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研究生: 暢達
Chang, Tai
論文名稱: 台灣市場環保水壺消費者購買使用行為之研究
A Study on Consumer Purchasing and Usage Behavior of Eco-Friendly Water Bottles in the Taiwan Market
指導教授: 洪聰敏
Hung, Tsung-Min
口試委員: 洪聰敏
Hung, Tsung-Min
張育愷
Chang, Yu-Kai
洪巧菱
Hung, Chiao-Ling
口試日期: 2024/07/23
學位類別: 碩士
Master
系所名稱: 樂活產業高階經理人企業管理碩士在職專班
Executive Master of Business Administration Program in Lifestyles of Health and Sustainability
論文出版年: 2024
畢業學年度: 113
語文別: 中文
論文頁數: 150
中文關鍵詞: 水壺餐飲用具消費者購買使用行為口碑自有品牌
英文關鍵詞: water bottles, dining utensils, consumers, purchasing behavior, word-of-mouth, private label
研究方法: 調查研究個案研究法
DOI URL: http://doi.org/10.6345/NTNU202401916
論文種類: 學術論文
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  • HT公司在過去的二十年中,主要集中在歐美市場,憑藉高品質的產品和卓越的服務,贏得了廣泛的讚譽和忠實的客戶。 然而,隨著市場的飽和和全球化的趨勢,我們開始把目光投向了亞洲市場,特別是台灣市場。為了更了解台灣市場的獨特性,並為HT公司在台灣市場的策略決策提供科學依據,我們決定進行這項關於台灣市場環保水壺與消費者購買行為的研究。為了更好地服務台灣消費者,滿足他們的需求,HT公司希望透過這項研究,了解台灣市場消費者的購買行為。我們希望透過系統性的資料分析,找出影響產品熱賣或滯銷的真正原因,了解台灣消費者的真實需求和偏好。調整我們的產品設計和行銷策略,真正實現產品的在地化,贏得台灣消費者的信賴和喜愛。透過本研究,我們將從以下幾個方向進行重點探討:一、男女性別與環保水壺使用動機與體驗之關係;二、不同年齡與環保水壺使用動機與體驗之關係;三、不同教育與環保水壺使用動機與體驗之關係;四、不同職業與環保水壺使用動機與體驗之關係;五、收入與環保水壺使用動機與體驗之關係。我們希望揭示台灣消費者在購買環保水壺時的決策過程與影響因素。研究採用問卷調查和數據分析結合的方法,收集了消費者回饋和市場數據。研究發現,台灣消費者在購買環保水壺時,更重視產品的實用性、外觀設計和價格,且傾向於選擇性價比高的產品。這與我們過去的歐美消費者對品牌忠誠度和高端品質的追求形成鮮明對比。這項研究不僅是為了提升HT公司在台灣市場的銷售業績,更希望能理解和服務台灣消費者,為他們帶來更優質的產品和更滿意的消費體驗。HT公司願意用心傾聽每位消費者的聲音,用行動回應他們的期望,期待在未來的日子裡,與台灣消費者共同成長,共創美好生活。

    Over the past two decades, HT Company has primarily focused on the European and American markets, earning widespread acclaim and a loyal customer base through high-quality products and exceptional service. However, with market saturation and global trends, we have turned our attention to the Asian market, particularly the Taiwan market. To better understand the unique characteristics of the Taiwan market and provide a scientific basis for HT Company's strategic decisions in this market, we have undertaken this research on eco-friendly water bottles and consumer purchasing behavior in Taiwan.To better serve Taiwanese consumers and meet their needs, HT Company aims to understand consumer purchasing behavior in the Taiwan market through this research. We hope to identify the real reasons behind product success or failure through systematic data analysis, understand the true needs and preferences of Taiwanese consumers, and adjust our product design and marketing strategies accordingly to achieve product localization and win the trust and affection of Taiwanese consumers.This research will focus on the following areas:
    1.The relationship between gender and the motivation and experience of using eco-friendly water bottles.
    2.The relationship between different age groups and the motivation and experience of using eco-friendly water bottles.
    3.The relationship between different education levels and the motivation and experience of using eco-friendly water bottles.
    4.The relationship between different occupations and the motivation and experience of using eco-friendly water bottles.
    5.The relationship between income and the motivation and experience of using eco-friendly water bottles.
    We aim to reveal the decision-making process and influencing factors of Taiwanese consumers when purchasing eco-friendly water bottles. The research combines questionnaire surveys and data analysis to collect consumer feedback and market data. The study found that Taiwanese consumers value practicality, design, and price when purchasing eco-friendly water bottles and tend to choose cost-effective products. This contrasts sharply with our past European and American consumers' pursuit of brand loyalty and high-end quality.This research is not only intended to improve HT Company's sales performance in the Taiwan market but also to understand and serve Taiwanese consumers, providing them with better products and a more satisfying consumer experience. HT Company is willing to listen to every consumer's voice and respond to their expectations with action, looking forward to growing together with Taiwanese consumers and creating a better life.

    第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究假設 3 第貳章 文獻探討 6 第一節 消費者購買生活用品意願之影響因素 6 第二節 生活用品外觀、實用性、便利性和安全性對消費者購買意願之影響 8 第三節 品牌形象對消費者購買水壺意願之影響 9 第參章 研究方法 12 第一節 研究架構 12 第二節 研究對象 12 第三節 研究工具 13 第四節 資料處理與分析 15 第肆章 結果與討論 16 第一節 樣本敘述性統計分析 16 第二節 卡方檢定 17 第三節 討論 124 第伍章 結論與建議 137 第一節 研究結論 137 第二節 研究限制與未來研究建議 138 參考文獻 139 一、英文文獻 139 附錄一 消費者問劵調查表147

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