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研究生: 林怡辰
Lin, Yi-Chen
論文名稱: Retention Strategy for Foreign English Teachers:A Case Study of Risata e Ricordi Education
Retention Strategy for Foreign English Teachers:A Case Study of Risata e Ricordi Education
指導教授: 盧承杰
Lu, Cheng-Chieh
口試委員: 盧承杰
Lu, Cheng-Chieh
賴志樫
Lai, Chih-Chien
李栢浡
Lee, Pai-Po
口試日期: 2024/07/01
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 59
英文關鍵詞: Employee value proposition (EVP), international workers, retention strategy, turnover rate
研究方法: 調查研究深度訪談法
DOI URL: http://doi.org/10.6345/NTNU202401762
論文種類: 代替論文:專業實務報告(專業實務類)
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  • In Taiwan, turnover rate in tutorial industry is high, especially of foreign teachers. Therefore, how to retain these foreign teachers becomes an important task for Taiwan cram school practitioners. Therefore, the purpose of this study is to investigate an English teaching cram school in Taiwan, namely Risata e Ricordi Education, to see its employee value proposition (EVP) and (how) this cram school retains its foreign teachers. Based on the purpose of the study, a qualitative research method is employed to investigate the possible reasons of international workers' retention in Risata e Ricordi Education. Specifically, this study aims to explore the workers' perspectives on the EVP provided by Risata e Ricordi, their adaptation to company policies, factors that influenced their decision to stay with the company compared to their previous employers, and other factors influencing their choice to work for Risata e Ricordi. Participants are 3 foreign teachers of Risata e Ricordi Education and in-depth interview was employed to collect the data. Through content analysis, findings of this study provide several insightful implications for Taiwan cram school practitioners regarding how to retain foreign teachers and reduce their turnover intentions.

    ABSTRACT I TABLE OF CONTENTS III LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 3 Purpose of Study 3 Research Questions 4 Significance of the Study 4 Definition of Key Terms 5 CHAPTER II LITERATURE REVIEW 7 Employee Value Proposition (EVP) 7 The Importance of EVP 8 Theory 10 CHAPTER III METHODOLOGY 15 Research Approach 15 Sampling Criteria and Research Participants 16 Research Procedure 17 Research Instruments and Data Collection 21 Researcher’s Personnel Observations 22 Data Analysis 23 Research Quality 24 CHAPTER IV FINDINGS AND DISCUSSIONS 28 Differences of EVP between Risata e Ricordi and Other Schools 28 Strengths and Weaknesses of Risata e Ricordi Education’s EVP 31 Adjustments for Risata e Ricordi Education’s EVP 34 Strategies to Increase Retention Rate of International Workers 38 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 42 Conclusions 42 Implications 46 Limitations 47 Suggestions for Future Studies 48 REFERENCES 50 APPENDIX A: INTERVIEW QUESTIONS 56

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