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研究生: 陳俊瑋
Chen, Chun-Wei
論文名稱: 影響企業員工跨域數位學習成效之研究
Research on the Effectiveness of Cross-boundary E-learning Effectiveness of Enterprise Employees
指導教授: 黃能堂
Huang, Neng-Tang
口試委員: 李大偉
Lee, Ta-Wei
黃良志
Huang, Liang-Chih
侯世光
Hou, Shih-Kuang
張文龍
Chang, Wen-Long
黃能堂
Huang, Neng-Tang
口試日期: 2023/01/07
學位類別: 博士
Doctor
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 200
中文關鍵詞: 數位學習資訊素養資訊科技涉入度科技使用行為意圖數位學習成效跨域資訊科技能力數位學習系統
英文關鍵詞: e-learning, information literacy, information technology involvement, behavior intention to use technology, e-learning effectiveness, cross-boundary IT competency e-learning system
研究方法: 調查研究結構方程模式
DOI URL: http://doi.org/10.6345/NTNU202300127
論文種類: 學術論文
相關次數: 點閱:240下載:53
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  • 全球在後疫情時代面臨數位經濟國際競爭與發展需求,跨域資訊科技能力數位學習系統現已成為台灣企業暨各國政府競相發展以培育跨域資訊科技能力相關人才的重要工具。因此,本研究旨在探究資訊素養、資訊科技涉入度、科技使用行為意圖這些影響因素間對於跨域資訊科技能力數位學習成效所具有的實質影響。
    本研究針對共同使用政府已建構跨域資訊科技能力數位學習課程平台之參與企業所屬員工進行立意取樣問卷調查,確認影響企業成員個體跨域資訊科技能力數位學習成效之影響因素,理論推導以建構出本研究「企業員工跨域資訊科技能力數位學習系統數位學習成效評估模型」,並且以結構方程模式分析程序實證與分析跨域資訊科技能力數位學習成效相關影響因素及其效果與路徑關係。
    本研究發現總結有五項結論:(一)已探究出資訊素養、資訊科技涉入度、科技使用行為意圖及其構面對於跨域資訊科技能力數位學習成效皆為重要影響因素和主要關鍵因素;(二)已建構出能有效評估企業員工數位學習成效之結構方程模式;(三)已實證分析與跨域資訊科技能力數位學習成效相關之影響因素及其效果且驗證各變項間所有路徑關係暨研究假設皆成立;(四)經由競爭模式分析成功已找出最佳評估模式。

    Taiwan’s enterprises and organizations recognize the talent cultivation of cross-boundary IT competency is a significant research issue. Due to the apace and leapfrog growth of information communication technology, these enterprises and organizations had implemented cross-boundary IT competencies e-learning system as a major e-learning platform and transfer tool of knowledge, skill and abilities to enhance their working employees’ competence and increase enterprise competitiveness.
    The research purpose was to identify these affecting factors that influenced the e-learning effectiveness of organizational members in the process of importing cross-boundary IT competencies e-learning system into Taiwan’s enterprises and organizations, and to assess and determine how the factors affect their e-learning effectiveness and all existing related influential effects, including direct, indirect and mediation effect.
    The research constructed and developed an evaluation model (structural equation modeling [SEM]) of e-learning effectiveness of cross-boundary IT competencies e-learning system for Taiwan’s enterprises and organizations, also implemented pre-test and formal questionnaire survey. Consecutive statistical data analysis and follow-up processes included and operated inside SPSS and SPSS Amos.
    This study used the purposive sampling questionnaire survey method to conduct follow-up sampling surveys on the employees of cooperative enterprises who have used the e-learning courses system platform of cross-boundary IT competency as the sampling population of this study, so as to facilitate the distribution and collection of questionnaires and subsequent data processing to complete confirmatory analysis and structural equation model analysis and other empirical analysis procedures. The test results of the fit measurement index of the measurement model in this study show that all the variable constructs are in line with reasonable values and have a reasonable fit, which shows that the fit of each construct in this study is within the range of good and reasonable model fit; in this study, the fit of the overall SEM model can also be judged as a reasonable range of model fit; this study followed the research results obtained from the SEM empirical analysis and implements the research hypothesis testing procedure.
    The path analysis of the SEM model of this study and all research hypotheses are valid, that is, information literacy has a significant positive impact on the effectiveness of digital learning across domains of information technology capabilities; information literacy has a significant positive impact on behavior intention to use technology; information literacy has a significant positive impact on the impact of behavior intention to use technology, information technology involvement can exert a significant positive moderating effect (that is, the interaction effect of the adjustment variable itself reaches a positive significance, so it shows that the information technology involvement degree is between information literacy and behavior intention to use technology It has a positive and significant moderating effect); behavior intention to use technology has a significant positive impact on the e-learning effectiveness of cross-boundary IT competency e-learning.

    第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 13 第三節 研究範疇、範圍與限制 15 第四節 研究重要性 20 第五節 重要名詞解釋 22 第二章 文獻探討 29 第一節 跨域資訊科技能力數位學習及相關理論基礎 29 第二節 資訊素養及相關理論基礎 35 第三節 資訊科技涉入度及相關理論基礎 44 第四節 整合型科技接受模式相關理論基礎 48 第五節 數位學習成效及相關理論基礎 56 第六節 跨域資訊科技能力數位學習系統數位學習成效影響因素 60 第三章 研究設計與實施 63 第一節 研究架構 63 第二節 研究變項 66 第三節 研究流程與步驟 69 第四節 研究對象與方法 74 第五節 研究工具與問卷發展 77 第六節 資料處理與分析 97 第四章 研究結果與討論 103 第一節 敘述性統計分析 103 第二節 相關分析 105 第三節 驗證性因素分析與信效度分析 108 第四節 結構方程模式分析 116 第五節 競爭模式分析 126 第六節 綜合討論 136 第五章 結論與建議 139 第一節 結論 139 第二節 建議 142 第三節 研究貢獻 147 參考文獻 151 ㄧ、中文部分 151 二、英文部分 156 附 錄 168 附錄ㄧ 專家名單 169 附錄二 專家內容效度審查問卷 170 附錄三 專家內容效度審查意見彙整 183 附錄四 預試問卷 191 附錄五 正式問卷 196

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