研究生: |
孫柏凱 Sun, Po-Kai |
---|---|
論文名稱: |
臺灣職業籃球聯盟現場觀眾品牌共鳴、滿意度與行為意圖之研究 The Relationship among Spectator's Brand Resonance, Satisfaction and Behavioral Intentions of Professional Basketball Leagues in Taiwan |
指導教授: |
陳美燕
Chen, Mei-Yen |
口試委員: |
葉允棋
Yeh, Yun-Ci 呂宛蓁 Lu, Wan-Chen 陳美燕 Chen, Mei-Yen |
口試日期: | 2022/06/11 |
學位類別: |
碩士 Master |
系所名稱: |
運動休閒與餐旅管理研究所 Graduate Institute of Sport, Leisure and Hospitality Management |
論文出版年: | 2022 |
畢業學年度: | 110 |
語文別: | 中文 |
論文頁數: | 102 |
中文關鍵詞: | 職業運動 、消費者行為 、P. League+ 、T1 League |
英文關鍵詞: | professional sports, consumer behavior, P. League+, T1 League |
研究方法: | 調查研究 |
DOI URL: | http://doi.org/10.6345/NTNU202201801 |
論文種類: | 學術論文 |
相關次數: | 點閱:166 下載:49 |
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本研究指在探討臺灣職業籃球聯盟觀眾品牌共鳴、滿意度與行為意圖之關係,以臺
灣目前兩個職業籃球聯盟—P. League+與 T1 League 之現場觀眾做為研究對象。本研究 以立意抽樣方式進行問卷調查,共回收有效樣本 516 份,以描述性統計分析、內部一致 性信度分析、獨立樣本 t 檢定、單因子變異數分析以及皮爾森積差相關分析對回收樣本 進行資料處理與分析。研究發現如下: 一、臺灣職業籃球聯盟之現場觀眾以男性,21~30 歲,教育程度為大專院校且居住在北
部地區之學生為主。在婚姻狀況上多為單身未婚,且本賽季聯盟賽事觀看次數多為
10 場以下。 二、不同性別、年齡與教育程度之現場觀眾在品牌共鳴上呈現顯著差異。 三、不同性別與教育程度之現場觀眾在滿意度上呈現顯著差異。 四、不同性別、年齡與教育程度之現場觀眾在行為意圖上呈現顯著差異。 五、品牌共鳴、滿意度與行為意圖間呈現顯著正相關。
因此,本研究建議未來聯盟方可針對女性與青年族群加強宣傳與行銷,並在維持既 有滿意度情況下持續提升觀眾與消費者對聯盟品牌的滿意度,讓聯盟品牌成為觀眾與消 費者間的第一選擇,以利未來聯盟的永續經營。
This study aimed to the relationships among spectator’s brand resonance, satisfaction and behavioral intentions of professional basketball leagues in Taiwan. The study was done with 516 valid questionnaires completed by spectators of two professional basketball leagues, which are P,League+ and T1 League. Based on the descriptive statistical analysis, t-test, one-way ANOVA, and correlation analysis, the results were as follows: The majority of spectators were male, age of 21~30, college-educated, living in northern Taiwan, unmarried and still student. And the games they’ve watched in the court in this season were mostly under 10. Besides, there were differences among spectators’ demographics on the brand resonance, satisfaction, and behavioral intentions. Also, there were highly correlated relationship among the brand resonance, satisfaction, and behavioral intentions. According to the result if this study, the professional basketball leagues managers were suggested to reinforce the marketing strategies with female and the young. And while maintaining the satisfaction that spectators felt, continuing strengthen the feeling of satisfaction from spectators and consumers to the brand. Making the league becomes the first choice to the spectators and consumers, and being beneficial to conduct the operation of the leagues in the future.
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