研究生: |
翁欣瑋 Weng, Hsin-wei |
---|---|
論文名稱: |
職業運動球隊社會責任、球隊認同對購買意願影響之研究-以統一7-ELEVEn獅球隊為例 A Study of the Relationship among Corporate Social Responsibility, Team Identification and Purchase Intention- A Case Study of a Professioal Baseball Team in Taiwan |
指導教授: |
鄭志富
Cheng, Chih-Fu |
學位類別: |
碩士 Master |
系所名稱: |
運動休閒與餐旅管理研究所 Graduate Institute of Sport, Leisure and Hospitality Management |
論文出版年: | 2013 |
畢業學年度: | 101 |
語文別: | 中文 |
論文頁數: | 154 |
中文關鍵詞: | 企業社會責任 、職業運動 、棒球 、社會認同理論 |
英文關鍵詞: | CSR,, professional sports, baseball, social identity theory |
論文種類: | 學術論文 |
相關次數: | 點閱:156 下載:51 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究旨在探討職業運動社會責任、球隊認同與購買意願間之關係,並選擇至現場觀看中華職棒大聯盟以臺南市立棒球場為統一7-ELEVEn獅為其主場之例行賽的統一7-ELEVEn獅隊球迷為研究對象,於2013年3月29日及30日,透過問卷調查法得有效樣本408份,以瞭解球迷在職業運動社會責任認知、球隊認同與購買意願之現況,並以描述性統計及多元逐步迴歸進行統計分析,研究發現如下:
一、統一7-ELEVEn獅隊球迷的身分背景仍以年輕男性學生,月收入在一萬元以下為主要族群,大致與過往文獻相符。在接收訊息的來源上則以網路為主要媒介,顯示網路及社群網路已成為球迷在搜尋球隊資訊的重要載具。
二、球團社會責任、球隊認同與購買意願之現況皆呈正向,意味著球迷對球團在社會責任的付出上獲得球迷的肯定;球團的長期經營獲得球迷的認同;球迷對球團展現高度的支持意願。
三、社會責任、球隊認同與購買意願間皆具正向解釋力,意味社會責任的投入在球隊認同的形成上已扮演關鍵之角色;球迷對社會責任認知程度的多寡影響後續消費行為;球隊認同不單單影響球迷的實際購買行為,更會影響無形的支持方式。
四、社會責任與球隊認同對購買意願間具正向解釋力,且高於單一社會責任或球隊認同對購買意願之解釋力,意味球隊在具備球隊認同的基礎下,透過社會責任的落實,更能吸引球迷進場觀賽與額外消費行為之意願。
基此,本研究建議未來統一7-ELEVEn獅隊除了鞏固原先男性學生族群外,亦可藉由主題日之舉辦以吸引不同客群進場觀賽,同時可將社會責任納入球隊運作核心,加強非賽季的社會責任活動,並將其落實在統一7-ELEVEn獅隊其他主場,以增加球隊的附加價值。
Professional sport teams are demanded to behave socially owing to the increasing awareness of socially issues among consumers, yet relatively little research attention so far has been given specifically to fans’ perceptions and reaction to corporate social responsibility. A questionnaire was to explore the relationship among CSR, team identification and purchase intention. A total of 408 Uni-lion fans were selected to participate in this study for the quantitative survey. Descriptive statistic and Mulitple Regression Analysis were performed to analyze the collected data. The results are as following:
1. The main group of Uni-lion fans were male students, between 18 to 25 years old, monthly income under 10,000 NT dollars. Internet is the important resource for fans to receive games and CSR information.
2. Fans were percieved team’s involvement in CSR and positively in support of it; the extent of team indentificaiton among fans were relatively high, implying the team’s effort being rewarded by the fans; the degree of purchase intention is relatively high, implying fans strongly supported the team in various ways.
3. Fans’ awareness of team’s CSR can positively influence team identification, indicating that CSR is one of factors forming team’s identification; fans’ awareness of team’s involvement in CSR can positively influce purchase intention, especially “word of mouth” facet, implying that fans will actively share about team’s related information; team identification can positively influence purchase intention, expescially “media consumption”,showing that with higher extent of higher identification toward the team, fans were more willing to search for more team news and information.
4. Purchase intention can be significantly impacted by CSR and team identification, suggesting that with the basis of team identification, CSR initiatives can be furthur added to the marketing matrix to attract more fans’ willingness to consume.
Based on the research results, it is suggested that Uni-lion team can develop other marketing strategies to increase other consumption groups; meanwhile, adding social responsibility into the teams’s core value, increasing the differentiation in the competitive market.
