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研究生: 許勝凱
Shiu, Sheng-Kai
論文名稱: 行動載具與桌上型電腦使用者之網站流量比較分析—以博物館Google Analytics數據為例
The Comparative Analysis of Website Traffic between Visitors Using Mobile and Desktop Devices: A Case Study on the Museum with Google Analytics Data
指導教授: 張佳榮
Chang, Chia-Jung
學位類別: 碩士
Master
系所名稱: 高階經理人企業管理碩士在職專班(EMBA)
Executive Master of Business Administration
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 61
中文關鍵詞: 網站流量分析Google Analytics行動載具
英文關鍵詞: Google Analytics, Website Traffic, Mobile Device
DOI URL: http://doi.org/10.6345/THE.NTNU.EMBA.017.2019.F08
論文種類: 學術論文
相關次數: 點閱:168下載:18
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  • 隨著行動上網逐漸普及,越來越多使用者透過手機、平板電腦等行動載具造訪網站。相較於桌上型電腦,行動載具的可攜性及使用者時機與習慣,均讓網站使用者的行為模式有所改變,因此網站設計亦應思考相關的因應策略,藉以提供更佳的使用者體驗。本研究運用Google Analytics對個案公司官方網站進行網站流量分析,並將使用者分為桌上型電腦網站使用者和行動載具網站使用者兩族群,藉以探討該網站的使用者特性、來源及行為,並依分析結果對該網站提出改善建議。

    With the gradually popularity of mobile Internet devices (MIDs), there are more and more website visitors using mobile phones, tablets, and other MIDs. Besides the portability of MIDs, when and how to visit websites with MIDs also impact the website use behaviors. Therefore, the relevant website designs and countermeasures should be considered to support better user experience. This case study aims to research the traffic analysis of the official website of the target company through the Google Analytics, a popular and powerful website analysis tool. Moreover, the study divides the website visitors into two groups: the users using MIDs and the users using desktop. It explores the properties, sources and behaviors of the two groups and then collects and analyzes the data. Finally, it provides the relevant recommends for improvements.

    中文摘要 II Abstract III 表索引 V 圖索引 VI 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第二章 文獻探討 3 第一節 大數據與網站流量分析 3 第二節 Google Analytics 4 第三節 Google Analytics之網站分析應用 5 第三章 研究方法 6 第一節 個案公司簡介 6 第二節 研究設計 6 第四章 Google Analytics數據結果與分析 7 第一節 網站整體數據與使用者結構 7 第二節 行動載具使用者與上型電腦使用者之數據與結構 14 第三節 行動載具與桌上型電腦使用者行為數據與分析 28 第五章 結論與建議 58 第一節 網站改善建議 58 第二節 後續研究參考 59 參考文獻 60

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