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研究生: 林玉雲
YU-YUN, LIN
論文名稱: 工作特性, 組織氣候, 信任與員工投入之相關性研究
The Relationships among Job Characteristics, Organizational Climate, Trust, and Employee Engagment
指導教授: 蔡錫濤
Tsai, Shir-Tau
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2010
畢業學年度: 98
語文別: 英文
論文頁數: 86
中文關鍵詞: 工作特性組織氣候信任員工投入
英文關鍵詞: job characteristics, organizational climate, trust, employee engagement
論文種類: 學術論文
相關次數: 點閱:609下載:25
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  • Many consulting firms such as Gallup, Hewitt Associates, and Development Dimensions International stated that engaged employees can not only have better work performance but increase organizational effectiveness and profits as well. Accordingly, there was a need to find out what factors existing in organization can increase the level of employee engagement. However, due to cultural differences, the findings of previous research cannot be applied to the conditions in Taiwan directly. Therefore, this study aimed at examining the antecedents of employee engagement in Taiwan based on organizational perceptions. The results show that:

    1.The relationships among job characteristics, organizational climate, trust and employee engagement are all positive.
    2.Education level, tenure, department, number of employee in a company and industry have significant differences on employee’s perceptions of employee engagement.
    3.Task identity, feedback, rewards, manager trust and organizational trust have positive related to employee engagement.

    ABSTRACT I TABLE OF CONTENTS III LIST OF FIGURES V LIST OF TABLES VII CHAPTER I. INTRODUCTION 1 Background of the Study 1 Statement of the Problem 4 Purposes of the Study 5 Research Questions of the Study 5 Significance of the Study 5 Delimitations and Limitations 6 Definition of Terms 7 CHAPTER II. LITERATURE REVIEW 9 Job Characteristics 9 Organizational Climate 12 Trust 15 Employee Engagement 21 CHAPTER III. METHODOLOGY 29 Research Framework 29 Research Method 32 Research Procedure 32 Research Subjects 33 Instrumentation 33 Data Collection 36 Data Analysis 36 Reliability and Validity 37 CHAPTER IV. FINDINGS AND DISCUSSIONS 43 General Characteristics of the Sample 43 Correlation and Regression Analysis of Variables 61 CHAPTER V. CONCLUSIONS AND RECOMMENDATIONS 65 Conclusions on the Antecedents of Employee Engagement 65 Conclusions on Demographic Characteristics 66 Conclusions on the Relationship among Job Characteristics, Organizational Climate, Trust and Employee Engagement. 70 Limitations 71 Recommendations 73 REFERENCES 77 APPENDIX : QUESTIONNAIRE 83

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