Nurhayanto (2009) 。消費者對於企業社會責任活動之認知 (未出版碩士論文) 。亞洲大學,臺中市。
中華職棒大聯盟官方網站 (2013) 。賽程記錄。取自http://www.cpbl.com.tw/standings/Allscoreqry.aspx
王文科、王智弘 (2009) 。教育研究法 (十三版) 。臺北市:五南。
王沛泳 (2001) 。球迷參與行為及參與滿意度之影響因素─統一獅實證研究 (未出版碩士論文) 。國立成功大學,臺南市。
王姿樺 (2008) 。企業社會績效表現對顧客行為的影響:「顧客認同」跨層次中介角色的驗證 (未出版碩士論文) 。國立東華大學,花蓮縣。
王珍 (2012) 。企業社會責任對購買意願影響之研究- 以行銷溝通工具為干擾變數 (未出版碩士論文) 。大葉大學,彰化縣。
王盈智 (譯) (2005) 。研究方法的第一本書。臺北市:韋伯文化。 (Willians, M., 2000)
王慶堂、林慧菁 (2010) 。大學生觀賞籃球比賽之消費意願、球隊認同、球隊連結及滿意度研究。生物與休閒事業經營研究,5 (2) ,134-140。
古佳蓉 (2009) 。企業社會責任表現對消費者消費意向之影響 (未出版碩士論文) 。國立中山大學,高雄市。
朱竹元 (2006) 。國際企業社會責任發展對我國跨國企業的衝擊與契機-以手機代工業為例 (未出版碩士論文) 。國立政治大學,臺北市。
江玫君 (譯) (1998) 。企業倫理。臺北市:高立。 (Hoffman, W. M., & Frederick, R. E., 1995)
行政院體委會 (2010) 。向上躍升-運動產業新經濟。國民體育季刊,38 (2) ,1。
何信賢 (2010) 。職棒球迷之球隊認同感對球隊母企業品牌的購買意願之影響 (未出版碩士論文) 。朝陽科技大學,臺中市。
吳祉亮 (2009) 。企業社會責任、服務管理與消費者購買行為影響之關聯性研究-以健康運動休閒產業為例 (未出版碩士論文) 。國立臺中教育大學,臺中市。
吳祉亮 (2010) 。企業社會責任、服務管理與消費者購買行為影響之關聯性研究-以健康運動休閒產業為例 (未出版碩士論文) 。國立臺中教育大學,臺中市。
吳蕙讌 (2013) 。企業社會責任與顧客對公司認同及顧客忠誠間關係之研究- 以品牌連鎖超商為例 (未出版碩士論文) 。國立臺北大學,新北市。
呂宛蓁 (2006) 。職棒現場觀眾參與行為意圖模式之研究 (未出版博士論文) 。國立臺灣師範大學,臺北市。
李坤哲 (2006) 。統一獅職棒球團服務品質球迷覺知之研究 (未出版碩士論文) 。國立嘉義大學,嘉義縣。
李政義 (1990) 。企業社會責任論。臺北市:巨流。
李美枝 (2003) 。台灣民眾族群認同與國族認同的顯性意識與隱性意識。本土心理學研究,20,39-72。
沈桂慈 (2009) 。以消費者-公司認同及品牌信任為中介變數探討企業社會責任對消費者購買意圖的影響:以中華電信為例 (未出版碩士論文) 。國立交通大學,新竹市。
周詩婕 (2010) 。消費者之企業社會責任認知與其購買行為之關聯性研究-以大台南地區四所科技大學為例 (未出版碩士論文) 。南台科技大學,臺南市。
林心晨 (2003) 。以職棒球迷的認同感來探討運動贊助的效果 (未出版碩士論文) 。國立臺北大學,臺北市。
林佑達 (2010) 。臺南市民地方認同、主場經營、球隊認同對購買意願影響之研究-以職棒統一獅為例 (未出版碩士論文) 。國立臺灣師範大學,臺北市。
林育賢 (2007) 。中華職棒大聯盟球迷球隊認同模式之研究-以La new熊隊為例 (未出版碩士論文) 。臺北市立教育大學,臺北市。
林房儹 (2010) 。美國運動產業產值分析與產業發展相關策略暨條例。取自http://sports.bestmotion.com/document/file2-2-2-3-1.pdf
林韋廷 (2012) 。爭議性產業之企業社會責任對企業形象與消費者購買意願之影響 (未出版碩士論文) 。國立臺南大學,臺南市。
林哲宇 (2011) 。企業社會責任持續性對顧客認同之影響- 以企業知名度、來源國效應為干擾變數 (未出版碩士論文) 。東吳大學,臺北市。
林書辰 (2007) 。運動迷涉入程度、觀賽動機與球隊認同感對出國觀賽意願影響之研究 (未出版之碩士論文) 。中國文化大學,臺北市。
林惠玲、陳正倉 (2009) 。應用統計學。臺北市:雙葉書廊。
林隆儀、許慶珍 (2007) 。參考群體與消費態度在消費動機對購買意圖影響的干擾效果-以老年消費者購買保健食品為例。行銷評論,4 (4) ,421-448。
林瑞泰 (2010) 。職業運動壟斷行為管制之研究 (未出版博士論文) 。國立臺灣體育大學,桃園縣。
林鴻偉 (2012) 。企業社會責任與消費者購買意願之關係-以臺灣汽車產業為例 (未出版碩士論文) 。逢甲大學,臺中市。
邱皓政 (2011) 。量化研究與統計分析 (五版) 。臺北市:五南。
邱禕涵 (2011) 。企業社會責任對消費者購買意願之影響-以Toyota為例 (未出版碩士論文) 。中華大學,新竹市。
洪宇慶 (2008) 。運動觀賞者涉入程度與球隊認同感對忠誠度與幸福感 (未出版碩士論文) 。國立臺灣體育大學,臺中市。
洪亮、蔡義清、莊懿妃 (2010) 。商管研究資料分析SPSS的應用 (二版) 。臺北市: 華泰文化。
洪崇傑 (2009) 。職棒球迷對球隊認同之研究-以中華職棒大聯盟為例 (未出版碩士論文) 。國立高雄第一科技大學,高雄市。
洪瑞希 (2009) 。淺談台灣 CSR 時代的來臨。證券櫃檯月刊,141,55-61。
范瑩鈺 (2009) 。企業社會責任、企業溝通工具與顧客涉入程度對顧客認同度之影響-以統一超商為例 (未出版碩士論文) 。東吳大學,臺北市。
徐瑋伶、鄭伯壎 (2002) 。組織認同:理論與本質之初步探索分析。中山管理評論,10 (1) ,45-64。
徐瑋伶、鄭伯壎 (2003) 。組織認定與企業倫理效益。應用心理研究,20,115-138。
高立學 (2008) 。球隊認同低的人為什麼要觀賞球賽? 休閒運動期刊,7,87-96。
高希均、林宜諄 (2008) 。企業社會責任入門手冊。臺北市:天下文化。
高興桂 (2000) 。我國職棒球團企業經營困境因素與解決策略之研究 (未出版碩士論文) 。國立臺灣師範大學,臺北市。
張尹亭 (2012) 。探討企業社會事件對消費者知覺之影響 (未出版碩士論文) 。元智大學,桃園縣。
張素紅 (2011) 。消費者對企業社會責任態度、國族主義對購買意願之研究 (未出版碩士論文) 。大葉大學,彰化縣。
張淳毅 (2009) 。球隊認同感、贊助一致性對品牌態度與購買意願之影響-以台灣啤酒籃球隊為例 (未出版碩士論文) 。國立臺灣體育大學,桃園縣。
張敬慈 (2012) 。影響綠色產品購買意願前置因素之研究 (未出版碩士論文) 。元智大學,桃園縣。
