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研究生: 黃君琦
Chun-Chi Huang
論文名稱: 產業資訊分析機構之知識盤點研究:以光電科技工業協進會為例
指導教授: 卜小蝶
Pu, Hsiao-Tieh
學位類別: 碩士
Master
系所名稱: 社會教育學系
Department of Adult and Continuing Education
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 144
中文關鍵詞: 光電產業知識盤點知識清單知識地圖知識流知識管理
英文關鍵詞: optoelectronics industry, knowledge audit, knowledge inventory, knowledge map, knowledge flow, knowledge management
論文種類: 學術論文
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  • 本研究以知識盤點方式探究產業資訊分析機構中資訊分析人員之知識流。並以光電科技工業協進會為個案研究對象,藉由系統化知識盤點方法,包括問卷及深度訪談,分析該機構資訊分析人員之資訊需求、資訊分享管道、過程、及成效,最後嘗試呈現光電科技工業協進會的光電產業知識地圖。盤點的範疇主要包括:資訊分析人員對機構知識管理的認知、個人的知識清單、及對資訊服務單位之需求等。研究結果顯示資訊分析人員的知識管理認知程度與預期有落差、在個人資訊需求上較仰賴即時性資訊、資訊分析人員之專業知識吸收管道仍有不足、及資訊分析成果之外顯化程度仍有不足等。研究結果有助於產業資訊分析機構改善組織知識管理之參考。

    This study provides a knowledge audit case study of information analysts in the Photonics Industry & Technology Development Association (PIDA), Taiwan .Using questionnaire and in-depth structured interview , the scopes of auditing include information analysts’, information needs and seeking behavior , information sharing channels , knowledge sharing process . The study also attempts to provide a tentative knowledge map of PIDA. The results show that the analysts pay less attention to the knowledge management project in PIDA , construction of their own knowledge inventories and requests to the institute’s information services. It is also shown that the analysts reply more on the timely or new information , a lack of channels to enhance their professional knowledge and the transferring process from tacit to explicit knowledge is less happened. Implications and applications for promotion knowledge management project in the institute is also provided.

    目 次 第一章 緒論.........................1 第一節 研究動機......................1 第二節 研究目的及問題.................2 第三節 研究範圍與限制.................2 第四節 名詞解釋......................2 第二章 文獻探討......................5 第一節 資訊分析......................5 第二節 組織的知識....................7 第三節 領域分析......................11 第四節 主題分析......................12 第五節 光電產業知識的相關概念..........14 第六節 知識盤點......................16 第七節 知識盤點個案...................17 第三章 研究設計與實施.................21 第一節 研究對象......................21 第二節 研究方法......................22 第三節 研究實施流.....................23 第四章 研究結果分析 ..................29 第一節 受訪對象背景及工作主題範、流程...29 第二節 知識管理認知調查結果............30 第三節 知識管理認知評估...............39 第四節 實施知識盤點...................44 第五節 知識盤點的結果.................57 第六節 盤點結果的分析.................66 第五章 結論與建議....................71 第一節 研究結果......................71 第二節 建議..........................73 參考文獻.............................77 中文部分 ............................77 英文部分 ............................79 附錄................................83 附錄一 問卷.........................83 附錄二 訪談大綱.....................90 附錄三 訪談內容紀錄..................101 附錄四 光電產業網路資源指.............133

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