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研究生: 盧桑妮
Nutachaisri, Sasinuch
論文名稱: The New Normal in Thailand: Do Psychological Conditions Moderate the Effect of Working from Home on Employee Engagement?
The New Normal in Thailand: Do Psychological Conditions Moderate the Effect of Working from Home on Employee Engagement?
指導教授: 葉俶禎
Yeh, Chu-Chen Rosa
口試委員: 林怡君
Lin, Yi-Chun
張玉萱
Chang, Yu-Husan
葉俶禎
Yeh, Chu-Chen Rosa
口試日期: 2022/07/28
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 112
英文關鍵詞: working from home, the COVID-19 pandemic, employee engagement, psychological conditions
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201614
論文種類: 學術論文
相關次數: 點閱:117下載:4
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  • The Coronavirus disease (COVID-19) pandemic has become one of the most pressing issues that have a huge impact against all historical precedents. Many organizations across different industries have implemented the work from home arrangement for the employees to help contain this fast transmitted disease, which may become the new normal and seems likely to continue post-COVID. Meanwhile, awareness of the effect of working from home on employee engagement during the COVID-19 pandemic among project coordinators turns into an important potential issue for organizations development as typically their conventional responsibilities are to interact with stakeholders in person frequently. Therefore, to seek the appropriate amount of time and frequency for employees obligated to work from home is one potential key to getting the desired outcomes. This study used the quantitative data collection and statistical analysis approach to examine how Thai project coordinators perceive engagement while are required to working from home during COVID-19, moderated by psychological conditions. In order to test the relationships, the researcher collected 450 project coordinators who have been requested to work from home during the COVID-19 pandemic in Thai organizations. The data was analyzed by SPSS 23.0 and AMOS to test the hypotheses. The results of the research confirmed that the length of working from home does cause an increase in overall engagement of the individual employee. In addition, psychological meaningfulness was found to moderate the relationship between the length of working from home and employee engagement. This study presents insightful information and recommendations to businesses to address the optimal conditions of working from home towards employee engagement during the COVID-19 pandemic.
    Keywords: working from home, the COVID-19 pandemic, employee engagement, psychological conditions

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 3 Purpose of the Study 6 Research Questions 7 Significance of the Study 7 Definitions of Key Terms 8 CHAPTER II LITERATURE REVIEW 11 Working from Home 11 Employee Engagement 15 Working from Home and Employee Engagement 17 The Effect of Psychological Conditions as a Moderator 21 CHAPTER III METHODOLOGY 27 Research Framework 27 Research Hypotheses 29 Research Procedure 30 Sampling and Data Collection 32 Measures 34 Control Variables 37 Validity and Reliability 38 Pilot Test 38 Confirmatory Factor Analysis 40 Convergent Validity and Discriminant Validity 47 Common Method Variance (CMV) 50 CHAPTER IV DATA ANALYSIS AND RESULT 52 Descriptive Statistics for Participant Demographic Information 52 Results of Pearson Correlation Analysis 56 Results of Hierarchical Regression Analysis 59 Discussion 70 Effects of the Length of Working from Home on Employee Engagement 71 Moderating Effect of Psychological Conditions in the Relationship Between Working from Home and Employee Engagement 75 CHAPTER V CONCLUSIONS AND SUGGESTIONS 78 Conclusions 78 Theoretical Implications 79 Practical Implications of the Study 80 Limitations and Recommendations for Future Research 82 REFERENCES 84 APPENDIX A: QUESTIONNAIRE (ENGSLISH VERSION) 96 APPENDIX B: QUESTIONNAIRE (THAI VERSION) 104

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