張懷予 (2010) 。企業社會責任與行銷溝通工具、企業特徵對購買態度影響之研究-以食品業為例 (未出版碩士論文) 。東吳大學,臺北市。
莊立民 (2006) 。企業「全面倫理管理」之研究-以統一企業為例。應用倫理學刊,1 (1) ,35-65。
許建民、高俊雄 (2006) 。職棒球迷支持球隊因素與球隊認同關係之比較研究-以兄弟象與興農牛為例。國立體育學院論叢,17,17-30。
許順凱 (2008) 。知覺球迷導向、球迷涉入、球隊認同與行為意圖關係之研究-以統一獅球隊與La New熊球隊為例 (未出版碩士論文) 。國立雲林科技大學,雲林縣。
連國誠 (2009) 。企業社會責任、識別吸引力、消費者認同度與其結果變項之研究-以速食業及量販業為例 (未出版碩士論文) 。東吳大學,臺北市。
陳正男、曾倫崇、王沛泳 (2003) 。球迷參與行為及參與滿意度之影響因素- 統一獅實證研究。企業管理學報。58,1-27。
陳杰成 (2009) 。職業棒球隊促銷策略之研究-以La New熊All For Fans為例 (未出版碩士論文) 。國立臺灣師範大學,臺北市。
陳俐吟 (2008) 。企業社會責任及其期望與企業形象、消費者認同度間關聯性之研究-以兆豐國際商業銀行與國泰人壽為例 (未出版碩士論文) 。東吳大學,臺北市。
陳彥豪 (2004) 。職棒球迷涉入程度、球隊認同、參與滿意度、與球迷忠誠度之關聯探討 (未出版碩士論文) 。國立嘉義大學,嘉義市。
陳智惠 (2011) 。企業履行企業社會責任對消費者購車意願之影響 (未出版碩士論文) 。中華大學,新竹市。
陳祺富(2010) 。球隊認同、周邊商品知覺價值與購買意願之研究-以現場觀賞中華職棒賽事球迷為例 (未出版碩士論文) 。朝陽科技大學,臺中市。
陳祺富、楊文廣、凃鈺城、李素箱 (2012) 。影響職棒球迷購買球隊周邊商品意願之主因?運動休閒管理學報,9,55-72。
黃品越 (2010) 。美國職業棒球迷球隊認同、知覺價值、授權商品態度與購買意圖之研究 (未出版碩士論文) 。國立臺灣體育大學,桃園縣。
黃珮貞 (2012) 。企業社會責任、服務品質、企業形象與購買意願關係之研究 (未出版碩士論文) 。亞洲大學,臺中市。
黃啟明、劉志華 (2006) 。職業棒球球迷觀賞體驗之探討。大專體育雙月刊,84期,106-112。
黃淑瑛 (2012) 。企業社會責任對顧客忠誠度的影響-以和泰汽車與裕隆汽車為例 (未出版碩士論文) 。東吳大學,臺北市。
黃瑛坡 (2004) 。中華職業棒球大聯盟營運策略之研究 (未出版碩士論文) 。國立臺灣師範大學,臺北市。
楊佳儒、王克武、賴姍姍 (2008) 。SBL現場觀眾涉入程度、球隊認同對滿意度與忠誠度影響之研究。嶺東體育暨休閒學刊,60,85-97。
楊運澄 (2012) 。消費者的企業社會責任認知對購買意圖之影響-以企業認同為中介變數 (未出版碩士論文) 。淡江大學,臺北市。
楊福珍 (1996) 。從產業網路觀點探討國內職業棒球產業網路。大專體育,25,99-105。
經濟部 (2012) 。CSR規範比較。取自http://csr.moea.gov.tw/standards/standards.aspx
葉保強 (2007) 。企業社會責任的發展與國家角色。應用倫理研究通訊,41,35-47。
趙詠真 (2013) 。大學籃球隊大學形象、品牌個性、球隊認同與消費意圖之研究 (未出版碩士論文) 。國立體育大學,桃園縣。
劉又銓 (2010) 。企業社會責任、企業形象與購買意願之研究- 以包裝水業為例 (未出版博士論文) 。德明財經科技大學,臺北市。
劉姿伶 (2012) 。主題樂園企業社會責任、體驗行銷與國小高年級學童消費意願之關聯性研究 (未出版碩士論文) 。大葉大學,彰化縣。
劉晊華 (2007) 。涉入程度、球隊認同對球迷對於職業球隊周邊產品之知覺價值與購買意圖之影響-以台灣地區之NBA球迷為例 (未為出版碩士論文) 。國立中央大學,桃園縣。
劉財龍 (2009) 。價格保證與便利性對購買意願之影響:以零售業為例。行銷評論,6 (4) ,549-590。
劉雅慧 (2005) 。職棒球迷的球隊認同感對贊助企業品牌權益影響之研究-以La new熊隊為例 (未出版碩士論文) 。朝陽科技大學,臺中市。
劉照金 (2010) 。運動產業發展之社會效益及經濟效益。國民體育季刊,39 (1) , 39-44。
蔡明興 (1998) (譯) 。企業與社會。臺北市:桂冠。 (Carroll, A. B., 1991)
盧信浤、葉允棋、黃慧琦 (2010) 。職棒周邊商品消費動機與心理因素之研究-以統一7-ELEVEn獅球團為例。運動知識學報,7,239-252。
盧淑姿 (1999) 。我國職業運動聯盟公共關係運作之研究 (未出版碩士論文) 。國立臺灣體育學院,桃園縣。
蕭佳琳、陳成業 (2009) 。不同投入遊戲時間與球隊認同度對運動型電玩玩家運動資訊搜尋行為之差異性研究。臺大體育學報,16,43-54。
賴志曜 (2007) 。消費決策型態之研究-以統一獅球迷購買統一獅周邊商品為例 (未出版碩士論文) 。國立嘉義大學,嘉義縣。
錢為家 (2009) 。企業社會責任實務全書。臺北市:商周。
謝依倩 (2008) 。大學生觀賞 NBA 比賽之觀賞動機對球隊認同及購買意願影響之研究-以台中地區為例 (未出版碩士論文) 。國立臺灣體育學院,桃園縣。
簡以潔 (2010) 。以消費者-公司認同為中介變數探討企業社會責任認知與購買意願之關係 (未出版碩士論文) 。國立政治大學,臺北市。
簡威瑟、李雅靖 (2011) 。棒球隊形象研究。傳播管理研究,11 (1) ,69-108。
聶上棨 (2009) 。中華職棒統一SEVEN-ELEVEn獅隊主場經營策略對球隊認同之研究 (未出版碩士論文) 。國立臺灣體育大學,桃園縣。
魏文聰 (2005) 。職業棒球球團門票訂價策略暨票價考量因素之研究 (未出版碩士論文),國立屏東師範學院,屏東縣。
羅世倫 (2008) 。贊助之企業社會責任對品牌權益、消費者購買意願影響之研究-知覺適合度為干擾變數 (未出版碩士論文) 。逢甲大學,臺中市。
蘇懋坤 (1999) 。臺灣職棒大聯盟現場觀眾生活型態與消費行為之研究 (未出版碩士論文) 。國立臺灣師範大學,臺北市。
二、英文部分
Abrams, D., & Hogg, M. A. (1990). Social identification, self categorization and social influence. European Review of Social Psychology, 1 (1), 195-228.
Absten, S. L. (2011). Factors that influence team identification: Sport fandom and the need for affiliation (Master’s thesis). Retrieved from http://digitalcommons.wku.edu/theses/1081
