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研究生: 李文軒
Lee, Man-Hin
論文名稱: The Relationship between Flexible Working Arrangements and Job Satisfaction during Post-COVID 19 in Greater China: Work-life Balance as the Mediator
The Relationship between Flexible Working Arrangements and Job Satisfaction during Post-COVID 19 in Greater China: Work-life Balance as the Mediator
指導教授: 賴志樫
Lai, Chih-Chien Steven
口試委員: 盧承杰
Lu, Cheng-Chieh Allan
李栢浡
Lee, Pai-Po
賴志樫
Lai, Chih-Chien Steven
口試日期: 2023/07/03
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 88
英文關鍵詞: flexible working arrangements, work-life balance, job satisfaction
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202301536
論文種類: 學術論文
相關次數: 點閱:101下載:3
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  • During the long period of the Coronavirus (COVID-19) pandemic, many international companies implemented many different kinds of policies to maintain organizational operations. This study aims to explore the flexible working arrangements that become one of the well-being policies to enhance employee job satisfaction to keep the talented employees in their organization, and the mediating role of work-life balance during the COVID-19 pandemic to discover whether employees should continue operating in the Greater China areas. As COVID-19 has not only affected our working model, but also some work-family conflicts causing psychological and mental health problems in the world. The past work from home or other new ways of working in the non-standard workplace was done really well in western countries, and many organizations have practical constants. By using quantitative research, we use questionnaires to send to target employees and collect data. This study gathered 282 valid respondent employees. The collected data was analyzed by SPSS and Mplus software. The results tested flexible working arrangements positively impact employee satisfaction. Satisfied employees consider how flexible work time and workplace are to be key variables to assist the organization’s profitability and productivity. Talented and experienced employees consider enjoying a work-life balance working environment when they’re planning their career pathway. According to the research results, we hoped that the importance of flexible working arrangements and the related significant factors assist the Strategic and human resources departments deploy policies.

    CHAPTER I INTRODUCTION 1 Background of the Study 1 Statements of the Problem 3 Significances of the Study 5 Purposes of the Study 6 Questions of the Study 6 Delimitations of the Study 7 Definition of the Key Terms 7 CHAPTER II LITERATURE REVIEW 11 Flexible Working Arrangements 11 Work-life Balance 14 Job Satisfaction 16 The Relationships among the Variables 18 CHAPTER III METHODOLOGY 23 Research Framework and Hypotheses 23 Research Procedures 24 Participants and Data Collection 28 Measurements 29 Data Analysis 32 Reliability and Validity 33 CHAPTER IV FINDINGS AND DISCUSSIONS 39 Descriptive Analysis 39 Correlations between Flexible Working Arrangments, Job Satisfaction and Work-life Balance 47 The Mediating Effect of Work-life Balance on the Relationship between Flexible Working Arrangments and Job Satisfaction 54 Summary of Hypothesis Test Results 58 CHAPTER V CONCLUSIONS AND SUGGESTIONS 61 Conclusions 61 Limitations 62 Implications 63 Suggestions for Future Research 64 REFERENCES 67 APPENDIX QUESTIONNAIRE 77

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