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研究生: 康 娜 蝶
KABORE NADEGE
論文名稱: Managerial Competencies in the Cosmetic Industry
Managerial Competencies in the Cosmetic Industry
指導教授: 蔡錫濤
Tsai, Shir-Tau
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2012
畢業學年度: 100
語文別: 英文
論文頁數: 70
中文關鍵詞: Competencycosmetic industrygerial competency developmentmanagerial competency modeling
英文關鍵詞: Competency, cosmetic industry, managerial competency development, managerial competency modeling
論文種類: 學術論文
相關次數: 點閱:299下載:0
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  • The cosmetic industry as many other industries, is characterized by high competition triggered by the globalization phenomenon and the liberalization of markets. Organizations now more than ever have to capitalize on their people to innovate their products and services in order to respond to the consumers ever changing demands. One of the most prominent and influential group of employees in every organization is the management group. Managers have the responsibility to effectively plan, organize, lead and control the multiple activities undertaken in the organization. Therefore it is important for managers to know and understand the roles and tasks they have to perform in an organization. It is equally essential for managers to understand that certain competencies are required of them for superior performance on the job. A better understanding on managerial competencies can provide a basis for better competencies development programs to develop high performing managers.
    The purpose of this research is to understand the managerial roles, tasks and competencies in the cosmetic industry in order to provide competencies development strategies. This research used a qualitative research method to deeply investigate the managerial competencies in the cosmetic industry. Managerial roles and tasks as well as managerial competencies were found. In addition, managers who were interviewed provided ways of developing those competencies as well as advice to future managers. The researcher believed to have made a valuable contribution to the literature on managerial competency and to the cosmetic industry.

    The cosmetic industry as many other industries, is characterized by high competition triggered by the globalization phenomenon and the liberalization of markets. Organizations now more than ever have to capitalize on their people to innovate their products and services in order to respond to the consumers ever changing demands. One of the most prominent and influential group of employees in every organization is the management group. Managers have the responsibility to effectively plan, organize, lead and control the multiple activities undertaken in the organization. Therefore it is important for managers to know and understand the roles and tasks they have to perform in an organization. It is equally essential for managers to understand that certain competencies are required of them for superior performance on the job. A better understanding on managerial competencies can provide a basis for better competencies development programs to develop high performing managers.
    The purpose of this research is to understand the managerial roles, tasks and competencies in the cosmetic industry in order to provide competencies development strategies. This research used a qualitative research method to deeply investigate the managerial competencies in the cosmetic industry. Managerial roles and tasks as well as managerial competencies were found. In addition, managers who were interviewed provided ways of developing those competencies as well as advice to future managers. The researcher believed to have made a valuable contribution to the literature on managerial competency and to the cosmetic industry.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Research Purposes 3 Research Questions 3 Significance of the Study 4 Delimitations and Limitations 5 Definitions of Terms 6 CHAPTER II LITERATURE REVIEW 7 Competency Definition 7 Managerial Competencies 11 Competency Modeling 14 Managerial Competency Model 17 Managerial Competencies Development 22 The Cosmetic Industry 23 Summary of Literature Review 27 CHAPTER III METHODOLOGY 29 Research Framework 29 Research Method 30 Research Instrument 31 Research Participants 33 Data Collection and Analysis 34 Research Procedure 36 Reliability and Validity of the Study 38 CHAPTER IV FINDINGS AND DISCUSSIONS 41 Introduction to Companies and Interviewees 41 Findings 43 Discussions 54 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 57 Conclusions 57 Recommendations 59 REFERENCES 61 APPENDIX A INTERVIEW QUESTIONNAIRE 63 APPENDIX B THE CODING RESULT TABLE 65

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