Ahn, T., Suh, Y. I., Lee, J. K., & Pedersen, P. M. (2012). Sport fans and their teams’ redesigned logos: An examination of the moderating effect of team identification on attitude and purchase intention of team-logoed merchandise. Journal of Sport Management, 26, 11-23.
Andersen, M. L., & Olsen, L. (2011). Corporate social and financial performance: A canonical correlation analysis. Academy of Accounting and Financial Studies Journal, 15 (2), 17-37.
Ashforth, B. E., & Mael, F. (1989). Social identity theory and the organization. The Academy of Management Review, 14 (1), 20-39.
Babiak, K. (2010). The role and relevance of corporate social responsibility in sport: A view from the top. Journal of Management and Organization, 16 (4), 528-549.
Babiak, K., & Wolfe R. (2009). Determinants of corporate social responsibility in professional sport: Internal and external factors. Journal of Sport Management. 23 (6), 717-742.
Babiak, K., & Wolfe, R. (2006). More than just a game? Corporate social responsibility and Super Bowl XL. Sport Marketing Quarterly, 15 (4), 214-224.
Bahk, C. M. (2000) Sex differences in port spectator involvement. Perceptual and Motor Skills, 9 (1), 79-83.
Becker-Olsen, K. L., Cudmore, B. A., & Hill, R. P. (2006). The impact of perceived corporate social responsibility on consumer behavior. Journal of Business Research, 59 (1), 46-53.
Bennett, G., Cunningham, G., & Dees, W. (2006). Measuring the marketing communication activations of a professional tennis tournament. Sport Marheting Quarterly, 15, 91-101.
Bergami, M., & Bagozzi, R. P. (2000). Self-categorization, affective commitment and group self-esteem as distinct aspects of social identity in the organization. British Journal of Social Psychology, 39, 555-577.
Bhattacharya, C. B., & Sen, S. (2003). Consumer-company identification: A framework for understanding consumers' relationships with companies. Journal of Marketing, 67 (2), 76-88.
Bhattacharya, C. B., & Sen, S. (2004). When, why, and how consumers respond to social initiatives. California Management Review, 47 (1), 9-24.
Bradish, C., & Cronin, J. J. (2009). Corporate social responsibility in sport. Journal of Sport Management. 23, 691-697.
Branscombe, N. R., & Wann, D. L. (1991). The positive social and self concept consequences of sports team. Journal of Sport and Social Issues, 15 (2), 115-127.
Branscombe, N.R., & Wann, D.L. (1992). Role of identification with a group, arousal, categorization processes, and self-esteem in sports spectator aggression. Human Relations, 45, 1013-1033.
Breitbarth, T., & Harris, P. (2008). The role of corporate social responsibility in the football business: Towards the development of a conceptual model. European Sports Management Quarterly, 8 (2), 179-206.
Brown, M., Pope, N., & Voges, K. (2003). Buying or browsing? An exploration of shopping orientations and online purchase intention. European Journal of Marketing, 37 (11), 1666-1684.
