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研究生: 邱莘幃
Khoo, Shin Wei
論文名稱: The Effect of Psychological Ownership on Job Performance with Moderator of Grit in Sport and Leisure Education Service Industry in Taiwan
The Effect of Psychological Ownership on Job Performance with Moderator of Grit in Sport and Leisure Education Service Industry in Taiwan
指導教授: 賴志樫
Lai, Chih-Chien
口試委員: 賴志樫
Lai, Chih-Chien
盧承杰
Lu, Cheng-Chieh
李栢浡
Lee, Pai-Po
口試日期: 2021/10/14
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 67
英文關鍵詞: grit, job performance, psychological ownership, task performance, contextual performance
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202200332
論文種類: 學術論文
相關次數: 點閱:136下載:9
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  • The healthcare was getting more conscious during the recent pandemic of Covid-19. In the sports services industry especially sport and leisure education services field, frontline employees' have become the main business input to drive the labor market and maximize the organization performance. Therefore, the strong sense of belonging is crucial for employees to survive this challenging work environment. From former research, the people with grit are able to overcome challenge and to sustain the momentum the job performance helpful for their careers to an organization. This study investigated the importance of psychological ownership of the frontline employees in the workplace that drive their work performance that separate into task and contextual performance. It also aimed to investigate the impact of grit as a moderator between the relationship on psychological ownership and job performance. After reviewing the literatures, an online questionnaire in Google Forms was developed and spread out to collect data from the frontline employees of the sports and leisure education segment of the sports services industry. A total of 268 valid data was collected, then statistic software of SPSS 23 version was used for data analysis. The result showed that higher psychological ownership within the employees gave better job performance. Implications from this study can apply to the HR practitioners in the relevant workplace, and future researchers.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 3 Research Purpose 4 Research Question 4 Significance of the Study 5 Delimitation of the Study 5 Definition of Key Terms 6 CHAPTER II LITERATURE REVIEW 7 Psychological Ownership 7 Job Performance 10 Grit 11 Relationships among Variables 13 CHAPTER III METHODOLOGY 17 Research Framework 17 Research Procedure 18 Research Sample 20 Instrument Development 21 Data Collection 25 Pilot Test 26 Data Analysis 28 CHAPTER IV RESULTS AND DISCUSSION 31 Descriptive Statistics 31 Relationships among Psychological Ownership, Job Performance, and Grit 32 Moderating Effect of Grit on The Relationship between Psychological Ownership toward Job Performance 34 Summary 36 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 39 Conclusions 39 Limitations 39 Implications 40 Recommendations for Future Study 41 REFERENCES 43 APPENDIX A: QUESTIONNAIRE (MANDARIN) 59 APPENDIX B: QUESTIONNAIRE (ENGLISH) 63 APPENDIX C: EXAMPLE OF GOOGLE FORMS 67

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