研究生: |
陳郁雯 Yu-Wen, Chen |
---|---|
論文名稱: |
網路化訓練移轉成效之研究 A Study of Web-Based Transfer of Training |
指導教授: |
方崇雄
Fang, Chung-Hsiung |
學位類別: |
碩士 Master |
系所名稱: |
科技應用與人力資源發展學系 Department of Technology Application and Human Resource Development |
論文出版年: | 2006 |
畢業學年度: | 94 |
語文別: | 中文 |
論文頁數: | 104 |
中文關鍵詞: | 網路化訓練 、訓練移轉 、訓練規劃 |
英文關鍵詞: | web-based transfer, transfer of training, training planning |
論文種類: | 學術論文 |
相關次數: | 點閱:209 下載:29 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著電腦及網際網路的快速普及化,與因應全球化的競爭,企業不斷尋求快速且低廉的訓練方式,以維持競爭優勢,建構網路化訓練已成為必然的趨勢。本研究主要探討參訓學員在利用網路化訓練,接受資訊及網路專業課程後的訓練移轉成效,以提供日後進行網路化訓練的單位,增強學員受訓後將所學運用於工作職場之參考依據。爲達研究目的,首先藉由文獻回顧的方式,整理現有網路化訓練及訓練移轉的相關文獻,並探討訓練移轉理論與相關研究,作為本研究之理論基礎,且以自編之「網路訓練移轉成效問卷」為工具,將調查所得資料經統計分析,獲致研究結果、整理結論並提出建議。綜合研究結論,歸納成以下四點:
一、學員之受訓者特質越強,訓練移轉成效越好。
二、學員之訓練設計知覺越強,訓練移轉成效越好。
三、學員之工作環境知覺越強,訓練移轉成效越好。
四、學員之受訓者特質、訓練設計、工作環境與訓練移轉成效間存在線性關係。
With the fast popularity of computer and Internet and with globalized competition, enterprise seek the fast and cheap training way constantly in order to maintain the competition advantage, build and construct and train networked and already become the inevitable trend. The purpose of this study was to explore the effects of transfer of training which the student utilize non-synchronous web-based training to accept information and professional course of network in order to offer the reference basis to carry on the non- synchronous web-based training unit to strengthen the student to apply the skill the job after training in the future. For the purpose, the way to review with documents at first, put in order web-based training and transfer of training relevant documents existing, and probe into the theory of transfer of training and relevant research, as theoretical foundation of this research, and the scale is “web-based training transfer of training questionnaire” as the tool, investigate materials will be analyzed, obtain the result of study, put the conclusion and put forward the suggestion. Comprehensive research conclusion, sum up into the four points.
一、中文部分
王文科(1994)。教育研究法。台北:五南。
王居卿、程德貞(2000)。訓練模式與其成效之關係探討─以高科技產業為例。淡江人文社會學刊,5,41-78。
王舒可(2002)。企業實施網路化訓練之關鍵成功因素。國立交通大學經營管理研究所碩士論文,未出版,新竹市。
王瑞賢(2002)。個人學習層次、學習滿意度與訓練移轉關係之探討。國立中正大學企業管理研究所碩士論文,未出版,嘉義縣。
企業研究方法(古永嘉) (1996)。台北:華泰書局。
吳家興(2003)。企業建構網路化訓練各階段關鍵因素之研究。國立台北科技大學商業自動化與管理研究所碩士論文,未出版,台北市。
李淑娟(1992)。訓練移轉之研究─經濟部所屬國營事業機構之個案分析。國立政治大學公共行政研究所碩士論文,未出版,台北市。
沈中偉(1998)。國立屏東師範師院遠距教學規劃與實際芻議,國教天地,125,11-17。
沈健華(1999)。企業員工訓練遷移影響因素及其實徵之研究。國立彰化師範大學工業教育學系博士論文,未出版,彰化市。
卓雅偵(1997)。組織因素與訓練遷移之相關研究—以壽險業業務人員為例。國立中興大學企業管理學系碩士論文,未出版,台中市。
周月娥(2003)。組織因素對訓練成效之影響探討。國立中央大學人力資源管理研究所碩士論文,未出版,桃園縣。
林詩音(2001)。四健青年訓練移轉之研究─領袖營個案分析。國立台灣大學農業推廣學研究所碩士論文,未出版,台北市。
林榮彬(2001)。影響企業建構網路化訓練相關因素之探討。台灣科技大學管理研究所碩士論文,未出版,台北市。
邵孟瓊(2002)。資訊教育訓練學習轉移成效之研究─以基層公務人員為例。雲林科技大學資訊管理研究所碩士論文,未出版,雲林縣。
