研究生: |
姚鈞愷 Yao, Chun-Kai |
---|---|
論文名稱: |
人工智慧產品使用者開發 The Development of Artificial-Intelligence Product Users |
指導教授: |
簡佑宏
Chien, Yu-Hung |
口試委員: |
黃進和
Huang, Jin-He 林坤誼 Lin, Kuen-Yi 簡佑宏 Chien, Yu-Hung |
口試日期: | 2020/06/12 |
學位類別: |
碩士 Master |
系所名稱: |
科技應用與人力資源發展學系 Department of Technology Application and Human Resource Development |
論文出版年: | 2022 |
畢業學年度: | 110 |
語文別: | 中文 |
論文頁數: | 123 |
中文關鍵詞: | 人工智慧 、聊天機器人 、參與式設計 、工程設計教育 、人物誌 |
英文關鍵詞: | Artificial Intelligence, Chatbot, Participatory Design, Engineering Design Education, Persona |
研究方法: | 半結構式訪談法 |
DOI URL: | http://doi.org/10.6345/NTNU202200196 |
論文種類: | 學術論文 |
相關次數: | 點閱:191 下載:0 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
一、中文部分
王君善(2019)。應用自然語言處理技術開發基於知識翻新理論之線上非同步合作論證平台與平台初步評估,國立中央大學網路學習科技研究所碩士論文。未出版,桃園縣。
李致緯(2018)。任務導向及非任務導向對話系統之改進:以華語教學系統與聊天機器人為例,國立臺灣大學電信工程學研究所碩士論文。未出版,臺北市。
林渭筑(2010)。運用創新擴散理論探討人物誌設計之研究-以平板電腦為例,南台科技大學數位內容與動畫設計研究所碩士論文。未出版,臺南市。
陳文誌、游萬來(2008)。網路輔助跨校合作設計學習專案的問題與影響。藝術教育研究,15,105-135。
陳瑞琨(2017)。教學相長─應用參與式設計於設計教學研究:以手工具為例,國立雲林科技大學工業設計系碩士論文。未出版,雲林縣。
陳凌漢(2019)。情感式聊天機器人在合作學習中所扮演的角色之研究,國立臺南大學數位學習科技學系碩博士班碩士論文。未出版,臺南市。
許鼎杰(2009)。結合防身功能於流行飾品設計與製作之研究,樹德科技大學應用設計研究所碩士論文。未出版,高雄市。
二、外文部分
Atman, C. J., Adams, R. S., Cardella, M. E., Turns, J., Mosborg, S., & Saleem, J.(2007). Engineering design processes: A comparison of students and expert practitioners. Journal of Engineering Education, 96(4), 359-379.
Adlin, T., Pruitt, J., Goodwin, K., Hynes, C., McGrane, K., Rosenstein, A., & Muller, M. J.(2006, April). Putting personas to work. In CHI'06 Extended Abstracts on Human Factors in Computing System s (pp. 13-16).
Anurag (2018, Feb 7). Intent vs Flow Based Chatbot Communication. newgenapps. Retrieved May 48, 2020, from :
https://www.newgenapps.com/blog/intent-vs-flow-based-chatbot-communication/
Block, N. (1981). Psychologism and behaviorism. The Philosophical Review, 90(1), 5-43.
Bossen, C. (2002, January). Ethnography in design: tool-kit or analytic science. In Proceedings of PDC (pp. 338-343).
Björgvinsson, E., Ehn, P., & Hillgren, P. A. (2012). Agonistic participatory design: working with marginalised social movements. CoDesign, 8(2-3), 127-144.
Bakeman, R., & Gottman, J. M. (1997). Observing interaction: An introduction to sequential analysis. Cambridge university press.
Clarizia, F., Colace, F., Lombardi, M., Pascale, F., & Santaniello, D. (2018, October). Chatbot: An education support system for student. In International Symposium on Cyberspace Safety and Security (pp. 291-302). Springer, Cham.
Drucker, J., & McVarish, E. (2009). Graphic design history: A critical guide. Prentice Hall.
Dokukina, I., & Gumanova, J. (2020). The rise of chatbots–new personal assistants in foreign language learning. Procedia Computer Science, 169, 542-546.
D’Aniello, G., Gaeta, A., Gaeta, M., & Tomasiello, S. (2018). Self-regulated learning with approximate reasoning and situation awareness. Journal of Ambient Intelligence and Humanized Computing, 9(1), 151-164.
Forlizzi, J., & Lebbon, C. (2002). From formalism to social significance in communication design. Design Issues, 18(4), 3-13.
Frascara, J.(2004). Communication design: principles, methods, and practice. Allworth Communications, Inc..
Fryer, L., & Carpenter, R. (2006). Bots as language learning tools. Language Learning & Technology, 10(3), 8-14.
Grudin, J. (1991). Obstacles to user involvement in software product development, with implications for CSCW. International Journal of Man-Machine Studies, 34(3), 435-452.
Heller, B., Proctor, M., Mah, D., Jewell, L., & Cheung, B. (2005, June). Freudbot: An investigation of chatbot technology in distance education. In EdMedia+ Innovate Learning (pp. 3913-3918). Association for the Advancement of Computing in Education (AACE).
Huang, J., Li, Q., Xue, Y., Cheng, T., Xu, S., Jia, J., & Feng, L. (2015, May). Teenchat: a chatterbot system for sensing and releasing adolescents’ stress. In International Conference on Health Information Science (pp. 133-145). Springer, Cham.
Hennessy, S., & Murphy, P. (1999). The potential for collaborative problem solving in design and technology. International Journal of Technology and Design Education, 9(1), 1-36.
