研究生: |
吳依玲 Wu, Yi-Ling |
---|---|
論文名稱: |
大學生資訊尋求行為之研究-以明新科技大學為例 A Study of the Information-seeking behavior of College Students Taking Minghsin University of Science and Technology as an example |
指導教授: | 柯皓仁 |
學位類別: |
碩士 Master |
系所名稱: |
圖書資訊學研究所 Graduate Institute of Library and Information Studies |
論文出版年: | 2019 |
畢業學年度: | 107 |
語文別: | 中文 |
論文頁數: | 112 |
中文關鍵詞: | 數位原民 、資訊需求 、資訊尋求行為 |
英文關鍵詞: | Digital Native, Information Needs, Information Seeking Behavior |
DOI URL: | http://doi.org/10.6345/THE.NTNU.GLIS.010.2019.A01 |
論文種類: | 學術論文 |
相關次數: | 點閱:289 下載:0 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究旨在瞭解數位原民時代大學生的資訊尋求行為,故以明新科技大學日間部學生為對象,瞭解工學院、管理學院、服務產業學院、人文社會學院的資訊需求及資訊尋求行為。
本研究採用問卷調查法,自2018年12月27~30日,以及2019年1月2日、3日間,發放電子問卷,總共回收629份有效問卷。本研究依據問題結果進行分析,提出下列結論:(一) 數位原民特性在性別、個人擁有電腦狀況、是否有網路、不同學院、父母教育程度、每天使用網路時間等方面均無顯著差異,由此可推論Prensky (2001)的描述,數位原民在充滿科技的世代中成長,由於從小就開始接受科技的變化,故在各個因素上並不會有太大的差異,也不會因為不同學院背景而不同。(二)數位原民特性在接觸網路時間的長短,產生顯著差異,研究的對象是大學生,年齡在18~24歲左右,這些大學生接觸網路的時間依數據結果顯示,大約是在「5年以上,未滿10年」、「10年以上,未滿15年」,這二個時間的區間,由此得知,現今的數位原民大學生,早在國小階段就開始接觸網路。(三)明新科技大學日間部的學生,資訊需求類型在工作構面,主要以「課業、報告、考試」為主;教育構面,主要以「獲得各項技能與知識」為主;日常活動構面,主要以「休閒娛樂」;休閒活動構面,主要以「創意活動」為主。(四) 明新科技大學日間部的學生,在資料搜尋實體管道方面以「同儕、朋友」為最高;在資料搜尋虛擬管道方面以,「社群網路」為最高;在查詢資料使用重視的因素前三項統計結果,較重視資料的完整性;在資料搜尋過程中遇到困難的解決方式的統計結果,會選擇以同儕、朋友的方式為主,來解決資料搜集的困難。(五) 數位原民特性、資訊搜尋管道、查詢資料使用重視的因素、資料搜尋過程中遇到困難的解決方式之間部份具有顯著影響關係。
本研究結果指出,數位原民雖然從小就在數位化的科技中成長,因此無論在行為、習慣、想法、態度都與上一個世代有不同的特性,其資訊需求、查詢資料使用重視的因素、資料搜尋過程中遇到困難的解決方式,部份與過去的研究有所差異。
根據研究結果,針對技專院校圖書館提出建議如下:(一) 技專院校大學生的資訊需求主要以課業為主,依序為實務技能及生涯規劃,故圖書館應多採購各個領域的專業知識教科書,並針對大三及大四的同學,辦理企業講座,並請畢業的學長姐回母校座談,讓學生們能及早瞭解自己的技能興趣及生涯發展。(二)技專院校較重視培養實務技能及證照考試的訓練,圖書館可增設數位學習或是證照考試練習題庫的平台,增加學習的便利性。(三) 圖書館可以使用數位科技在網路的虛擬空間中,讓大學生透過圖像、影音等視覺特效,舉辦線上藝文活動、展覽、或數位資源學習的課程,增設多媒體互動式裝置平台、VR虛擬實境。(四)數位原民的大學生,對於創意活動有較高需求,故圖書館可以使用網路平台舉辦活動,例如:組裝電腦比賽等創意活動。(五) 數位原民的大學生,在資訊尋求行為上,較偏好同儕及社群網路,故圖書館可以善用社群網路的力量,推廣館內活動。
The purpose of this study is to understand the information seeking behavior of students of universities of science and technology which are digital natives. This study uses the students of the daytime departments of Mingxin University of Sci-ence and Technology as the research participants to learn about the information needs and information seeking behaviors of different colleges such as engineering colleges, management colleges, service industry colleges, and humanities and so-cial colleges.