Buchholtz, A. K., & Carroll, A. B. (2009). Business and Society (7th ed.). Mason, OH: South-Western College.
Burke, L., & Logsdon, J. M. (1996). How corporate social responsibility pays off. Long Range Planning, 29 (4), 495–502.
Bush, V. D., Bush, A. J., Clark, P., & Bush, R. P. (2005). Girl power and word-of-mouth behavior in the flourishing sports market. Journal of Consumer Marketing, 22 (5), 257-264.
Carroll, A.B. (1991). The pyramid of corporate social responsibility: Toward the moral management of organizational stakeholders. Business Horizons, 34 (4), 39-48.
Chang, T. Z., & Wildt, A. R. (1994). Price, product information, and purchase intention: An empirical study. Journal of the Academy of Marketing Science, 22 (1), 16-27.
Chaudhri, V., & Wang, J. (2007). Communicating corporate social responsibility on the Internet- A case study of the top 100 information technology companies in India. Management Communication Quarterly, 21 (2), 232-247.
Choi, Y., Martin, J. J., Park, M., & Yoh, T. (2009). Motivational factors influencing sport spectator involvement at NCAA Division II basketball games. Journal for the Study of Sports and Athletes in Education, 3 (3), 265-284.
Cochran, P. L., & Wood, R. A. (1984). Corporate social responsibility and financial performance. Academy of Management Journal, 27 (1), 42-56.
Dahlsrud, A. (2008). How corporate social responsibility is defined: An analysis of 37 definitions. Corporate Social Responsibility and Environmental Management, 15 (1), 1-13.
David, P., Kline, S., & Dai, Y. (2005). Corporate social responsibility practices, corporateidentity, and purchase intention: A dual process model. Journal of Public Relations Research, 17 (3), 291-313.
Dietz-Uhler, B. D., Harrick, E. A., End, C. M., & Jacquemotte, L. (2000). Sex differences in sport fan behavior. Journal of Sport Behavior, 23, 219- 231.
Dodds, W. B., Monroe, K. B., & Grewal, D. (1991). Effects of price, brand, and store information on buyers’ product evaluations. Journal of Marketing Research, 17, 207-219.
Drumwright, M. E. (1996). Company advertising with a social dimension: The role of non-economic criteria. Journal of Marketing, 60 (4), 71-87.
Du, S., Bhattacharya, C.B., & Sen, S. (2010). Maximizing business returns to corporate social responsibility (CSR): The role of CSR communication. International Journal of Management Reviews, 12 (1), 8-19.
Ellen, P.S., Webb, D.J., & Mohr, L.A. (2006). Building corporate associations: Consumer attributions for corporate social responsibility programs. Journal of the Academy of Marketing Science, 34 (2), 147-157.
Esben, R.P. (2006). Corporate social responsibility (CSR) operable: How companies translate stakeholder dialogue into practice. Business and Society Review, 111 (2), 137-163.
Extejt, M. M. (2004). Philanthropy and professional sports teams. International Journal of Sport Management, 4, 215-228.
FIFA (2012). Social responsibility. Retrieved from FIFA Web site: http://www.fifa.com/aboutfifa/socialresponsibility/index.html
Fisher, R. J., & Wakefield, K. (1998). Factors leading to group identification: A field study of winners and losers. Psychology & Marketing, 15 (1), 23-40.
Foster, W. M., & Hyatt, C. (2007). I despise them! I detest them! Franchise relocation and the expanded model of organizational identification. Journal of Sport Management, 21 (2), 194-212.
Funk, D. C., & James, J. D. (2001). The psychological continuum model: A conceptual framework for understanding an individual's psychological connection to sport. Sport Management Review, 4 (2), 119-150.
Gantz, W., & Wenner, L. A. (1991). Men, women, and sports: Audience experiences and effects. Journal of Broadcasting and Electronic Media, 35, 233-243.
Garriga, E., & Mele, D. (2004). Corporate social responsibility theories: Mapping and territory. Journal of Business Ethics, 53, 51-74.
Gau, L. S., James, J. D., & Kim, J. C. (2009). Effects of team identification on motives, behavior outcomes, and perceived service quality. Asian Journal of Management and Humanity Sciences, 4 (3), 76-90.
Geva, A. (2008). Three models of corporate social responsibility: Interrelationships between theory, research, and practice. Business and Society Review, 113 (1), 1-41.
Godfrey, P. C. (2009). Corporate social responsibility in sport: An overview and key issues. Journal of Sport Management, 23, 698-716.
Greenwood, P. B. (2001). Sport fan team identification in a professional expansion setting (Master’s thesis). Retrieved from http://repository.lib.ncsu.edu/ir/bitstream/1840.16/1659/1/etd.pdf
Greenwood, P. B., Kanters, M. A., & Casper, J. M. (2006). Sport fan team identification formation in mid-level professional sport. European Sport Management Quarterly, 6 (3), 253-265.
Grewal, D., Krishnan, R., Baker, J., & Borin, N. (1998). The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions. Journal of Retailing, 74 (3), 331-352.
Groza, M. D., Pronschinske, M. R., & Walker, M. (2011). Perceived organizational motives and consumer responses to proactive and reactive CSR. Journal of Business Ethics, 102 (4), 639-652.
Gwinner, K.P., & Swanson, S. (2003). A model of fan identification: Antecedents and sponsorship outcomes. Journal of Services Marketing, 17 (3), 275-292.
Hambriek, M. E., Simmons, J. M., Greenhalgh, G. P., & Greenwell, T. C. (2010). Understanding professional athletes' use of twitter: A content analysis of athlete tweets. International Journal of Sport Communication, 3 (4), 454-471.