Hanson, J., Percival, J., Aldred, H., Brownsell, S., & Hawley, M. (2007). Attitudes to telecare among older people, professional care workers and informal carers: a preventative strategy or crisis management? Universal Access in the Information Society, 6(2), 193-205.
Jia, J. (2009). CSIEC: A computer assisted English learning chatbot based on textual knowledge and reasoning. Knowledge-Based Systems, 22(4), 249-255.
Kvan, T. (2001). The pedagogy of virtual design studios. Automation in Construction, 10(3), 345-353.
Kang, M., Choo, P., & Watters, C. E. (2015). Design for experiencing: participatory design approach with multidisciplinary perspectives. Procedia-Social and Behavioral Sciences, 174, 830-833.
Könings, K. D., Seidel, T., & van Merriënboer, J. J. (2014). Participatory design of learning environments: integrating perspectives of students, teachers, and designers. Instructional Science, 42(1), 1-9.
Lee, I., & Lee, J. Y. (2016). Molecular design of deep blue fluorescent emitters with 20% external quantum efficiency and narrow emission spectrum. Organic Electronics, 29, 160-164.
Lahti, H., & Seitamaa-Hakkarainen, P. (2005). Towards participatory design in craft and design education. CoDesign, 1(2), 103-117.
Lasek, M., & Jessa, S. (2013). Chatbots for customer service on hotels' websites. Information Systems in Management, 2(2), 146-158.
Mislevics, A., Grundspenkis, J., & Rollande, R. (2018). A Systematic Approach to Implementing Chatbots in Organizations-RTU Leo Showcase. In BIR Workshops (pp. 356-365).
Merrill, C., Custer, R. L., Daugherty, J. L., Westrick, M., & Zeng, Y. (2008). Delivering core engineering concepts to secondary level students. Journal of Technology Education, 20(1), 48-64.
Mayhew, D. J. (1998, April). The usability engineering lifecycle. In CHI 98 conference summary on Human factors in computing systems (pp. 127-128). California.
Nielsen, L., Hansen, K. S., Stage, J., & Billestrup, J. (2015). A template for design personas: analysis of 47 persona descriptions from danish industries and organizations. International Journal of Sociotechnology and Knowledge Development (IJSKD), 7(1), 45-61.
Pruitt, J., & Grudin, J. (2003, June). Personas: practice and theory. In Proceedings of the 2003 conference on Designing for user experiences (pp. 1-15). New York: Association for Computing Machinery
Radziwill, N. M., & Benton, M. C. (2017). Evaluating quality of chatbots and intelligentconversational agents, Retrieved from http://www.masswerk.at/elizabot/eliza.ht
Smutny, P., & Schreiberova, P.(2020). Chatbots for learning: A review of educational chatbots for the Facebook Messenger. Computers & Education, 103862.
Sanders, E. B. N.(2002). From user-centered to participatory design approaches. In Design and the social sciences, pp. 18-25.
Su, M. H., Wu, C. H., Huang, K. Y., Hong, Q. B., & Wang, H. M.(2017, December). A chatbot using LSTM-based multi-layer embedding for elderly care. In 2017 International Conference on Orange Technologies (ICOT) (pp. 70-74). IEEE.
Seitamaa-Hakkarainen, P., & Hakkarainen, K. (2000). Visualization and sketching in the design process. The Design Journal, 3(1), 3-14.
Schön, D. A. (1987). Educating the reflective practitioner.
Seitamaa-Hakkarainen, P., Lahti, H., & Hakkarainen, K. (2003). A comparison of students' orientations in three educational settings. Poster presented at CSCL2003 Conference, Bergen, Norway.
Simonsen, J., & Hertzum, M. (2012). Sustained participatory design: Extending the iterative approach. Design Issues, 28(3), 10-21.
Sanders, E. B. N., & Stappers, P. J. (2014). Probes, toolkits and prototypes: three approaches to making in codesigning. CoDesign, 10(1), 5-14.
Swallow, D., Blythe, M., & Wright, P. (2005, October). Grounding experience: relating theory and method to evaluate the user experience of smartphones. In ACM International Conference Proceeding Series (Vol. 132, pp. 91-98).
Taylor, A. J., Roberts, P. H., & Hall, M. J. D. (1999). Understanding person product relationships-A design perspective. Human factors in product design: Current practice and future trends, 22(3), 218-228.
Tomiyama, T., Gu, P., Jin, Y., Lutters, D., Kind, C., & Kimura, F. (2009). Design methodologies: Industrial and educational applications. CIRP annals, 58(2), 543-565.
Wilkinson, C. R., & De Angeli, A. (2014). Applying user centred and participatory design approaches to commercial product development. Design Studies, 35(6), 614-631.
Wu, S., Ghenniwa, H., & Shen, W. (2002). User model of a personal assistant in collaborative design environments. Agents in Design, MIT, 39-54.
Weizenbaum, J. (1966). ELIZA—a computer program for the study of natural language communication between man and machine. Communications of the ACM, 9(1), 36-45.
Wang, H., Lu, Z., Li, H., & Chen, E. (2013, October). A dataset for research on short-text conversations. In Proceedings of the 2013 Conference on Empirical Methods in Natural Language Processing, pp. 935-945.
Yin, Z., Chang, K. H., & Zhang, R. (2017, August). Deepprobe: Information directed sequence understanding and chatbot design via recurrent neural networks. In Proceedings of the 23rd ACM SIGKDD International Conference on Knowledge Discovery and Data Mining, pp. 2131-2139.
Yalman, Z., & Yavuzcan, H. G. (2015). Co-Design Practice in Industrial Design Education in Turkey A Participatory Design Project. Procedia-Social and Behavioral Sciences, 197, 2244-2250.