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研究生: 周嘉翎
Zhou, Jia-Ling
論文名稱: 華語交友軟體中請求聯絡資訊之語用策略研究及其教學應用
A Study of Pragmatics Strategies for Requesting Contact Information in Chinese-Language Dating Apps and Their Applications
指導教授: 謝佳玲
Hsieh, Chia-Ling
口試委員: 謝佳玲
Hsieh, Chia-Ling
洪嘉馡
Hong, Jia-Fei
李家豪
Li, Jia-Hao
口試日期: 2024/07/26
學位類別: 碩士
Master
系所名稱: 華語文教學系
Department of Chinese as a Second Language
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 142
中文關鍵詞: 請求策略交友軟體性別差異語用教學
英文關鍵詞: request strategy, dating app, gender differences, pragmatics teaching
研究方法: 實驗設計法言談分析
DOI URL: http://doi.org/10.6345/NTNU202401553
論文種類: 學術論文
相關次數: 點閱:104下載:3
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  • 網路成為當代人們交流以及建立新的人際關係的重要場域,人類可以透過網路建立新的人際連結,例如結識生活圈外的朋友或開始一段浪漫關係,因此交友軟體因應而生並成為了網路語境中的新興溝通媒介。研究顯示交友軟體的使用者經常透過請求對方的聯絡資訊,將交流媒介由交友軟體轉換到社群媒體上,使用者透過這樣的過渡儀式(rituals of transition)以加強雙方間的親密程度(Broeker, 2023)。然而請求是威脅面子的行為,說話者需要利用不同策略減輕面子威脅程度同時達成溝通目的,過往研究中不乏以請求為主題的文獻,截至目前中文文獻中較少見研究者針對交友軟體上的請求策略進行分析,因此本文選擇交友軟體作為研究媒介,分析使用者在交友軟體上向他人請求聯絡資訊的策略,並歸納華語母語者在交友軟體中溝通的語言特徵。
    本文根據Blum-Kulka et al.(1989)和謝佳玲(2015)的請求架構分別分析180筆語篇補全語料及60筆真實語料,最終分析出交友軟體使用者經常使用的三種請求的主體策略以及八種具有輔助功能的策略。研究結果顯示交友軟體使用者請求時偏好使用維護他人面子的探詢策略,使用次數最少的則是屬於自我取向策略的指示策略。而在性別的對比上,無論在語篇補全或真實語料中,男性和女性在請求時偏好的輔助策略都是釋因以及表情策略,然而男性較女性更傾向使用暗示以及釋因策略,而女性較男性傾向選擇探詢以及問候策略。
    最後,本文根據研究結果提出教學建議,以語用教學的觀點設計交友軟體為情境的請求策略課程,提供華語教師更多元的教學內容,作為提升學習者交際能力的參考。

    Internet has become an important field for communicating and building new relationships. People now are able to start new connection with others, such as making friends outside of your social circle or even to start a romantic relationship. As a result, Dating apps that use mobile phones as their platform have emerged and become a new communication medium in online communication. Dating app users switch communication platform from dating apps to social media by requesting other’s personal contact information. By doing this, study shows that the users’ gain intimacy with each other by doing so-called rituals of transition (Broeker, 2023). However, request is a face-threatening act, so it is necessary to employ different strategies to mitigate the threats. The speech act of request has been frequently studied, yet so far there are only a few Chinese studies regarding the request strategy in dating apps. Hence, the present study aims to analyzing how users request for others’ personal contact information as well as to identify Chinese speakers’ language traits while communicating in dating apps.
    A data set of 240 requests from both discourse completion tests (DCT) and authentic data was collected. Based on the request frameworks of Blum-Kulka et al. (1989) and Hsieh (2015), the result showed that there are three head acts and eight supportive moves used in the context of requesting in dating apps. The research findings indicate that users of dating apps overall prefer query strategy to save others' face, while the least favored strategy is directive strategy. As for supportive moves, the most used ones are reason-explaining move and emoticon move. Regarding the gender differences in both DCT and authentic data, males used more directive strategy and reason-explaining move than females do. On the other hand, females’ preferences are query strategy and emoticon move.
    Finally, this study designs a dating app requesting strategy lesson plan from the pragmatics teaching viewpoint, hoping to provide Chinese language teacher with more diverse teaching content as a reference for enhancing Chinese learners' communication skills.

    中文摘要 i Abstract ii 目錄 v 表目錄 ix 圖目錄 xi 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與問題 4 第三節 名詞釋義 5 一、交友軟體 5 二、語用教學 7 第二章 文獻探討 11 第一節 溝通和禮貌 11 一、言語行為理論 11 二、合作原則和禮貌原則 15 三、面子理論 19 第二節 請求行為研究 25 一、請求言語行為 25 二、不同媒介中的請求行為 33 三、請求行為中的性別差異 38 第三節 交友軟體與網路溝通 40 一、網路溝通與網路中的人際關係 40 二、網路語言 44 三、交友軟體相關研究 51 第四節 小結 53 第三章 研究方法 55 第一節 研究流程 55 第二節 語料篩選 58 第三節 分析流程 59 第四章 研究結果與討論 63 第一節 交友軟體語境中的禮貌 63 第二節 請求策略與語言特徵 69 一、主體策略 70 二、輔助策略 76 第三節 策略分布 86 一、主體策略分布 87 二、輔助策略分布 88 三、交友軟體請求語境中的性別差異 91 第四節 交友軟體上的語言特色 95 一、書寫口語化 96 二、精簡的語言形式 96 三、表情符號的使用 97 第五節 研究結果討論 98 第五章 教學應用 103 第一節 教學目標 103 一、課程目標 103 二、學習目標 104 第二節、教學設計 106 第六章 結論 111 第一節 研究總結 111 第二節 研究限制與未來展望 112 參考文獻 115 附錄 129 一、交友軟體情境中男性請求他人聯絡資訊的語篇補全語料分析結果 129 二、交友軟體情境中男性請求他人聯絡資訊的訊息截圖語料分析結果 134 三、交友軟體情境中女性請求他人聯絡資訊的語篇補全語料分析結果 136 四、交友軟體情境中女性請求他人聯絡資訊的訊息截圖語料分析結果 141

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