柯全恆(1998)。企業訓練遷移規劃之研究。國立中央大學人力資源管理研究所碩士論文,未出版,桃園縣。
孫本初、蔡秀涓(1996)。我國中高級公務人員訓練移轉之研究—以政大公企中心公務人員訓練班為個案。政大學報,213-261。
高悅婷(2003)。網路化訓練之關鍵成功因素─以資訊電子業為例。國立台北大學企業管理研究所碩士論文,未出版,台北縣。
張春興(1995)。張氏心理學。台北:東華書局。
張淑慧(2000)。企業導入網路化訓練(WBT)促進組織知識整合之研究。國立東華大學國際企業研究所碩士論文,未出版,花蓮縣。
張瑞芬(2003)。成人參與轉業教育之訓練移轉成效研究─以失業者訓用合一職前訓練為例。國立中正大學成人及繼續教育研究所碩士論文,未出版,嘉義縣。
許昌隆(2004)。組織精簡知覺對員工工作投入與工作滿足之影響─以訓練移轉成效為干擾變項。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
陳創立(2000)。企業如何成功推動網路化訓練─其相關組織行為、情境因素之探討。能力雜誌,538,96~99。
陳遠星(1997)。工作環境與受訓者人格特質對訊訓練移轉之研究。國立交通大學管理科學研究所碩士論文,未出版,新竹市。
陶紀貞(1999)。組織特性與個人屬性對訓練移轉影響之探討─以台北捷運公司為個案分析。國立政治大學公共行政研究所碩士論文,未出版,台北市。
黃芝華(1999)。影響訓練移轉因素之實證研究。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
楊聖怡(1999)。公共關係人員訓練移轉態度之研究。政治大學公共行政研究所碩士論文,未出版,台北市。
劉育均(2004)。影響訓練遷移因素之研究:以某國營企業為例。國立中正大學成人及繼續教育研究所碩士論文,未出版,嘉義縣。
歐怡君(2001)。壽險業外勤人員訓練移轉之研究。高雄師範大學成人教育研究所碩士論文,未出版,高雄市。
鄭慧玲、楊國樞(1977)。成就歸因歷程對成就動機與學業成就的影響。中央研究院民族研究所集刊,43,85-127。
蕭錫錡、沈健華(2000)。影響員工訓練移轉因素之探討。人力發展,76,44-58。
簡建忠(1995)。人力資源發展。台北:五南。
二、外文部分
Alden, R. T. H. (1996). Internet Tools for Engineers- A Technical Society Member Perspective. Conference Record of 1996 Annual Pulp and Paper Industry technical Conference, 185-198.
Allport, G. W. (1961). Pattern and growth in personality. New York:Holt, Rinehart & Winston.
Baldwin, Timothy T. and Ford J.K. (1988). Transfer of Training: A Review and Direction for future research. Personnel Psychology, 41, 63-105.
Bem, D. J. (1972). Self-perception theory: In college females: A biased interactions treatment. Behavior Modification, 7, 611-623.
Berge, Z. L. and M. P. Collins (1995). Computer mediated communications and the online classroom. Cresskill, NJ: Hampton Press.
Bigge, M. L. and Shermis, S. S. (1992). Learning theories for teachers. New York: Harper Collins.
Broad M. L. and Newstrom J. W. (1992). Transfer of Training: Action-packed strategies to ensure high payoff from training investments. Addison-Wesley Publishing Company.
Butterfield, E. C. and Nelson, G.D. (1989). Theory and practice of teaching for transfer. Educational Technology Research and Development, 37, 5-38.
Campbell J.P., Dunnette M. D., Lawler E. E. and Weick K.E. Jr. (1970). Managerial behavior performance and effectiveness. New York: McGraw-Hill.
Carlson, Dawn S., Bozeman, Dennis P., Kacmar, K. Michele, Wright, Patrick M. and McMahan, Cary C. (2000). Training motivation in organizations: An analysis of individual- level antecedents. Journal of Managerial Issues, 12(3), 271-287.
Cheng, Eddie W. L. and Ho, Danny C.K. (2001). A review of transfer of training studies in the past decade. Personnel Review, 30(1), 102-123.
Cheng, Eddie W. L. and Ho, Danny C.K. (2001). The influence of job and career attitudes on learning motivation and transfer. Career Development International, 6(1), 20-28.
