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研究生: 張俊陞
Chang, Chun-Sheng (Daniel)
論文名稱: ESG 對消費者支付溢價意願的影響
The Impact of Perceived ESG towards a Brand on Consumer Willingness to Pay Price Premiums
指導教授: 洪秀瑜
Hung, Hsiu-Yu
口試委員: 洪秀瑜
Hung, Hsiu-Yu
沈永正
Shen, Yung-Cheng
楊宗翰
Yang, Tsung-Han
口試日期: 2023/01/18
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 92
英文關鍵詞: Corporate Social Responsibility (CSR), Environment, Social, Corporate Governance (ESG)
DOI URL: http://doi.org/10.6345/NTNU202300115
論文種類: 學術論文
相關次數: 點閱:370下載:61
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  • This study investigates whether cognitive identification, affective identification, and moral identification impact ESG perceptions of a brand. More importantly, it explores whether this ESG perception towards a brand impacts consumers’ willingness to pay price premiums on goods and services. In addition, belief in reincarnation (BR) and belief in a just world (BJW) are the two moderators being considered for this research. The research is primarily conducted with a focus on the food industry in Taiwan. This research was carried out with the hope that companies can use the result to improve the ESG strategy of their businesses and, to a further extent, improve their bottom line and their impact on the world. Hopefully, it can contribute to the currently available knowledge and provide valuable insight into what affects consumers’ willingness to pay price premiums.
    The results demonstrate that cognitive, affective, and moral identification significantly affect consumer ESG perceptions of the brand. In addition, the effect of consumer ESG perception towards a brand also significantly affects the willingness of consumers to pay price premiums. The belief in reincarnation was found to have no significant moderating effect but belief in a just world’s moderating effect on the relationship between ESG perception towards the brand and the willingness to pay price premiums was found to be partially supported. As a result of the identifications affecting consumer ESG perceptions towards the brand and ultimately on consumer willingness to pay price premiums, businesses can adjust their strategy accordingly to take advantage of these characteristics.

    CHAPTER 1: INTRODUCTION 1 1.1 Research Background 1 1.2 Bridging the Research Gap 5 1.3 Research Objectives 15 1.4 Expected Contribution 18 1.5 Research Process 19 CHAPTER 2: LITERATURE REVIEW 21 2.1 Environmental, Social, and Corporate Governance (ESG) 21 2.2 Identifications 25 2.3 Willingness to Pay Price Premium 33 2.4 Beliefs 34 2.5 Research Framework 37 CHAPTER 3: METHODOLOGY 38 3.1 Overview of the Research Design and Analysis Process 38 3.2 Sample and Participant Selection 39 3.3 Questionnaire Design 40 3.4 Measurements 41 CHAPTER 4: DATA ANALYSIS AND RESULTS 44 4.1 Sample Profile Analysis 44 4.2 Measurement (Outer) Model 47 4.3 Structural (Inner) Model 53 CHAPTER 5: CONCLUSION AND DISCUSSION 63 5.1 Theoretical Contribution 64 Practical Implications 67 5.2 Limitations and Suggestions 69 REFERENCES 71 APPENDICES 76 Appendix A: Research Questionnaire (Mandarin Chinese) 76 Appendix B: Research Questionnaire (English) 84

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