The research method of this study was questionnaire survey and ques-tionnaires were distributed electronicly from December 27 to 30, 2018, and Janu-ary 2 and 3, 2019, and finally collected 629 valid questionnaires. After analyzing responses, the folloing conclusions were obtained:
(1)There are no significant differences in the characteristics of the digital na-tives in terms of gender, personal computer status, availability of networks, different colleges, parental education, and daily use of the Internet.The main reason is that digital natives are growing up in a technologically-rich environment. Since they have been accepting technological changes since childhood, there will be no major differences in related factors, and natu-rally they will not be different because of different college backgrounds. This result is consistent with the description of Prensky (2001)
(2)The characteristics of digital natives are significantly different while their years of using the Intereet are considered. According to the data, the years of use of college students are primarily about two periods, which are "5 years or more, less than 10 years" and " 10 years or more, less than 15 years". From this result, it can be seen that today's digital college students have been ex-posed to the Internet as early as when they were primary school students.
(3)According to the results, the information needs of students of Mingxin University of Science and Technology are as follows: In terms of work, it is mainly based on "study, report and examination"; In terms of education, the main focus is on "acquiring skills and knowledge"; In terms of daily activities, it is mainly based on "leisure and entertainment"; In terms of leisure activities, "creative activities" are the mainstay.
(4)The students of Mingxin University of Science and Technology have the highest option for “peer and friends” in the physical search method; and for “community network” in the virtual way; In addition, they attach the most importance to the integrity of the data in seeking information.When they encounter difficulties in the information seeking process, they tend to solve it by asking their peers and friends.
(5)The characteristics of the digital natives, the information seeking channels, the factors that are used in the use of the inquiries, and the solutions to the difficulties encountered in the information seeking process have a signifi-cant impact on each other.
The results of the study pointed out that since the original people grew up in digital technology, they have different characteristics in behavior, habits, thoughts and attitudes from the previous generation.Therefore, there are differences between the information needs, the factors that are used in seeking information, and the dif-ficult solutions in the information seeking process.
Based on the research results, the recommendations are as follows:
(1)The information needs of college students in technical colleges are mainly based on coursework, which are practical skills and career planning. Therefore, librarians should purchase more professional textbooks in vari-ous fields, and should apply more corporate lectures for the seniors. In ad-dition, they also can ask the graduated students return to school to talk to let students know their skills interest and career development as early as possible.
(2)As the technical colleges pay more attention to the training of practical skills and license examinations, librarians can plan to add a platform for several study or license exam practice questions to increase the conven-ience of learning.
(3)Librarians can organize online arts and cultural activities, exhibitions, or digital resource learning courses by adding multimedia interactive device platforms and virtual reality VR platforms to enable university students to achieve learning objectives through visual effects such as images and au-diovisuals.
(4)Since the students of digital native have high demand for creative activi-ties, librarians can use the Internet platform to organize activities, for ex-ample: assembling creative activities such as computer games.
(5)Finally, because college students of digital native prefer peers and social networks in information seeking behavior, librarians can make good use of the power of the social network to promote the activities in the library.
中國圖書館學會(2000)。圖書館事業發展白皮書。臺北市:中國圖書館學會。
江昭青(2009)。資訊教育到底該教什麼。親子天下,8,196-203。
江雪齡(2013)。認識Y世代。師友月刊(548), 49-52.