Clark R. E. and Voogel A. (1985). Transfer of Training Principles for Instructional Design. Education Communication and Technology Journal.
Colin McCormack and David Jones (1998). Building a Web-Based Education System. New York: Wiley Computer Publishing.
Coming, T. G. and Huse, E. F. (1985). Organization Development and Change (3rd ed.). New York.
Curry, D. H., Caplan. P., and Knuppel, J. (1994). Transfer of Training and Adult Learning. Journal of Continuing Social Work Education, 6 (1).
Driscoll, M. (2002). Web-based training: Creating e-learning experiences. San Francisco: Jossey-Bass/Pfeiffe.
Dyer (1997). Web-based Training Pros and Cons. URL: http://www.dyroweb.com/wbt/page1.html.
Eastmond, D.V. (1995). Alone but Together: Adult Distance Study through Computer Conference. Oesskill, NT: Hampton Press.
Facteau, J. D., Dobbins, G. H., Russell, J. E. A., Ladd, R. T., & Kudisch, J. D. (1995). The influence of general perceptions of the training environment on pretraining motivation and perceived training transfer. Journal of Management, 21(1), 1-25.
Ford, J. K., Quinones, M. A., Sego, D. J., & Sorra, J. S. (1992). Factors affecting the opportunity to perform trained tasks on the job. Personnel Psychology, 45(3), 511-527.
Gale, Carolyn (1998). ”Factors Affecting Online Course Completion.” North American Web Developers Conference, URL:/http://www.unb.ca/wwwdev/naweb98/proceedings/gale/.
Ganzel, R. (1998). Online Learning’s Family Tree. Training, 35(8), 1-4.
Gatigon, H., E. Anderson & K. Helsen. (1989). Internationalization of Born Global and Gradual Globalizing Firms: The Impact of The Firm-Specific Advantage. Journal of Marketing Research, 26(1), 44.
Gordon, J. R. (1989). Transfer for Training. Training, 26(11), 72-75.
Grover, Varun and Goslar, Martin D. (1993). The Initiation, Adoption, and Implementation of Telecommunication Technologies in US. Organization. Journal of Management Information Systems, 10(1), 141-163.
Guri-Rozenblit, S. (1990). Assessing perseverance in study at Open University of Israel. Assessment and Evaluation in Higher Education, 15 (2), 105-114.
Hall, B. (1997). Web-Based Training Cookbook. N. Y.:John Wiley & Sons.
Hall, B. (1998). Faq About Web-Based Training. URL: http://www.Brandon-Hall.Com/ Faq.html
Harasim, L. (1989). On-line education: a new domain, In Robin D. Mason & Anthony R. Kaye (Ed.), Mindweave:Communication, Computers and Distance Education, pp.50-62, Oxford, England: Pergamon Press.
Harlow H. F. (1949) The formation of learning sets. Psychological Review, 56, 51-65.
Harter, S. (1983). Developmental perspectives on self-system. In Paul H. Mussen (ED.), Handbook of child psychology. NY: Jone Wiley & Sons.
Hilbert Joan, Preskill Hallie, Russ-Eft Darlene. (1997). Evaluation Training. What Works - Assessment, development, and Measurement. ASTD.
Horton, W. (2000). Designing web-based training. Canada: John Wiley.
J.M. Ivanceivich, A.D. Szilaayi Jr. & M. J. Wallace, Jr. (1977). Organization Behavior and Performance. California: Goodyear Publishing Company, Inc., 325.
Jathan, W. Janove. (2002). Use it or lose it. HR Magazine, 47(7) 99-104.
Judd, D. H. (1908). The relation of special training to general intelligence. Educational Review, 36, 28-42.
Keegan, D.J. (1990). Foundations of distance education (2nd ed.). London: New York : Routledge.
Kingsley R. G. and Wilson G. T. (1977). Behavior therapy for obesity: A comparative investigation of long-term efficacy. Journal of Consulting and Clinical Psychology, 45, 288-298.
Kirkpatrick D. L. (1994). Evaluating training program-The four levels. berrett-koehler publisher. San Francisco, CA: Berrett-Koehler.
Klausmeier, H. J., & Ripple, R. E. (1971). Learning and Human Abilities. New York: Harper and Row.
Latham, G. P. (1988). Human resource training and development. In M. R. Rosenzweig & L.W.Porters (Eds.), Annual review of Psychology, 60, 550-555.
Long, G. R. & Stevenson, K. (1999). Real-time network training meets business demands. Computer Dealer News, 15(37), 29.
