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研究生: 陳澤民
Chen, Ze-Min
論文名稱: 供應商企業社會責任策略之研究:以自行車產業為例
Strategy of Corporate Social Responsibility of Supplier :A Study of Suppliers in bicycle industry
指導教授: 康敏平
Kang, Min-Ping
學位類別: 碩士
Master
系所名稱: 全球經營與策略研究所
Graduate Institute of Global Business and Strategy
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 77
中文關鍵詞: 企業社會責任策略交易成本策略矩陣
英文關鍵詞: Corporate Social Responsibility, Strategy, Transaction Cost, Strategy Matrix
論文種類: 學術論文
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  • 本研究旨在利用個案研究方式探討供應商承擔企業社會責任的策略,並解釋部分供應商從事社會責任的動機與目的。許多研究顯示,企業在從事企業社會責任的行為或是投資時,可以期望透過企業形象的提升,刺激公司的成長,但是對於位在產業供應鏈上游的代工廠商與供應商而言,其企業形象較少被社會大眾所關注,且資源有限,普遍不會分配多餘資源在從事生產、研發相關之外的其他活動,因此也較少有從事企業社會責任的動機。然而有鑒於現今全球專業分工的普遍落實,品牌商將價值活動外包給供應商,專注於其核心能力,在此前提之下,面對越來越受到重視的社會責任議題,品牌商往往會要求供應商承擔部分社會責任,以避免與供應商交易可能所產生的風險,或是要搭配品牌商本身的社會責任政策與行銷活動等。而供應商面對品牌商出現這樣的需求,以及自身有限的資源,要從事哪些社會責任,要做到什麼程度變成是一個策略性的議題。
    本研究以2015台北國際自行車展參展之廠商為研究對象,與10家供應商進行半結構式的訪談,利用策略矩陣與社會責任金字塔,分類供應商策略選擇與所從事的社會責任活動,並將策略構面收斂至,產品複雜度、產品客製化程度、客戶來源地區、供應商設廠位置與垂直整合程度之取決,五個因素,進一步探討收斂後構面與社會責任的關聯性與社會責任對供應商帶來的影響。結果發現策略構面與供應商從事社會責任類型關聯性高且對供應商未來策略的制定有其影響。

    The purpose of this study is to explore the strategy of corporate social responsibility of suppliers and explain why suppliers engage in responsible activity. When a corporation engaged in responsible activities or investment, corporation can expect some benefit through the enhancement of brand image. As far as OEM corporations and suppliers usually have lower social attention and limited resources, usually have less motivation to spend extra effort on the activities beyond producing and researching activity. But because of the prevalence of global sourcing and the raising attention of social responsibility, Buyers tend to outsource some activity outside the firm and ask their suppliers to undertake some of the social responsibilities to avoid potential risk. As a supplier, in the condition of requirement changing and limited resources, What and how to deal with responsible activities becomes a strategic issue.
    This study use semi-structural interview and chose 10 firms in bicycle industry as material. Use strategy matrix and social responsibility pyramid to categorize firms strategy decision and their social responsible activity. And converge strategic dimension to five factors, product complexity, degree of customer-made products, the customer source region, the supplier’s factory location and the degree of vertical integration. Then further explore convergent factors and social responsibility’s relevancy and the impact brings to suppliers. It was found that the strategy decision and the type of social responsibility suppliers engaged in is relevance and has impact on the future development of supplier’s strategy.

    目錄 第壹章 緒論 1 第一節 研究背景 1 第二節 研究問題 2 第三節 研究對象 4 第二章 文獻探討 5 第一節 企業社會責任 5 一、社會責任為企業帶來的效益 5 二、企業社會責任的利害關係人觀點 6 三、產業鏈上游的企業社會責任 6 第二節 交易成本與不確定性 7 一、關係專屬投資 8 第三節 外溢效果 8 一、品牌擁護 9 二、能力提升 9 第四節 小結 9 第參章 研究方法 11 第一節 個案來源 11 第二節 資料搜集與分析方式 13 第三節 研究工具 16 一、策略矩陣分析法 16 二、社會責任金字塔 18 三、關係專屬投資 20 第四節 研究流程 21 第一部分:自行車產業零件供應商從事社會責任範疇之探索 23 第二部分:供應商不同策略選擇對從事社會責任的影響 24 第三部分:供應商垂直整合程度對從事社會責任的影響 25 第五節 個案介紹 26 ㄧ、LI碳纖複合式材料車架製造商 26 二、LT碳纖複合式材料車架製造商 30 三、VO自行車大盤、主軸代工廠商 31 四、KI精密加工有限公司 34 五、DO機械股份有限公司 36 六、K牌鏈條製造商 38 七、自行車成車廠CA 42 八、自行車品牌商BA 43 第肆章 研究發現 44 第一節 供應商的社會責任觀點 44 第二節 供應商策略之影響 45 一、產品線的特色 45 二、目標市場的區隔與選擇 47 三、垂直整合程度之取決 48 四、地理涵蓋範圍之取決 50 第三節 總結 51 研究發現一: 52 研究發現二: 52 研究發現三: 53 研究發現四: 54 第四節 路徑相依 54 研究發現五: 55 第伍章 結論 57 第一節 研究結果 57 第二節 貢獻與限制 66 第三節 管理意涵 70 第四節 討論 71 參考文獻 75

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