Naomi L (2018年4月15日)。FB社群龍頭地位不保?臺灣網路社群趨勢全分析。檢自:https://www.marketersgo.com/marketing/2018/04/15/2017-social-media-analysis-report/
何秀娟(2004)。大學圖書館參考服務之評鑑。圖書與資訊學刊(48),91-96。
李惠萍(2003)。輔仁大學餐旅管理學系學生之資訊需求與資訊尋求行為(未出版之碩士論文)。輔仁大學,新北市。
李逸文(2001)。資訊尋求行為研究:以實踐大學設計學院學生為例(未出版之碩士論文)。淡江大學資訊與圖書館學系,新北市。
范道明(2007)大學生之資訊需求與資訊尋求行為研究-以台灣師範大學工業科技教育系為例(未出版之碩士論文)。國立臺灣師範大學,台北市。
翁怡華(2008)。實踐大學建築設計學系學生之資訊行為研究(未出版之碩士論文)。輔仁大學,新北市。
高熏芳(2009,10月)。數位原生:教學革新的啟示。論文發表於淡江大學主辦之「淡江大學98學年度教學與行政革新研討會」,新北市,淡江大學。
張卿卿、張郁敏、張寶芳、黃光玉、陶振超(2009)。大學生數位生活型態大調查。國立政治大學傳播學院頂尖大學「數位方圓計畫」贊助專案報告。新北市:國立政治大學傳播學院頂尖大學計畫「數位閱聽人次研究群」。
張凱茵(2017)。大學學生餐飲行動資訊需求與尋求行為分析(未出版之碩士論文)。輔仁大學,新北市。
許美惠(2007)。技專校院圖書館網站使用者資訊需求與使用研究-以大漢技術 學院為例。大學圖書館,11(2),125-142。
傅雅秀(1996)。資訊尋求的理論與實證研究。圖書與資訊學刊,20,13-28。
黃一庭(2013)。數位原生數位科技使用、數位學習特質與圖像思考之相關研究-以淡江大學學生為例(未出版之碩士論文)。淡江大學,新北市。
黃尹萱(2005)。N世代生活型態與國內旅遊消費行為之研究(未出版之碩士論文)。世新大學,台北市
黃盈慈(2014年5月30日)。縮減你我的距離(三):新科技國度下共存的數位移民與數位原住民。檢自https://scitechvista.nat.gov.tw/c/skNO.htm
黃雪玲(1996)。線上檢索晤談-從讀者的「資訊需求」談起。國立中央圖書館臺灣分館館刊,3(2),33-43。
黃慕萱(2001)。成人讀者之資訊尋求行為。台北市立圖書館館訊,19(2),9-19。
新頭殼newtalk(2018年2月1日)。全球40億人上網 台灣網民佔88%平均日上網469分。檢自:http://newtalk.tw/news/view/2018-02-01/112848
楊晨欣(2017年06月28日)。成立13年,Facebook用戶數正式突破20億!。檢自:https://www.bnext.com.tw/article/45104/facebook-maus-surpasses-2-billion
圖書館法(2015年2月4日)。
熊毅晰、侯如珊、伊芸、張漢宜、林士蕙(2002,8月)。行銷Next世代。e天 下網站。檢http://www.techvantage.com.tw/content/020/020001.as
維基百科(2018年12月10日)。Z世代。檢自:https://ppt.cc/ftDbnx
劉彥廷(2012)。大學生的網路使用行為與校園經驗及學習發展成果之相關研究 -以批踢踢實業坊使用者為例(未出版之碩士論文)。國立臺灣師範大學,台北市。
蔡秀琴(2007)。藝術領域學生資訊需求及資訊尋求行為之研究--以國立臺灣藝術大學為例(未出版之碩士論文)。國立臺灣師範大學,台北市。
賴寶棗(1999)。研究生資訊蒐尋行為:以淡江大學研究生為例(未出版之碩士論文)。淡江大學教育資料科學系,新北市。
顏逸昕(2009)。大學院校管理學院學生資訊需求與尋求行為之研究(未出版之碩士論文)。國立勤益科技大學,台中市。
羅美英(2003)。技專校院學生資訊尋求行為及圖書館利用之研究-以德霖技術學院為例(未出版之碩士論文)。臺北市立師範學院,台北市。
羅耀宗、黃貝玲、蔡宏明(譯)(2009)。Don Tapscott著。N世代衝撞:網路新人類正在改變你的世界。臺北:麥格羅.希爾。
Ajzen, I. & Fish bein, M. (2004). Questions raised by a reasoned action approach:Comment on Ogden (2003). Health Psychol, 23(4), 431-434.
Akçayır, M., Dündar, H., & Akçayır, G. (2016). What makes you a digital native? Is it enough to be born after 1980? Computers in Human Behavior, 60, 435-440.
Belkin, N. J. (1978). INFORMATION CONCEPTS FOR INFORMATION SCI-ENCE. Journal of Documentation, 34(1), 55-85.
Dervin, B. (1992). From the mind’s eye of the user: The Sense-Making qualitative-quantitative methodology. In J. D. Glazier & R. R. Powell (Eds.), Qualitative research in information management (pp. 61-84).
Kuhlthau,C.C (1991). Inside the Search Process:Information Seeking from the Us-er's Perspective.Journal of the American Society for Information Science, 42(5), 366-368.
Derr,R.L. (1983). A conceptual analysis of information need, wants, demands and uses. Information Processing & Management, 19(5), 273.