Martin, B. L. (1994). Using distance education to teach instructional design to preservice teachers. Educational Technology, 34(3), 49-55
Michalak, D. F. (1981). The neglected half of training. Training and Development Journal, 35(5), 22-28.
Munn, N. L., Fernald, D. L., & Fernal, P. S. (1969). Introduction to psychology. Bosten:Hougmton Miffin Co. N Y: J. Wiley & Sons.
Newstrom, J. W. (1984). A role-taker time differentialted integration of transfer strategies. Presented at the 1984 meeting of the American Psychological Association, Toronot, Ontraio.
Noe, R. A. (1998). Employee Training and Development. Boston: Irwin/McGraw-Hill.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2000). Human Resource Management: Gaining a competitive advantage (3rd ed.). New York: McGraw-Hill.
Noe, Raymond A. (1986). Trainees’ Attributes and Attitudes: Neglected Influences on Training Effectiveness. Academy of Management Review, 11(4), 736-749.
Noe, Raymond A. (1999). Employee Training and Development. Michigan: Irwin. (6)
Noe, Raymond A. (2002). Employee Training and Development (2nd ed.). New York: McGraw-Hill, 149-176.
Olsen, J. H. (1998). The evaluation and enhancement of training transfer. International Journal of Training and Development, 2 (1), 61-75.
Perkins, D.N. & Salomon, G. (1989). Are cognitive skills context-bound? Educational Researcher, 18(1), 16-25.
Phillips, J. J., (1983). Handbook of Training Evaluation and Measurement Methods. Houston, Texas: Gulf.
Pont, Tony. (1996). Developing Effective Training Skills: A Practical Guide to Designing and Delivering Group Training. New York: McGraw-Hill, 2-4.
Richman, Hirsch. (2001). Posttraining interventions to enhance transfer: The moderating effects of work environments. Human Resource Development Quarterly, 12(2), 105-120.
Rogers E.M. (1983). Diffusion of innovation (3rd ed.). edition NY: Free Press.
Rotter, J. B. (1966). Generalized expectancies for internal versus external control of reinforcement. Psychological Monographs, 1(33), 300-303.
Rouiller, J. Z., & Goldstein, I. L. (1993). The relationship between organizational transfer climate and positive transfer of training. Human Resource Development Quarterly, 4 (4), 377-390.
Royer, J. M. (1979). Theories of the transfer of learning. Educational Psychologist, 14, 53-69.
Russell, J. & Wexley, K. N. (1984). Questioning the effectiveness of Behavior modeling Training in an Industrial Setting. Personnel Psychology, 37(3), 465-481.
Ryman, D. H. and Biersner, R.J. (1975). Attitudes predictive of diving success. Personnel Psychology, 28(2), 181-188.
Schrum, L. (1995). Online course: What have we learned? Paper presented to the World Conference of Computers in Education, Birmingham, England.
Tharenou, Phyllis. (2001). The Relationship of Training Motivation to Participation in Training and Development. Journal of Occupational and Organizational Psychology, 74, 599-621.
Thorndike E. L. & Woodworth R. S. (1901). The influence of improvement in one mental function upon the efficiency of other functions. Psychological Review, 8, 247-261.
Torkzadeh, G., Plfughoeft, K., & Hall, L. (1999). Computer self-efficacy, training effectiveness and user attitudes: an empirical study. Behavior & Information Technology, 18(4), 299-309.
Tracey, J. B. and Tews, Michael J. (1995). Training Effectiveness Accounting for Individual Characteristics and the Work Environment. Cornell Hotel and Restaurant Administration Quarterly, 36(6), 36-43.
Tracey, J. B., Tannenbaum, S. I. and Kavanagh, M. J. (1995). Applying trained skill on the job: The importance of the work environment. Journal of Applied Psychology, 80(2), 239-252.
Tziner, A., Haccoun, R. R., & Kadish, A. (1991). Personal and situational characteristics influencing the effectiveness of transfer of training improvement strategist. Journal of Occupational Psychology, 64(2), 167-177.
Wexley, K. N., and Latham, G. P. (1981). Developing and Training Human Resources in Organizations. Glenview, IL: Scott Foresman. (5)
Xiao, J. (1996). The Relationship between Organizational Factors and the Transfer of Training in the Electronics Industry in Shenzhen, China. Human Resource Development Quarterly, 7(1), 55-73.
Yamnill, Siriporn and McLean, Gary N. (2001). Theories supporting transfer of training. Human Resource Development Quarterly, 12(2), 195-208.