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研究生: 許琬琦
HSU, Wan-Chi
論文名稱: Instagram 美食廣告之廣告形式、廣告訴求與標籤產品一致性對廣告效果之影響
The Effect on Advertising Format, Advertising Appeal, and Hashtag-Product Congruency on the Advertising of Instagram Food Advertising
指導教授: 林慧斐
Lin, Hui-Fei
口試委員: 陳延昇
Chen, Yen-Shen
蔣旭政
Chiang, Hsu-Cheng
林慧斐
Lin, Hui-Fei
口試日期: 2022/10/18
學位類別: 碩士
Master
系所名稱: 大眾傳播研究所
Graduate Institute of Mass Communication
論文出版年: 2022
畢業學年度: 111
語文別: 中文
論文頁數: 226
中文關鍵詞: Instagram美食廣告廣告形式廣告訴求主題標籤hashtag一致性推敲可能性模型廣告涉入度廣告效果
英文關鍵詞: Instagram, food advertising, advertising format, advertising appeal, hashtag, congruency, elaboration likelihood model, advertising involvement, advertising effect
研究方法: 實驗設計法
DOI URL: http://doi.org/10.6345/NTNU202205213
論文種類: 學術論文
相關次數: 點閱:324下載:146
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  • 「社群廣告」是廣告模式中最快速且更能獲得交流性的回饋,針對購買模式的影響有助於提升企業與消費者之間的互動,更能夠獲得微妙的關係以及交流性的回饋。而在眾多社群媒體中,Instagram重視視覺呈現以及「拍即分享」的特色讓其能在眾多平台中脫穎而出,成為時下年輕人的社群媒體首要之選。在疫情影響之下,「美食」相關的廣告也成為消費者確立視覺化廣告可行性的基礎,以強調氛圍感、生動性影音效果做呈現。除此之外,主題標籤hashtag的提及也被廣泛應用,針對許多商家會使用大量標籤提升觸及率,但反而會使消費者觀感不佳。因此本研究以Instagram上美食廣告作為探討主軸,以了解何種呈現方式會對消費者有較佳的廣告效果產生,同時也加入廣告涉入度作為中介變項。
    本研究採2(廣告形式:圖片/影片) x 2 (廣告訴求:感性訴求/理性訴求)x 2(主題標籤hashtag與產品一致性:一致/不一致)三因子組間實驗設計,探討消費者經由三者變項交互作用下,對消費者產生的廣告效果影響,以及廣告涉入度在自變項(廣告形式、廣告訴求、主題標籤hashtag與產品一致性)與依變項(廣告態度、品牌態度、廣告點擊意願、購買意願)之間的中介效果。
    研究結果顯示,(1)影片相較於圖片廣告形式更能引發消費者較佳之廣告態度;(2)主題標籤與產品一致相較於不一致更能引發消費者較佳之廣告效果;(3)當觀看影片廣告時,相較於理性訴求,感性訴求更能引發消費者較佳之廣告效果;(4)在觀看主題標籤與產品一致的廣告前提下,影片搭配感性訴求、以及圖片搭配理性訴求皆會引發消費者較佳之廣告效果;(5)廣告涉入度未能顯著中介自變項與依變項之間的關係。

    “Social media advertising” offer the fastest and more communicative feedback among all advertising platforms. Improved purchase methods adopted by consumers enhance how businesses interact with them, build subtle business–consumer relationships, and allow for communicative feedback. Among social media, Instagram emphasizes visual presentation and “instant photographing and sharing,” allowing it to stand out amongst its competitors and become the number one social media favored by young people today. Following the COVID-19 pandemic, food-related advertising have become the main advertising presented to consumers. These advertising focus on creating strong atmospheres and vivid audio-visual effects. In addition, hashtags are widely used. Many businesses use numerous hashtags to increase exposure. However, their overuse of hashtags results in unfavorable consumer impression. Accordingly, this study investigated food advertising on Instagram to determine the advertising presentation methods that produced the most favorable advertising effects, with advertising involvement added as a mediating variable.
    This study adopted a two (advertising format : picture vs. video)×two (advertising appeal : emotional appeal vs. rational appeal)×two (hashtag–product congruency : congruency vs. non-congruency)three-factor between-subject experimental design to explore the effect of these three factors on advertising effects. Also, this study examined the mediating effects of advertising involvement on the relationships between relevant independent variables and dependent variables (advertising attitude, brand attitude, advertising click intention, and purchase intention).
    The study results showed that (1) Compared with image advertising, videos advertising generated more favorable advertising attitudes from consumers; (2) hashtag–product congruency advertising produced more favorable advertising effects than those hashtag– product non-congruency advertising; (3) When watching video advertising, compared to rational appeals, emotional appeals generated more favorable advertising effects; (4) when the hashtag–product congruency in the advertising, presenting emotional appeal in commercials engendered more favorable advertising effects, and presenting rational appeal in advertising engendered more favorable advertising effects; and (5) advertising involvement did not significantly mediate the relationships between relevant independent variables and dependent variables.

