structural equation modeling (SEM) technique was used to examine the relationship of antecedents and outcome variables of e-HR practices.
The result indicated that strategic leadership and IT capability positively affect the usage of e-HR practices, while competitive tension showed no effect. As for the outcomes, only EPS as the organizational outcome was supported. ROA was not affected by the use of e-HR practices. Contrary to the study hypothesis, e-HR practices showed a negative effect on HR efficiency as measured by employee to HR personnel ratio. Implications and suggestions for future research were discussed in the study.
Allen, D. G., Mahto, R. V., & Otondo, R. F. (2007). Web-based recruitment: Effects of information, organizational brand, and attitudes toward a Web site on applicant attraction. Journal of Applied Psychology, 92(6), 1696-1708.
Bell, B., Lee, S., & Yeung, S. (2006). The impact of e-HR on professional competence in HRM: Implications for the development of HR professionals. Human Resource Management, 45(3), 295-308.
Bharadwaj, A. S. (2000). A resource-based erspective on information technology capability and firm performance: An empirical investigation. MIS Quarterly, 24(1), 169-196. doi: 10.2307/3250983
Bresnahan, T.F., E. Brynjolfsson, & L. M. Hitt. (2002). Information technology, workplace organization, and the demand for skilled labor: Firm-level evidence. The Quarterly
Journal of Economics, 117(1), 339 – 376.
Brockbank, W. (1999). If HR were really strategically proactive: Present and future directions in HR's contribution to competitive advantage. Human Resource Management, 38(4), 337-352.
Brynjolfsson, E., T. W. Malone, V. Gurbaxani, and A. Kambil. (1994). Does information technology lead to smaller firms?. Management Science. 40(12) 1628-1644.
Cannella, A., Finkelstein, S., & Hambrick, D.C. (2009). Strategic leadership: Theory and research on executives, top management teams, and boards. New York:Oxford University Press.
Cappelli, P. (2001). Making the most of on-line recruiting. Harvard Business Review, 79(3), 139-146.
Carroll, G.R., & Hannan, M.T. (1992). The dynamics of organizational populations. Oxford University Press.
Chen, M. S., & Wu, W. C. (2008). Strategic leadership: Measurement and an assessment of reliability and validity. NTU Management Review, 18(2), 63-78.
Child, J. (1972). Organizational structure, environment, and performance: The role of strategic choice. Sociology, 6(1), 1-22.
Chin, W. W. (1998). The Partial Least Squares Approach for Structural Equation Modeling Modern methods for business research (pp. 295-336). Mahwah, NJ, US: Lawrence Erlbaum Associates Publishers.
Cober, R. T., Brown, D. J., Levy, P. E., Cober, A. B., & Keeping, L. M. (2003). Organizational Web sites: Web site content and style as determinants of organizational attraction. International Journal of Selection & Assessment, 11(2/3), 158-169.
Cochran P. L., & Wood R. A. (1984). Corporate social responsibility and financial performance. The Academy of Management Journal, 27(1), 42-56.
Cron, WL & Sobol, MG (1983). The relationship between computerization and performance: A strategy for maximizing the economic benefits of computerization. Information and
Management, 6, 171-181.
Crossan, M., Vera, D., & Nanjad, L. (2008). Transcendent leadership: Strategic leadership in dynamic environments. Leadership Quarterly, 19,569-581.
Ensher, E. A., Nielson, T. R., & Grant-Vallone, E. (2002). Tales from the hiring line: Effects of the internet and technology on HR processes. Organizational Dynamics, 31(3),
224-244.
Feeny, D. F., & Willcocks, L. P. (1998). Core IS capabilities for exploiting information technology. Sloan Management Review, 39(3), 9-21.
Finkelstein, S., & Hambrick, D. (1996). Strategic leadership: Top executives and their effects on organizations. St. Paul, MN: West Publishing.
Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research (JMR), 18(1), 39-50.
Galanaki, E. (2002). The decision to recruit online: a descriptive study. Career Development International, 7(4), 243-251. doi: 10.1108/13620430210431325
Goodhue, D. L., & Thompson, R. L. (1995). Task-technology fit and individual performance. MIS Quarterly, 19(2), 213-236. doi: 10.2307/249689
Griffin J.J. & Mahon J. F. (1997). The corporate social performance and corporate financial performance debate. Business and Society, 36(1), 5-31.
Haines, V. Y., & Lafleur, G. (2008). Information technology usage and human resource roles and effectiveness. Human Resource Management, 47(3), 525-540.
Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. The Journal of Marketing Theory and Practice, 19(2), 139-152.
Hambrick, D. C., & Mason, P. (1984). Upper echelons: The organization as a reflection of its top managers. Academy of Management Review, 9, 193-206.
Hannan, M.T., & Freeman J. (1977). The population ecology of organizations. American Journal of Sociology, 82 (5), 929-964.
Hannah, M. T., Freeman, J. (1988). Density dependence in the growth of organizational populations. In G. R. Carroll. Editor, Ecological Models of Organizations ( pp. 7-31).
