研究生: |
尤衍翔 |
---|---|
論文名稱: |
個人與群體於卡片分類結果差異性之研究 A Study on Differences of Card Sorting between Individual and Group |
指導教授: |
謝建成
Shieh, Jiann-Cherng |
學位類別: |
碩士 Master |
系所名稱: |
圖書資訊學研究所 Graduate Institute of Library and Information Studies |
論文出版年: | 2013 |
畢業學年度: | 101 |
語文別: | 中文 |
論文頁數: | 71 |
中文關鍵詞: | 卡片分類法 、個人卡片分類 、群體卡片分類 、小組卡片分類 、尋獲度 |
英文關鍵詞: | card sorting method, individual card sorting, group card sorting, group card sorting, Findability |
論文種類: | 學術論文 |
相關次數: | 點閱:206 下載:13 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
網路服務無遠弗屆,更遑論近年興起的雲端平台,提供了各種便利的雲端服務。因此,透過網際網路來搜尋資訊,已成為現代人不可或缺的行為之一,除了搜尋引擎的快速尋查之外,有些網站提供了邏輯性的架構幫助使用者找到資訊;但缺乏組織性的網站架構會讓使用者受挫而離開網站。值此電子化時代,網頁成了遠端使用者與圖書館溝通的最佳橋樑,如何讓使用者能快速、便捷地從網站中取用所需資訊,使網站資訊發揮其應有的價值與效益,是網站設計者必須研探的重要課題。
本研究是以大學圖書館網站使用者為中心,透過個人探索與群體討論兩種方式來進行卡片分類,並記錄兩者卡片分類方式結果中的分類數量、層級歸類、遭遇問題,分析出可幫助使用者有效具快速取用所需資訊的資訊架構模式,藉以尋得圖書館網站對使用者來說,符合期待的資訊架構為何,並作為圖書館網站管理與改版時之參考。
雖然大部份網站的分類架構近似,但對使用者而言,並非一體適用。本研究將比較以個人與群體兩種形式進行的卡片分類活動之差異,經由受試者單獨思考與群體討論兩種分類試驗活動,並以任務導向尋獲度測試及變異數分析後,瞭解何者能較體現使用者對網站的邏輯思考與尋獲度。
Network services far and wide. Not to mention the rise in recent years, the cloud platform offers a variety of convenient cloud service. Therefore, through the Internet to search for information has become an integral part of modern behavior. In addition to search engine fast lookups, some websites provide a logical framework to help users find information. However, lack of organization the site architecture will allow users frustrated and leave the site. On the occasion of electronic era, the Web has become the best bridge for remote users to communicate with the library. How to allow users access the required information from the site quickly and easily. So how to play its proper value effective of website information. Web designers must research to explore the important topic.
This study is based on user - centered card sorting of the University Library website. Records the card number of classification, classified level and encounter problems in the classification results that through individual exploration and group discussion in two ways analysis. To help users access the information architecture mode quickly and effectively. Find a way of information architecture in line with user expectations. As the reference of manage and revision in library website.
Although the most site of classification framework approximated. But the user is not one size fit all. The study will compare two forms of individual and group differences of card sorting activities, through the subjects individually thinking and group discussion in two classification test activities, and found the degree of task-oriented test and variance analysis. To understand the user’s logical thinking reflects on the site and found the degree.
