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研究生: 陳祐進
Chen, Yu-Chin
論文名稱: 探討動態能力對數位創新之影響—以數位轉型焦慮為中介
Exploring the Impact of Dynamic Capability on Digital Innovation: Digital Transformation Anxiety as a Mediator
指導教授: 張敬珣
Chang, Ching-Hsun
口試委員: 張珈進
CHANG, CHIA-CHIN
楊立人
Yang, Li-Ren
張敬珣
Chang, Ching-Hsun
口試日期: 2022/06/24
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 80
中文關鍵詞: 動態能力數位轉型焦慮數位創新
英文關鍵詞: Dynamic Capability, Digital Transformation Anxiety, Digital Innovation
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201198
論文種類: 學術論文
相關次數: 點閱:105下載:4
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  • 本研究將動態能力作為前置變項,數位創新作為結果變項,並以數位轉型焦慮作為中介變項。以組織層級的角度,試圖探討動態能力、數位轉型焦慮與數位創新的關聯性。
    本研究針對臺灣金融相關產業中「正在執行數位轉型」或「未來將導入數位轉型」之企業做為研究對象,以電子問卷進行發放,回收之有效樣本共70份,樣本之產業類別以金融與保險業居多,並使用IBM SPSS Statistics 23與Smart PLS 3統計軟體進行資料分析。本研究之結果顯示:動態能力對數位創新具有顯著正向影響,但其他假設均不成立。此外,大企業之動態能力及數位創新程度皆高於中小企業;已有導入數位轉型之企業之動態能力與數位創新程度高於尚未導入數位轉型之企業;已有導入數位轉型之企業之數位轉型焦慮程度低於尚未導入數位轉型之企業。由此可知,焦慮並不會影響組織的動態能力和數位創新,因此管理者在數位轉型時代下更應注重組織的動態能力,當公司擁有學習和整合新技術的動態能力時,數位創新績效就能被提升。

    This study tried to explore the positive effect of dynamic capabilities on digital innovation, via the mediating role of digital transformation anxiety.
    This research adopted questionnaire survey method to focus on companies within financial and insurance industries in Taiwan that "have continued to use digital transformation" or "will use digital transformation in the future." In total, 70 valid questionnaires were collected from financial and insurance companies. This study utilized IBM SPSS Statistics 23 and Smart PLS 3 to verify hypotheses. Results showed that dynamic capability has a significant positive effect on digital innovation, while other hypotheses are not supported. In addition, dynamic capability and digital innovation of large enterprises are higher than those small and medium-sized enterprises; enterprises that have used digital transformation have higher dynamic capability and digital innovation than those that have not used digital transformation; enterprises that have used digital transformation have lower digital transformation anxiety than those that have not used digital transformation. Therefore, anxiety will not affect the organization's dynamic capability and digital innovation, so managers should pay more attention to the organization's dynamic capability in the era of digital transformation. When companies have dynamic capabilities to learn and integrate new technologies, the performance of digital innovation can be increased.

    第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 4 第三節 名詞解釋 5 第二章 文獻探討 7 第一節 動態能力 7 第二節 數位轉型焦慮 10 第三節 數位創新 15 第四節 各變項間之關聯性 18 第三章 研究設計與實施 23 第一節 研究架構 23 第二節 研究假設 24 第三節 研究對象 24 第四節 研究方法 25 第五節 研究工具 25 第六節 資料處理與分析 30 第七節 研究程序 32 第四章 研究結果 35 第一節 敘述性統計分析 35 第二節 項目分析 39 第三節 測量模式分析 51 第四節 結構模式分析 53 第五節 差異分析 58 第五章 結論與建議 61 第一節 研究結論 61 第二節 管理意涵 64 第三節 學術貢獻 66 第四節 研究限制與建議 67 參考文獻 71 一、中文部份 71 二、外文部份 73 附錄 77 附錄 研究問卷 77

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