Cambridge, Mass: Ballinger
Hawking, P., Stein, A., & Foster, S. (2004). e-HR and employee self-service: A case study of a Victorian public sector organisation. Journal of Issues in Informing Science and Information Technology, 1, 1019 -1026.
Hendrickson, A. R. (2003). Human resource information systems: Backbone technology of contemporary human resources. Journal of Labor Research, 24(3), 381-394.
Hitt, L., & Brynjolfsson, E. (1996). Productivity, business profitability, and consumer surplus: Three different measures of information technology value. MIS Quarterly, 20 (2), 121-142.
Hulland, J. (1999). Use of partial least squares in strategic management research: A review of four recent studies. Strategic Management Journal, 20(2), 195-204.
Huub, R., Tanya, B., & Jan Kees, L. (2004). E-HRM: Innovation or irritation. An explorative empirical study in five large companies on Web-based HRM. Management Revue,
15(3), 364.
Im, K.S., Grover, V., & Teng, J.T.C. (2013). Do large firms become smaller by using information technology?. Information Systems Research, 24(2), 470-491.
Ireland, R. D., & Hitt, M. A. (2005). Achieving and maintaining strategic competitiveness in the 21st century: The role of strategic leadership. Academy of Management Executive, 19, 63-77.
Jenkins, M. L., & Lloyd, G. (1985). How corporate philosophy and strategy shape the use of HR information systems. Personnel, 62(5), 28-38.
Johnson, R. D., & Gueuta, H. G. (2011). Transforming HR through technology: The use of e-HR and HRIS in organizations. [Adobe Digital Edition version]. Retrived from http://www.shrm.org/about/foundation/products/documents/hr%20tech%20epg-%20final.pdf
Kuan, K.K.Y., & Chau, P.Y.K. (2001). A perception-based model for EDI adoption in small businesses using a technology-organization-environment framework. Information &
Management, 38(8), 507-521
Lai, V. S. (2008). The Information System Strategies of MNC Affiliates: A technology-organization-environment Analysis. Journal of Global Information Management, 16(3), 74-96.
Leidner, D. E., Preston, D., & Chen, D. (2010). An examination of the antecedents and consequences of organizational IT innovation in hospitals. The Journal of Strategic Information Systems, 19(3), 154-170. doi: 10.1016/j.jsis.2010.07.002
Lengnick-Hall, M., & Moritz, S. (2003). The impact of e-HR on the human resource management function. Journal of Labor Research, 24(3), 365-379. doi: 10.1007/s12122-003-1001-6
Lepak, D. P., & Snell, S. A. (1998). Virtual HR: Strategic human resource management in the 21st century. Human Resource Management Review, 8(3), 215-234. doi: 10.1016/s1053-4822(98)90003-1
Lin, Y. Y. (1997). Human resource information systems: Implementation in Taiwan. Research & practice in human resource management, 5(1), 57-72.
Liu, M. (2008, October). Determinants of e-commerce development: An empirical study by firms in Shaanxi, China. Proceedings of the International Conference on Wireless Communications, Networking and Mobile Computing, China, 1-31, 9177-9180.
Malone, T., & J. Rockart. (1991). Computers, networks and the corporation. Scientific American, 265(3), 128-136.
Martins, M., & Oliveira, T. (2009, September). Determinants of e-commerce adoption by small firms in Portugal. Proceedings of the European Conference on Information Management and Evaluation, Sweden, 328-338.
Martin, G., Redddington, M., & Alexander, H. (2008). Technology, outsourcing and transforming HR, Oxford: Elsevier.
Matopoulos, A., Vlachopoulou, M., & Manthou, V. (2009). Understanding the factors affecting e-business adoption and impact on logistics processes. Journal of Manufacturing Technology Management, 20(6), 853-865.
Mishra, A., & Akman, I. (2010). Information technology in human resource management: An empirical assessment. Public Personnel Management, 39(3), 271-290.
Oliveira, T. & Martins, F. M. (2011). Literature review of information technology adoption: Models at firm level. The Electronic Journal Information Systems Evaluation, 14(1), 110-121.
Pan, M.J., & Jang, W.Y. (2008). Determinants of the adoption of enterprise resource planning within the technology-organization-environment framework: Taiwan's communications. Journal of Computer Information Systems, 48(3), 94-102.
Panayotopoulou, L., Galanaki, E., & Papalexandris, N. (2010). Adoption of electronic systems in HRM: is national background of the firm relevant? New Technology, Work and Employment, 25(3), 253-269. doi: 10.1111/j.1468-005X.2010.00252.x
Panayotopoulou, L., Vakola, M., & Galanaki, E. (2007). E-HR adoption and the role of HRM: evidence from Greece. Personnel Review, 36(2), 277-294. doi: 10.1108/00483480710726145
Parry, E. (2011). An examination of e-HRM as a means to increase the value of the HR function. [Article]. International Journal of Human Resource Management, 22(5), 1146-1162. doi: 10.1080/09585192.2011.556791
Porter, M. E. (1987). From competitive advantage to corporate strategy. Harvard Business Review, 65(3), 43-59.