一、 中文文獻
魏澤群(2005)。使用者最大:從優使性(Usability)出發的網站設計原則。臺北市:網奕資訊科技。
魏澤群(2007)。優使性2.0:網站經驗與使用者研究。臺北市:網奕資訊科技。
丁依玲(2007)。以卡片分類法分析大學圖書館網站架構-以國立臺灣師範大學圖書館網站為例。未出版之碩士論文,國立臺灣師範大學圖書資訊學研究所,臺北市。
楊慧婷(2009)。知識結構網絡表徵分析大學圖書館網站架構。未出版之碩士論文,國立臺灣師範大學圖書資訊學研究所,臺北市。
吳怡青(2010)。以修正型德菲式卡片分類法探討大學圖書館網站尋獲度之研究。未出版之碩士論文,國立臺灣師範大學圖書資訊學研究所,臺北市。
許嫚婷(2000)。一個新課題:圖書館網站之設計。國立臺灣師範大學圖書館通訊,53期,頁2-7。
林黃瑋(2011)。網站深度與廣度對使用性影響之研究。未出版之碩士論文,國立臺灣師範大學圖書資訊學研究所,臺北市。
林清山(1992)。心理與教育統計學。臺北市:臺灣東華。
蔡維君(2006)。大學圖書館網站好用性評估:以臺灣大學圖書館網站為例。未出版之碩士論文,國立臺灣大學圖書資訊學研究所,臺北市。
謝建成、劉至逢(2008)。大學圖書館使用性評估之探討。第十九屆國際資訊管理學術研討會,國立暨南國際大學,南投縣。
藍素華(2001)。大學圖書館網站資訊架構使用性之研究:以國立臺灣大學圖書館網站為例。未出版碩士論文,國立臺灣大學圖書資訊學研究所,臺北市。
JunChen(2007)。利用卡片分类进行信息架构。民101年5月25日,取自:http://ucdchina.com/blog/?p=90。
二、 英文文獻
Donna Spencer(2009).Card Sorting: Designing Usable Categories.New York:Louis Rosenfeld.
Janice (Ginny) Redish(2009). How Card Sorting Changed a Web Site Team's.User Experience Re-Mastered: Your Guide to Getting the Right Design,97-104.
Katherine Deibel, Richard Anderson and Ruth Anderson(2005).Using edit distance to analyze card sorts. Expert Systems,22(3),129-138.
Timothy Fossum and Susan Haller(2005).Measuring card sort orthogonality.Expert Systems,22(3),139-146.
Ahlstrom, V. & Allendoerfer, K. (2004). Information organization for a portal usinga card-sorting technique. Retrieved May 24, 2012, from http://hf.tc.faa.gov/technotes/dot-faa-ct-tn04-31.pdf
Boulton, M. (2007). Card sorting. Retrieved May 23, 2012, from http://v3.markboulton.co.uk/articles/detail/card_sorting_part_1/
Brophy, P. & Craven, J. (2007). Web accessibility. Library Trends, 55(4), 950-973.
Campbell, N. (2001). Usability assessment of library-related web sites methods and case study. Chicago: LITA.
Capra, M. G. (2005). Factor analysis of card sort data: an alternative to hierarchical cluster analysis. Paper presented at the Proceedings of the Human Factors and Ergonomics Society 49th Annual Meeting, Orlando, Florida, USA.
Courage, C. & Baxter, K. (2004). Understanding your users: A practical guide to user requirements methods, tools, and techniques. San Fransisco, CA: Morgan Kaufmann.
Coxon, A. P. M. (1999). Sorting data: collection and analysis. Thousand Oaks: Sage.
Deaton, M. (2002). Sorting techniques for user-centered information design.Retrieved May 20, 2012, from http://www.mmdeaton.com/
Falks, A. & Hyland, N. (2000). Gaining user Insight: A case study illustrating the card
sort technique. College & Research Libraries, 61(4), 349-357.
Fincher, S. & Tenenberg, J. (2005). Making sense of card sorting data. Expert Systems,22(3), 89-93.
Fox, R. (2008). Weaving the digital library web. OCLC Systems & Services, 24(1),8-17.
Fuccella, J. (1997). Using user centered design methods to create and design usableweb sites. ACM 15th International Conference on Systems Documentation,69-77.
Fuccella, J. & Pizzolato, J. (1998). Creating Web Site Designs Based on User Expectations and Feedback. Retrieved May 25, 2012, from http://internettg.org/newsletter/june98/web_design.html
George A. Miller. (1956). The Magical Number Seven, Plus or Minus Two: Some Limits on Our Capacity for Processing Information. Psychological Review,101(2),343-352.