Hinch, T., Jackson, E. L., Hudson, S., & Walker, G. (2005). Leisure constraint theory and sport tourism. Sport in Society: Cultures, Commerce, Media, Politics, 8 (2), 142-163.
Hong, S. Y., Yang, S. U., & Rimc, H. (2010). The influence of corporate social responsibility and customer-company identification on publics’ dialogic communication intentions. Public Relations Review, 36 (2), 196-198.
Hunt, K. A., Bristol, T., & Bashaw, R. E. (1999). A conceptual approach to classifying sports fans. Journal of Services Marketing, 13 (6), 439-452.
Inoue, Y., & Kent, A. (2011). Investigating the role of corporate credibility in corporate social marketing: A case study of environmental initiatives by professional sport organizations. Sport Management Review, 15 (3), 330-344.
Inoue, Y., Kent, A., & Lee, S. (2011). CSR and the bottom line: Analyzing the link between CSR and financial performance for professional teams. Journal of Sport Management, 25 (6), 531-549.
Jamali, D. (2008). A stakeholder approach to corporate social responsibility: A fresh perspective into theory and practice. Journal of Business Ethics, 82 (1), 213-231.
Jones, T. M. (1983). An integrating framework for research in business and society: A step toward the elusive paradigm. Academy of Management Review, 8 (4), 559-565.
Juster, F. T. (1966). Consumer buying intentions and purchase probability: An experiment in survey design. Journal of the American Statistical Association, 61, 658-696.
Kakabadse, N., Rozuel, C., & Lee-Davies, L. (2005). Corporate social responsibility and stakeholder approach: A conceptual review. International Journal of Business Governance and Ethics, 1 (4), 277-302.
Kalwani, M. U., & Silk, A. J. (1982). On the reliability and predictive validity of purchase intention measures. Marketing Science, 1, 243-286.
Keh, H. T., & Xie, Y. (2009). Corporate reputation and customer behavioral intentions: The role of trust, identification and commitment. Industrial Marketing Management, 38 (7), 732-742.
Kim, Y. K., & Trail, G. T. (2010). Constraints and motivators: A new model to explain consumer behavior. Journal of Sport Management, 24, 190-210.
Kwon, H. H., & Armstrong, K.L. (2002). Factors influencing impulse buying of sport team licensed merchandise. Sport Marketing Quarterly, 11, 151-163.
Kwon, H. H., & Armstrong, K.L. (2006). Impulse purchase of sport team licensed merchandise: What matters? Journal of Sport Management, 20 (1), 101-119
Kwon, H. H., Kim, H., & Mondello, M. (2008). Does a manufacturer matter in go-branding? The influence of a manufacturer brand on sport team licensed apparel. Sport Marketing Quarterly, 17 (3), 163-172.
Lacey, R., & Kennett-Hansel, P. (2010). Longitudinal effects of corporate social responsibility. Journal of Business Ethics, 97, 581-597.
Laverie, D. A., & Arnett, D. B. (2000). Factors affecting fan attendance: The influence of identity salience and satisfaction. Journal of Leisure Research, 32 (2), 225-246.
Li, H., Daugherty, T., & Biocca, F. (2002). Impact of 3-D advertising on product knowledge, brand attitude, and purchase intention: The mediating role of presence. Journal of Advertising, 31, 43-57.
Li, H., Zhang, J. J., Mao, L. L., & Min, S. D. (2012). Assessing corporate social responsibility in China’s sports lottery administration and its influence on consumption behavior. Journal of Gambling Studies, 28 (3), 515-540.
Lichtenstein, D. R., Drumwright, M. E., & Braig, B. M. (2004). The effect of corporate social responsibility on customer donations to corporate-supported nonprofits. Journal of Marketing, 68, 16-32.
Lii, Y. S. (2011). The effect of corporate social responsibility (CSR) initiatives on consumers’ identification with companies. African Journal of Business Management, 5 (5), 1642-1649.
Lough, N., & Pharr, J. (2010). The use of multi-tiered marketing strategies in sport. Journal of Applied Marketing Theory, 1 (2), 1-9.
Lyon, D. (2007). Financial performance: The motivation behind corporate social responsibility reporting (Master’s thesis, University of Otago, Dunedin, New Zealand). Retrieved from http://hdl.handle.net/10523/117
Madrigal, R. (2000). The role of corporate association in new product evaluation. Advances in Consumer Research, 27 (1), 80-86.
Madrigal, R., & Chen, J. (2008). Moderating and mediating effects of team identification in regard to causal attributions and summary judgments following a game outcome. Journal of Sport Management, 22 (6), 717-733.
Mael, F., & Ashforth, B. E. (1992). Alumni and their alma mater: A partial test of the reformulated model of organizational identification. Journal of Organizational Behavior, 13, 103-123.
Maignan, I., & Ferrell, O. C. (2000). Measuring corporate citizenship in two countries: The case of the United States and France. Journal of Business Ethics, 23 (3), 283-297.
Maignan, I., & Ferrell, O. C. (2004). Corporate social responsibility and marketing: An integrative framework. Journal of the Academy of Marketing Science, 32 (1), 3-19.
Maignan, I., Ferrell, O. C., & Ferrell, L. (2005). A stakeholder model for implementing social responsibility in marketing. European Journal of Marketing, 39 (9), 956-977.
Maon, F., Lindgreen, A., & Swaen, V. (2009). Designing and implementing corporate social responsibility: An integrative framework grounded in theory and practice. Journal of Business Ethics, 87, 71-89.
Marin, L., & Ruiz, S. (2007). “I need you too!” Corporate identity attractiveness for consumers and the role of social responsibility, Journal of Business Ethics, 71, 245-260.
Marin, L., Ruiz, S., & Rubio, A. (2009). The role of identity salience in the effects of corporate social responsibility on consumer behavior. Journal of Business Ethics, 84 (1), 65-78.
