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研究生: Truong Hai My
Truong Hai My
論文名稱: The Influence of Psychological Safety on Employee Voice in Vietnam: Job Crafting as Mediator
The Influence of Psychological Safety on Employee Voice in Vietnam: Job Crafting as Mediator
指導教授: 盧承杰
Cheng-Chieh Allan Lu
口試委員: 盧承杰
Cheng-Chieh Allan Lu
李栢浡
Pai-Po Lee
賴志樫
Chih-Chien Steven Lai
口試日期: 2024/07/01
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 86
中文關鍵詞: Psychological safetyemployee voicejob craftingemployee promotive voiceemployee prohibitive voice
英文關鍵詞: Psychological safety, employee voice, job crafting, employee promotive voice, employee prohibitive voice
研究方法: Quantitative research
DOI URL: http://doi.org/10.6345/NTNU202401587
論文種類: 學術論文
相關次數: 點閱:108下載:0
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  • Vietnam's cultural values emphasize respect for authority and harmony within hierarchical structures. The study employed a quantitative research design, utilizing data collected from a diverse sample of employees across various industries in Vietnam. The research framework integrates psychological safety, job crafting, and employee voice, proposing that psychological safety positively influences employee voice directly and indirectly through job crafting. To test these hypotheses, a series of statistical analyses were conducted using SPSS and MPlus software, Confirmatory Factor Analysis (CFA), descriptive statistics, Pearson correlation and hierarchical regression analysis. Psychological safety was found to have a significant positive relationship with employee voice and job crafting, indicating that employees who perceive their work environment as psychologically safe are more likely to engage in voice and job crafting behaviors. Additionally, job crafting was positively related to employee voice, suggesting that employees who actively shape their job roles are more likely to express their ideas and concerns. Most importantly, the mediation analysis confirmed that job crafting partially mediates the relationship between psychological safety and employee voice, highlighting the role of job crafting as a mechanism through which psychological safety translates into increased employee voice. These findings have significant practical implications. Theoretically, the study extends the understanding of the antecedents of employee voice by integrating psychological safety and job crafting into the existing framework. Future research could build on these findings by exploring other potential mediators and moderators in different cultural and organizational settings.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 4 Purposes of the Study 5 Questions of the Study 5 Significance of the Study 6 Delimitations 7 Definition of Key Terms 7 CHAPTER II LITERATURE REVIEW 9 Employee Voice 9 Definition of Employee Voice 9 Psychological Safety 15 Psychological Safety and Employee Voice 18 Job Crafting 20 Psychological Safety and Job Crafting 22 Job Crafting and Employee Voice 23 Mediating role of job crafting 25 CHAPTER III RESEARCH METHOD 27 Research Framework 27 Research Hypotheses 28 Research Procedure 28 Research Sample and Data Collection 32 Measurement 33 Data Analysis 40 Reliability and Validity 41 CHAPTER IV RESULTS AND DISCUSSION 45 Descriptive Analysis 45 Pearson Correlation Analysis 46 Hierarchical Regression Analysis 48 Discussions 54 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 59 Conclusions 59 Practical Implications of the Study 60 Limitations and Recommendations 62 REFERENCES 63 APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 75 APPENDIX B: QUESTIONNAIRE (VIETNAMESE VERSION) 81

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