Hahsler, M. & Simon, B. (2001). User-centered navigation re-design for web-based information systems. Retrieved May 21, 2012, from http://www.wu-wien.ac.at/usr/wi/bsimon/publikationen/navigation_re-design_amcis.pdf
Hawley, M. (2008). Extending card-sorting techniques to inform the design of website hierarchies. Retrieved May 24, 2012, from http://www.uxmatters.com/MT/archives/000332.php
Hinkle, V. (2008). Card-sorting: What you need to know about analyzing and interpreting card sorting results. Retrieved May 25, 2012, from http://www.surl.org/usabilitynews/102/cardsort.asp
Hudson, W. (2005). Playing your cards right: getting the most from card sorting for navigation design. Interactions, 12, 56-58.
Joe Lamantia.(2003). Analyzing Card Sort Results with a Spreadsheet Template.Retrieved May 10,2012, from http://boxesandarrows.com/analyzing-card-sort-results-with-a-spreadsheet-template/
Kaufman, J. (2006). Card sorting: An inexpensive and practical usability technique. Retrieved May 14, 2012, from http://www.stc.org/intercom/PDFs/2006/200611_17-19.pdf
Lamantia, J. (2003). Analyzing card sort results with a spreadsheet template.Retrieved May 13, 2012, from http://www.boxesandarrows.com/view/analyzing_card_sort_results_with_a_spreadsheet_template
Maurer, D. (2007). Card sort analysis spreadsheet. Retrieved May 24, 2012, from http://www.rosenfeldmedia.com/books/downloads/cardsorting/cardsort_analysis.pdf
Maurer, D. & Warfel, T. (2004). Card sorting: a definitive guide. Retrieved May 20, 2012, from http://www.boxesandarrows.com/view/card_sorting_a_definitive_guide
Morville, P. (2005). Ambient findability: Libraries at the crossroads of ubiquitous computing and the internet. Online, 29(6), 16-21.
Morville, P. & Rosenfeld, L. (2006). Information Architecture for the World Wide Web (3 ed.). Sebastopol, CA: O'Reilly Media.
Nielsen, J. (2000). Why you only need to test with 5 users. Retrieved May 14, 2012, from http://www.useit.com/alertbox/20000319.html
Nielsen, J. (2004). Card sorting: how many users to test. Retrieved May 8, 2012, from http://www.useit.com/alertbox/20040719.html
Nielsen, J. & Sano, D. (1994). 1994 design of SunWeb - Sun Microsystems' intranet.Retrieved May 8, 2012, from http://www.useit.com/papers/sunweb/
Paul, C. L. (2007). A Practitioner's Guide to the Modified-Delphi Card Sort.Retrieved May 14, 2012, from http://www.obso1337.org/hci/delphi/Paul_UPA2008_preprint.pdf
Paul, C. L. (2008). A Modified Delphi Approach to a New Card Sorting Methodology.Retrieved May 14, 2012, from http://usabilityprofessionals.org/upa_publications/jus/2008november/JUS_Paul_Nov2008.pdf
Robertson, J. (2001). Information design using card sorting. Retrieved May 14, 2012, from http://www.steptwo.com.au/papers/cardsorting/index.html
Rosenfeld (2004). Information architecture heuristics. Retrieved May 14, 2012,from http://www.louisrosenfeld.com/home/bloug_archive/2004/08/information_architecture_heuri.html
Spencer, D. (2007). Card sort analysis spreadsheet. Retrieved May 14, 2012,from http://www.rosenfeldmedia.com/books/cardsorting/blog/card_sort_analysis_spreadsheet/
Spencer, D. & Warfel, T. (2004). Card sorting: a definitive guide. Retrieved May 14, 2012, from http://www.boxesandarrows.com/view/card_sorting_a_definitive_guide
Tullis, T. & Wood, L. (2004). How many users are enough for a card-sorting study? .Retrieved May 8, 2012, from http://home.comcast.net/~tomtullis/
Zimmerman, D. E. & Akerelrea, C. (2002). A group card sorting methodology for developing informational web sites. Retrieved May 25, 2012, from http://ieeexplore.ieee.org/stamp/stamp.jsp?arnumber=01049127