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研究生: 孫金清
Ton, Kim-Thanh
論文名稱: Inspiring Minds during the Change Process: The Effect of Mindfulness on Employees’ Affective Commitment to Change
Inspiring Minds during the Change Process: The Effect of Mindfulness on Employees’ Affective Commitment to Change
指導教授: 林怡君
Lin, Yi-Chun
口試委員: 林怡君
Lin, Yi-Chun
葉俶禎
Yeh, Chu-Chen
陳心懿
Chen, Shin-Yih
口試日期: 2022/07/14
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 107
英文關鍵詞: affective commitment to change, broaden-and-build theory, individual mindfulness, individual readiness for change, perceived servant leadership, work from home during the Covid-19 pandemic
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201237
論文種類: 學術論文
相關次數: 點閱:121下載:8
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  • In this modern world, change has been happening continuously due to the astonishingly rapid development of digital technology during the past 20 years. Due to the outbreak of the Covid-19 pandemic, most of people have to change from work in the office to work from home. Facing this sudden change, one of the challenges business owners and managagers meet is to improve employees readiness for change and keep them committed to the change processes. Thus, people have been trying to find methods and factors that can help improve the employee’s resilience capacity to be ready in adapting to the change, and mindfulness is identified as one of the impactful factors. Additionally, leaders play an important role in leading and supporting their followers through the change process. The extend to which employees perceive servant leadership from their direct supervisors significantly affects their readiness for and commitment to the change. Theorefore, this study tested a moderated mediation model based on the Broaden and-build theory by collecting 195 Vietnamese employees who experienced the change to work from home during the Covid-19 pandemic. The findings suggest that employees’ mindfulness can improve their readiness for change and that readiness for change, in turn, enhances their affective commitment to the change to work from home. This study contributed several theoretical and practical significances to the extant mindfulness literature. For theoretical contributions, the above findings act as an empirical evidence to support the validity of the Broaden-and-build theory in the Vietnamese context. Secondly, the study unveiled individual readiness for change as the underlying mediating mechanism in the relationship between individual mindfulness and affective commitment to change. Thirdly, viewing perceived servant leadership as a conditional factor that regulates the extent of positive feelings from the employees is a unique contribution of this study. On the other hand, from a practical point of view, by emphasizing the important of individual mindfulness and servant leadership in the change process, this study suggests several methods that organizations, managers and HR professionals can do to improve employee’s readiness for change and commitment to change.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 4 Purpose of the Study 5 Research Questions 6 Definitions of Key Terms 7 Significance of the Study 7 CHAPTER II LITERATURE REVIEW 9 The Covid-19 Pandemic in Vietnam 9 Broaden-and-Build Theory 10 Individual Mindfulness 12 Individual Readiness for Change 15 Individual Mindfulness and Individual Readiness for Change 16 Commitment to Change 18 Individual Readiness for Change and Affective Commitment to Change 20 Individual Mindfulness and Affective Commitment to Change 21 The Mediating Effect of Individual Readiness for Change 22 Leadership in the Change Process 22 Servant Leadership 23 The Moderating Effect of Perceived Servant Leadership 26 CHAPTER III METHODOLOGY 29 Research Framework 29 Research Hypotheses 30 Research Procedure 31 Sample 31 Measures 32 Translation 40 Common Method Variance (CMV) 40 Questionnaire Distribution and Data Collection 41 Data Analysis 41 CHAPTER IV FINDINGS 43 Pilot Test 43 Confirmatory Factor Analysis (CFA) 46 Validity and Reliability 55 Descriptive Analysis 59 Spearson Correlation Analysis 64 Hierarchical Linear Regression for Hypotheses 1, 2, and 3 66 Mediation Analysis (MACRO PROCESS) for Hypothesis 4 67 Moderation analysis (MACRO PROCESS) for Hypotheses 5a and 5b 68 Result of Hypothesis Testing 72 CHAPTER V CONCLUSIONS 73 Discussions 73 Theoretical Contributions 75 Practical Contributions 76 Limitations and Recommendations 77 REFERENCES 79 APPENDIX A: QUESTIONNAIRE (ENGSLISH VERSION) 96

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