Dede C. (2004).Planning for neomillennial learning styles: Implications for in-vestments in technology and faculty.Retrieved May 14, 2010, from
http://www.educause.edu/Resources/EducatingtheNetGeneration/PlanningforNe omillennialLearni/6069
Ford,G. (1973), “Progress in Documentation: Research in User Behavior in Universi-ty Libraries, ” Journal of Documentation 29(March 1973): 87.
Guieford, J. P., Fundamental Statistics in Psychology and Education (4th ed.), New York: McGraw-Hill, 1965.
Jim,G. (2006).Reaching and Teaching the Digital Natives. Library Hi Tech News, 23(3), 12-13.doi:10.1108/07419050610668124
Tague, J., Walters, C., & Shepherd, M. (1976). The distribution of community in-formation: the role of the computer and computer‐based networks. Aslib Pro-ceedings, 28(9), 314-321. doi: 10.1108/eb050567
Krikelas, J. (1983). Information–Seeking Behavior: Patterns and Concepts. Drexel Li brary Quarterly, 19(7).
Krikelas, J. (1983). Information–Seeking Behavior: Patterns and Concepts. Drexel Li brary Quarterly, 19(2), 5-20.
Lai, K. W., & Hong, K. S. (2014). Technology use and learning characteristics of students in higher education: Do generational differences exist? British Journal of Educational Technology.
Maurice Line(1974). Draft Definitions, Aslib Proceedings 26, p.87.
Naughton, J. (2006). It’s the ‘digital natives’versus the ‘immigrants’as kids go to work.
Retrieved October 14, 2009, from
http://www.guardian.co.uk/business/2006/oct/01/newmedia.media
Oblinger, D.G.and Oblinger, J.L. (Eds) (2005), Educating the Net Generation, Edu cause, pp. 5.7‐5.8, available at: www.educause.edu/educatingthenetgen
Prensky, M. (2001). Digital Natives, Digital Immigrants Part 1. On the Horizon, 9(5), 1-6.
Palfrey, J., & Gasser, U. (2008). Born digital: Understanding the first generation of
digital natives. New York: Basic Books.
Pertti Vakkari, Svanhild Aabø, Ragnar Audunson, Frank Huysmans, Nahyun Kwon, Marjolein Oomes, Sei-Ching Joanna Sin, (2016) , "Patterns of perceived pub-lic library outcomes in five countries", Journal of Documentation, Vol. 72 Iss 2 pp.
Rainie, L. (2006) Digital “natives” invade the workplace. Pew Internet & American Life Project. Retreved April 14, 2007, from http://pewresearch.org/pubs/70/digital-natives-invade-the-work-place
R. Shragge. (2010). Students spend more time in leisure activities than studying. The California Aggie. [Online]. Available: http://www.theaggie.org/2010/02/18/students-spend-more-time-in-leis ure-activities-than-studying/
R. Junco and S. R. Cotton, “No A 4 U: The relationship between multitasking and aca demic performance,” Computer & Education, vol. 59, pp. 505-514, 2012.
Saul Herner and Mary Herner, "Information Needs and Uses in Science and Tech-nology, “Annual Review of information Science and Technology”, Vol. 2(1967): 3
Savolainen, R. (2008). Source preferences in the context of seeking problem-specific information. Information Processing & Management, 44(1), 274-293. doi:https://doi.org/10.1016/j.ipm.2007.02.008
Spink, A., & Cole, C., “Information and Poverty: Information-Seeking Channels Used by African American Low-Income Households”, Library & Information Science Research, 23(1), pp. 45-65, 2001.
T.D.Wilson, "On User Studies and Information Needs", Journal of the Documenta-tion, 27: 1(1981): 7.
Taylor, R.S. (1968). Question-negotiation and Information Seeking in Libraries.Col lege and Research Libraries, 29(3), 178-194.
WILSON, T. D. (1981). ON USER STUDIES AND INFORMATION NEEDS. Jour nal of Documentation, 37(1), 3-15. doi:doi:10.1108/eb026702
Teo, T. (2013). An initial development and validation of a Digital Natives Assess-ment Scale (DNAS). Computers & Education, 67, 51-57.
Voigt, M.J. (1959). The researcher and his sources of scientific information. Libri, 9,
177-193.
Vakkari, P., & Serola, S. (2012). Perceived outcomes of public libraries. Library and Information Science Research, 34(2012), 37-44.