研究生: |
陳瑀謙 Chen, Yu-Chien |
---|---|
論文名稱: |
Facebook粉絲專頁互動型態對人類品牌行銷的影響 Human Brands on Facebook: Impact of Interactivity Types on Celebrities’ Fan Pages |
指導教授: |
王仕茹
Wang, Shih-Ju |
學位類別: |
碩士 Master |
系所名稱: |
管理研究所 Graduate Institute of Management |
論文出版年: | 2018 |
畢業學年度: | 106 |
語文別: | 中文 |
論文頁數: | 50 |
中文關鍵詞: | 人類品牌 、Facebook名人粉絲專頁 、真實自我一致性 、理想自我一致性 、感知互動性 、品牌真實性 、正向口碑 |
DOI URL: | http://doi.org/10.6345/THE.NTNU.GIM.018.2018.F08 |
論文種類: | 學術論文 |
相關次數: | 點閱:199 下載:33 |
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行銷領域在近年來使用人類品牌 (human brands)的頻率大幅上升,隨著社群網站如Facebook、Twitter的興盛,許多名人使用粉絲專頁與粉絲從事直接互動,並在臉書上揭露更多的個人訊息(例如家庭生活、事業、 業務配置文、對公眾議題想法等),這些訊息會如何影響人們對名人的態度,是人類品牌行銷上的重要議題。首先,名人在Facebook粉絲專頁的形象與粉絲知覺到的真實自我和理想自我一致性,是否能增進人們所感受到的品牌真實性,進而影響粉絲願意從事正向的口碑宣傳?第二,Facebook提供了名人與粉絲直接互動的機會。本研究也將粉絲的感知互動性進行分類作為本研究的調節效果,進一步討論其如何影響真實自我和理想自我一致性的效果。本研究可以為名人的社群網路行銷提供管理上的影響和建議。
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