    第壹章 緒論 1 第一節、研究背景 1 第二節、研究動機與目的 3 第三節、研究問題 8 第貳章 文獻探討 9 第一節、Instagram美食廣告(Food Advertising) 9 一、Instagram介紹與廣告 9 二、美食貼文(Food Posts) 14 三、小結 15 第二節、廣告形式(Advertising Format) 16 一、圖片(picture) 18 二、影片(video) 19 三、小結 19 第三節、廣告訴求(Advertising Appeal) 21 一、廣告訴求定義 21 二、感性訴求(emotional appeal) 22 三、理性訴求(rational appeal) 23 四、小結 23 第四節、主題標籤hashtag與產品一致性 25 一、主題標籤hashtag介紹 25 二、主題標籤hashtag與產品一致性(Product Congruency)定義 30 三、小結 32 第五節、推敲可能性模型 33 一、推敲可能性模型定義 33 二、中央路徑(central route) 33 三、邊陲路徑(peripheral route) 34 四、推敲可能性模型與廣告之應用 35 五、小結 37 第六節、廣告涉入度(Advertising Involvement) 38 一、涉入度概念 38 二、廣告涉入度定義 39 三、小結 40 第七節、社群媒體之廣告效果及測量 41 一、廣告態度(Advertising Attitude) 41 二、品牌態度(Brand Attitude) 42 三、廣告點擊意願(Advertising Click Intention) 43 四、購買意願(Purchase Intention) 44 五、小結 45 第八節、研究假設推導 47 一、廣告形式與廣告效果衡量 47 二、廣告訴求與廣告效果衡量 48 三、主題標籤hashtag與產品一致性與廣告效果衡量 50 四、廣告形式與廣告訴求之交互作用 51 五、廣告形式與主題標籤hashtag與產品一致性之交互作用 52 六、廣告訴求與主題標籤hashtag與產品一致性之交互作用 53 七、廣告形式、廣告訴求與主題標籤hashtag與產品一致性之交互作用 55 八、廣告涉入度之中介效果 56 九、假設總結 58 十、其他研究問題 59 第參章 研究方法 61 第一節、研究架構 61 第二節、實驗設計與自變項操弄 62 一、實驗設計 62 二、自變項之定義與操弄問項 63 第三節、前測:確認刺激物 67 一、前測一:擬定廣告訴求描述 68 二、前測二:擬定主題標籤hashtag與產品一致性描述 70 三、前測三:修正主題標籤hashtag與產品一致性描述 72 第四節、依變項與中介變項測量 78 一、依變項定義與測量 78 二、中介變項定義與測量 81 第五節、主實驗刺激物與實驗程序 83 一、主實驗刺激物呈現 83 二、實驗程序 88 第肆章 研究結果 90 第一節、 樣本結構與敘述統計 90 第二節、信度分析 93 第三節、正式實驗之操弄檢定 94 一、廣告形式操弄檢定結果 94 二、廣告訴求操弄檢定結果 94 三、主題標籤hashtag與產品一致性操弄檢定結果 95 第四節、研究假設之驗證 96 一、廣告形式對消費者之廣告效果之影響 99 二、廣告訴求對消費者之廣告效果之影響 100 三、主題標籤hashtag與產品一致性對消費者之廣告效果之影響 101 四、廣告形式與廣告訴求對消費者之廣告效果之影響 103 五、廣告形式與主題標籤hashtag與產品一致性對消費者之廣告效果之影響 107 六、廣告訴求與主題標籤hashtag與產品一致性對消費者之廣告效果之影響 107 七、廣告形式、廣告訴求與主題標籤hashtag與產品一致性對消費者之廣告效果之影響 110 八、中介效果 113 第五節、研究問題之驗證 130 一、發文時間對消費者之廣告效果之影響 130 第六節、研究假設檢定及研究問題結果 132 第伍章 結論與建議 134 第一節、 研究結果討論 134 一、「影片」廣告形式相較於「圖片」廣告形式更能引發消費者較佳之廣告態度 134 二、廣告訴求未顯著引發消費者任何廣告效果之影響 136 三、「主題標籤與產品一致」相較於「主題標籤與產品不一致」更能引發消費者較佳之廣告效果 137 四、「影片」廣告形式搭配「感性」廣告訴求會引發消費者較佳之廣告效果 139 五、廣告形式與主題標籤hashtag與產品一致之交互作用未顯著引發消費者任何廣告效果之影響 140 六、「理性」廣告訴求搭配「主題標籤與產品不一致」更能引發消費者較佳之廣告態度、購買意願 142 七、廣告形式、廣告訴求與主題標籤hashtag與產品一致性之交互作用顯著影響消費者之廣告效果 144 八、「廣告涉入度」在自變項與依變項間皆無中介效果 145 九、Instagram美食廣告發文時間會影響消費者之購買意願 147 第二節、研究貢獻 148 一、學術貢獻 148 二、實務貢獻 149 第三節、研究限制 151 一、實驗進行過程之限制 151 二、實驗設計之限制 151 三、感性定義之限制 152 四、一致性定義之限制 152 五、實驗刺激物之選擇 152 第四節、未來研究方向與建議 153 一、探討文字置於視覺呈現中的呈現 153 二、探討Instagram廣告新呈現方式之研究 153 三、探討加入其他變項,對消費者之廣告效果的影響 154 四、針對廣告訴求之操弄更加詳細 154 五、探討影響廣告涉入度之心理動機 154 六、探討其他廣告類型之研究 155 參考文獻 156 附錄一:前測ㄧ問卷 196 附錄二:前測二問卷 198 附錄三:前測三問卷 202 附錄四:主實驗問卷 222

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