Marken, G. A. (1998). The Internet and the web: The two-way public relations highway. Online Public Relations, 43 (1), 31-33.
Matsuoka, H., Chelladurai, P., & Harada, M. (2003). Direct and interaction effects of team identification and satisfaction on intention to attend games. Sport Marketing Quarterly, 2 (4), 244-253.
McGuire, J. B., Sundgren, A., & Schneeweis, T. (1988). Corporate social responsibility and firm financial performance. The Academy of Management Journal, 31 (4), 854-872.
Mehus, I. (2005). Distinction through sport consumption- spectators of soccer, Basketball and Ski-Jumping. International Review for the Sociology of Sport, 40 (3), 321-333.
Melanie, L., Sartore-Baldwin, M. L., & Walker, M. (2011). The process of organizational identity: What are the roles of social responsiveness, organizational image, and identification? Journal of Sport Management, 7, 489-505.
Melnick, M. & Wann, D. (2010). An examination of sport Ffndom in Australia: Socialisation, team identification, and fan behaviour. International Review for the Sociology of Sport, 46 (4), 456-470.
Misener, L., & Mason, D.S., (2009). Fostering community development through sporting events strategies: An examination of urban regime perceptions. Journal of Sport Management, 23, 770-794.
Mohr, L. A., Webb, D. J., & Harris, K. E. (2001). Do consumers expect companies to be socially responsible? The impact of corporate social responsibility on buying behavior. Journal of Consumer Affairs, 35 (1), 45-72.
Morrison, D. G. (1979). Purchase intentions and purchase behavior. Journal of Marketing, 43, 65-74.
Morsing, M., & Schultz, M. (2006). Corporate social responsibility communication: Stakeholder information, response and involvement strategies. Business Ethics: A European Review, 15 (4), 323-338.
Morwitz, V. G., & Schmittlein, D. (1992). Using segmentation to improve sales forecasts based on purchase intent: Which "intenders" actually buy? Journal of Marketing Research, 29 (4), 391-405.
Morwitz, V. G., Steckel, J. H., & Gupta, A. (2007). When do purchase intentions predict sales? International Journal of Forecasting, 23 (3), 347-364.
Munilla, L. S., & Miles, M. P. (2005). The Corporate social responsibility continuum as a component of stakeholder theory. Business and Society Review, 110 (4), 371–387.
Nike (2009). Corporate social responsibility report. Retrieved from Nike Web site: http://www.nikebiz.com/crreport/content/pdf/documents/en-US/full-report.pdf
O’Riordan, L., & Fairbrass, J. (2008). Corporate social responsibility (CSR): Models and theories in stakeholder dialogue. Journal of Business Ethics, 83 (4), 745-758.
Orlitzky, M., Schmidt, F. L., & Rynes, S. L. (2003). Corporate social and financial performance: A meta-analysis. Organization Studies, 24 (3), 403-441.
Philip, L., Cochran, P. L., & Wood, R. A. (1984). Corporate social responsibility and financial performance. The Academy of Management Journal, 27 (1), 42-56.
Plunkett research (2012). Sports industry overview. Retrieved from http://www.plunkettresearch.com/sports-recreation-leisure-market-research/industry-statistics
Preston, L. E., & O'Bannon, D. P. (1997). The corporate social-financial performance relationship: A typology and analysis. Business Society, 36 (4), 419-429.
Pritchard, M. P., Funk, D. C., & Alexandris, K. (2009). Barriers to repeat patronage: The impact of spectator constraints. European Journal of Marketing, 43 (1), 169-187.
Ratten, V., & Babiak, K. (2010). The future of sports management: A social responsibility, philanthropy and entrepreneurship perspective. Journal of Management & Organization, 16 (4), 488-494.
Reysen, S., Snider, J. S., & Branscombe, N. R. (2012). Corporate renaming of stadiums, team identification, and threat to distinctiveness. Journal of Sport Management, 26, 350-357.
Robinson, M. J., & Trail, G. T. (2005). Relationships among spectator gender, motives, points of attachment, and sport preference. Journal of Sport Management, 19 (1), 58-80.
Roşca, V. (2011). Managing a football league by using a transactional network structure. Review of International Comparative Management, 12 (4), 770-779.
Roy, D., & Graeff, T. (2003). Consumer attitudes towards cause-related marketing activities in professional sports. Sports Marketing Quarterly, 12 (3), 163-172.
Russell, D. W., & Russell, C. A. (2010). Here or there? Consumer reactions to corporate social responsibility initiatives: Egocentric tendencies and their moderators. Market Letters, 21, 65-81.
Russo, A., & Perrini, F. (2010). Investigating stakeholder theory and social capital: CSR in large firms and SMEs. Journal of Business Ethics, 91 (2), 207-221.
Sachs, S., Maurer, M., Rühli, E., & Hoffmann, R. (2006). Corporate social responsibility from a “stakeholder view” perspective: CSR implementation by a Swiss mobile telecommunication provider. Corporate Governance, 6 (4), 506-515.
Schlosser, A. E. (2003). Experiencing products in the virtual world: The role of goal and imagery in influencing attitudes versus purchase intentions. Journal of Consumer Research, 30, 184-198.
Schwartz, M. S., & Carroll, A. B. (2003). Corporate social responsibility: A three-domain approach. Business Ethics Quarterly, 13 (4), 503-530.
Sen, S., & Bhattacharya, C. B. (2001). Does doing good always lead to doing better? Consumer reactions to corporate social responsibility. Journal of Marketing Research, 38 (2), 225-244.
Sen, S., & Bhattacharya, C. B. (2003). Consumer-company identification: A framework for understanding consumers’ relationships with companies. Journal of Marketing, 67 (2), 76-88.