Robert, L. C., & Janice, S. M. (2003). 5. Technology: Implications for HRM 3 (Vol. 3, pp. 99-117): Emerald Group Publishing Limited.
Ross, J. W., Beath, C. M., & Goodhue, D. L. (1996). Develop long-term competitiveness through IT assets. Sloan Management Review, 38, 31-42.
Ruël, H. J. M., Bondarouk, T., & Looise, J. C. (2004). E-HRM: Innovation or irritation. An explorative empirical study in five large companies on web-based HRM. Management Review, 15(3), 364-381.
Rumelt, R.P. (1982). Diversification strategy and profitability. Strategic Management Journal, 3(4), 359-369.
Ruta, C. D. (2005). The application of change management theory to HR portal implementation in subsidiaries of multinational corporations. Human Resource Management, 44(1), 35-53.
Schepers, J., Wetzels, M., & Ruyter, de K. (2005). Leadership styles in technology acceptance: Do followers practice what leaders preach? Managing Service Quality, 15(6), 496-508.
Schmalensee, R. (1985). Do markets differ much? The American Economic Review, 75(3), 341-351.
Shepherd, W. G. (1972). The elements of market structure. Review of Economics and Statistics, 54(1), 25-37.
Stone, D. L., Stone-Romero, E. F., & Lukaszewski, K. (2006). Factors affecting the effectiveness and acceptance of eHR systems. Human Resource Management Review, 16, 229-244.
Strohmeier, S. (2007). Research in e-HRM: Review and implications. Human Resource Management Review, 17(1), 19-37. doi: 10.1016/j.hrmr.2006.11.002
Strohmeier, S., & Kabst, R. (2009). Organizational adoption of e-HRM in Europe: An empirical exploration of major adoption factors. Journal of Managerial Psychology, 24(6), 482-501. doi: 10.1108/02683940910974099
Sydney Finkelstein, D. C. H., Albert A. Cannella, Jr. (2009). Strategic Leadership: Theory and Research on Executives, Top Management Teams, and Boards.
Taiwan Stock Exchange. Retrieved from http://www.twse.com.tw/ch/index.php
Tenenhaus, M., Amato, S., & Esposito Vinzi, V. (2004). A global goodness-of-fit index for PLS structural equation modeling. Paper presented at the Proceedings of the XLII SIS Scientific Meeting, Padova, 739-742.
Teo, T.S.H., Ranganathan, C., & Dhaliwal, J. (2006). Key dimensions of inhibitors for the deployment of web-based business-to-business electronic commerce. IEEE Transactions on Engineering Management, 53(3), 395-411.
Tippins, M. J., & Sohi, R. S. (2003). IT competency and firm performance: Is organizational learning a missing link? Strategic Management Journal, 24(8), 745-761.
Tornatzky, L.G., & Fleischer, M. (1990). The Processes of technological innovation. Lexington, Massachusetts: Lexington Books.
Ulrich, D. (1997). Human Resource Champions: the Next Agenda for Adding Value and Delivering Results. Boston: Harvard University Press.
Vance, S. C.(1975). Are socially responsible corporations good investment risks? Management Review, 64, 18-24.
Watson wyatt research report. Retrieved from http://www.watsonwyatt.com/research/printable.asp?id=W-524
Weill, P. (1992). The relationship between investment in information technology and firm performance: A study of the valve manufacturing sector. Information Systems Research, 3(4), 307-333. doi: 10.1287/isre.3.4.307
Wetzels, M., Odekerken-Schroder, G., & Oppen, C. v. (2009). Using PLS path modeling for assessing hierarchical construct models: Guidelines and empirical illustration. MIS Quarterly, 33(1), 177-195.
Wickramasinghe, V. (2010). Employee perceptions towards web-based human resource management systems in Sri Lanka. The International Journal of Human Resource Management, 21(10), 1617-1630. doi: 10.1080/09585192.2010.500486
Wolfe, R. A. (1995). Human resource management innovations: Determinants of their adoption and implementation. Human Resource Management, 34(2), 313-327.
Yeh, C.R., Lu, C.J. & Tan, Z.E. (2011, January). A case study on the e-HR system of an Air Cargo Services Company. Paper accepted by the 2011 International Conference on
electronic Commerce, Administration, Society, and Education (e-CASE 2011), Tokyo.
Yeh, C.C., & Wei, L.Y. (2012, November). An investigation of E-HR adoption in Taiwan. Proceedings of the International Conference on Human Resource Development-Navigating the Workplace of Glocalization: Emerging technology, Language, and Mobility., Taiwan, 114-122.
Yukl, G. (1994). Leadership in Organizations, (3rd ed.), Prentice-Hall, Englewood Cliffs, NJ.
Zhu, K., Kraemer, K., & Xu, S. (2003). Electronic business adoption by European firms: A cross-country assessment of the facilitators and inhibitors. European Journal of
Information Systems, 12(4), 251-268.