Sen, S., Bhattacharya, C. B., & Korschun, D. (2006). The role of corporate social responsibility in strengthening multiple stakeholder relationships: A Field Experiment. Journal of the Academy of Marketing Science, 34, 158-166.
Seo, W. J., Green, B. C., Ko, Y. J., Lee, S., & Schenewark, J. (2007). The effect of web cohesion, web commitment, and attitude toward the website on intentions to use NFL teams’ websites. Sport Management Review, 10, 231-252.
Shao, C. Y., Baker, J. A., & Wagner, J. (2004). The effects of appropriateness of service contact personnel dress on customer expectations of service quality and purchase intention: The moderating influences of involvement and gender. Journal of Business Research, 57 (10), 1164-1176.
Sheth, H. (2006). Beyond the game: corporate social responsibility in the sports industry (Master’s thesis). Available from ProQuest Dissertation (UMI No. 1432697)
Sheth, H., & Babiak K. (2010). Beyond the game: Perceptions and practices of corporate social responsibility in the professional sport industry. Journal of business ethics, 91 (3), 433-450.
Simpson, W. G., & Kohers, T. (2002). The link between corporate social and financial performance: Evidence from the banking industry. Journal of Business Ethics, 35 (2), 97-109.
Smith, A.C.T., & Westerbeek, H.M. (2007). Sport as a vehicle for deploying corporate social responsibility. Journal of Corporate Citizenship, 25, 43-54.
Snider J., Hill, R., & Martin, D. (2003). Corporate rocial Responsibility in the 21st century: A view from the world’s most successful firms. Journal of Business Ethics, 48 (2), 175-187.
Stets, J. E., & Burke, P. J. (2000). Identity theory and social identity theory. Social Psychology Quarterly, 63 (3), 224-237.
Stevenson, C., & Nixon, J. (1972). A conceptual scheme of the social functions of sport. Sportwissenschaft, 2, 119-32.
Sutton, W. A., McDonald, M. A., Milne, G. R., & Cimperman, J. (1997). Creating and fostering fan identification in professional sport. Sport Marketing Quarterly, 6 (1), 15-22.
Tajfel, H. (1974). Social identity and intergroup behavior. Social Science Information, 13, 65-93.
Tan, G. P. (2011). Examining the relationship between college football season ticket holders' service personal values and their behavioral intentions: The moderating effect of team identification. (Master’s thesis). Retrieved from http://digital.library.louisville.edu/cdm/singleitem/collection/etd/id/2194/rec/12
Theodorakis, N. D., Koustelios, A., Robinson, L., & Barlas, A. (2009). Moderating role of team identification on the relationship between service quality and repurchase intentions among spectators of professional sports. Managing Service Quality, 19 (4), 456-473.
Trail, G. T., Anderson, D. F., & Fink, J. S. (2000). A theoretical model of sport spectator consumption behavior. International Journal of Sport Management, 1, 154-180.
Trail, G. T., Fink, J. S., & Anderson, D. F. (2003). Sport spectator consumption behavior. Sport Marketing Quarterly, 12 (1), 8-17.
Turker, D. (2009). Measuring corporate social responsibility: A scale development study. Journal of Business Ethics, 85 (4), 411-427.
Walker, M., & Heere, B. (2011). Consumer attitudes toward responsible entities in sport (CARES): Scale development and model testing. Sport Management Review, 14, 153-166.
Walker, M., & Kent, A. (2009). Do Fans Care? Assessing the influence of corporate social responsibility on consumer attitudes in the sport industry. Journal of Sport Management, 23, 743-769.
Walker, M., & Kent, A. (2012). The role of credibility and social consciousness in the corporate philanthropy-consumer behavior relationship. Journal of Business Ethics. Advance online publication.
Walker, M., & Parent, M. M. (2010). Toward an integrated framework of corporate social responsibility, responsiveness, and citizenship in sport. Sport Management Review 13, 198–213.
Walker, M., Kent, A., & Jordan, J. S. (2011). An inter-sport comparison of fan reactions to CSR initiaitves. Journal of Contemporary Athletics, 1 (5), 1-19.
Walker, M., Kent, A., & Vincent, J. (2010). Communicating socially responsible initiatives: An analysis of U.S. professional teams. Sport Marketing Quarterly, 19, 125-131.
Wann, D. L., & Branscombe, N. R. (1990). Die-hard and fair-weather fans: Effects of identification on BIRGing and CORFing tendencies. Journal of Sport and Social Issues, 14 (2), 103-117.
Wann, D. L., Dolan, T. J., McGeorge, K. K., & Allison, J. A. (1994). Relationships between spectator identification and spectators' perceptions of influence, spectators' emotions, and competition outcome. Journal of Sport & Exercise Psychology, 16 (4), 347-364.
Wann, D. L., Schrader, M. P., & Wilson, A. M. (1999). Sport fan motivation: Questionnaire validation, comparison by sport, and relationship to athletic motivation. Journal of Sport Behavior, 22 (1), 114-139.
Wann, D., & Branscombe, N. (1993). Sport fans: Meaning of the degree of identification with their team. International journal of sport psychology, 24, 1-17.
Wann, D., Schrader, M., & Wilson, A. (1999). Sport fan motivation: Questionnaire validation, comparisons by sport, and relationship to athletic motivation. Journal of Sport Behavior, 22 (1), 114-139.
Yeh, C. M., & Taylor, T. (2008). Issues of governance in sport organizations: A question of board size, structure and role. World Leisure Journal, 50 (1), 33-45.
Zu, L. (2009). Corporate social responsibility, corporate restructuring and firm's performance: Empirical evidence from Chinese enterprises. Heidelberg, GER.: Springer.