研究生: |
周國安 Ko-An Chou |
---|---|
論文名稱: |
建構教學活動知識管理模式研究 A Research on Modeling Instructional Activity Base on Knowledge Management |
指導教授: |
戴建耘
Dai, Jiann-Yun 張明文 Chang, Ming-Wen |
學位類別: |
碩士 Master |
系所名稱: |
工業教育學系 Department of Industrial Education |
論文出版年: | 2003 |
畢業學年度: | 91 |
語文別: | 中文 |
論文頁數: | 92 |
中文關鍵詞: | 教學活動 、知識管理模式 |
英文關鍵詞: | Instructional Activity, Knowledge Management |
論文種類: | 學術論文 |
相關次數: | 點閱:143 下載:42 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
二十世紀末隨著產業的快速變遷與競爭,企業若只依賴技術優勢已無法確保其領先地位,各企業正面臨著前所未有的挑戰。如何讓產業在二十一世紀仍保有競爭的優勢,成為企業界尋求生存首要面對的問題。因此「知識管理」(KM:knowledge management)漸漸受到企業界的重視,同時國內外也陸續有「知識管理」(KM)相關的研究發表。然而多數研究屬於產業上的應用,鮮少有針對教育教學活動來探討知識管理推動步驟與模式的研究。
本研究首先探討知識管理中各種「知識的特性」與「知識管理模式」;歸納出針對教學活動知識管理的四個基本構面:「活動成員」、「知識內容」、「分享」、「資訊技術」,並分別探討及建立其個別知識管理參考模式,同時擬定教學活動知識管理推動導入程序,進而利用「整合資訊系統架構」(ARIS:architecture of integrated information system)工具協助,建構教學活動知識管理模式。
依照教學活動知識管理推導程序流程順序,利用範例詳細說明教學活動知識管理模式,並介紹各步驟使用的分析工具及方法。提供日後學校與教學活動規劃設計者,將知識管理導入教學活動中時的參考。最後,針對教學活動知識管理模式,提出具體地結論與建議。
關鍵詞:知識管理 (KM:knowledge management)、整合資訊系統架構(ARIS:architecture of integrated information system)、教學活動(Instructional Activity)。
Abstract
On account of highly ever-changing and competitive nature of business environment in recent years, it is not sure to maintain competitiveness, if the enterprise just depends on the leading of technical skills. They are face with an all-new contest. How to maintain competitiveness in 21 centuries, it become to the first enterprise’s problem for solve. Therefore the enterprise began to emphasize the approach of Knowledge Management. The international and domestic research works of knowledge management presented continually. However, most of the research was concerned about the strategic applications of knowledge management, and few of them further investigated the performing steps and reference models of instructional activity knowledge management.
This research first explore various kinds of 「knowledge properties」and 「knowledge management models」and then introduce four basic dimensions for instructional activity which are:「instructional activity & personnel」, 「contents of knowledge」, 「share」, and 「information technology」. Constructed each dimension knowledge management reference model, and describe by detail. Using Architecture of Integrated Information System (ARIS) along with the framework of performing steps modeling instructional activity base on knowledge management.
According to instructional activity base on knowledge management performing steps. Describe the instructional activity knowledge management model by samples. Introduce every step analysis using tools and methods. Provide schools and teachers who want to make the instructional activity base on knowledge management to consult. Finally, some suggestions and recommendations are proposed after modeling instructional activity based on knowledge management.
Keywords:Knowledge Management、Architecture of Integrated Information System、Instructional Activity
參考文獻
一、中文
Davenport, T.H., Prusak, L.(1999)著,顏漏有譯。知識管理。台北:中國生產力。
Drucker, P.F.(2000)。知識管理。天下遠見。
Gates, B.(1999)著,樂為良譯。數位神經系統—與思想等快的明日世界。台北市:商業周刊出版,成邦文化發行。
Papows, E.(1998)著,李振昌(1999)譯。十六定位(Enterprise.com—Market Leadership in the Information Age)。台北市:大塊。
野中郁次郎與竹內弘高(1997)。創新求勝—智價企業論。遠流。
野中郁次郎(2000)著,張文玉譯。知識創造的企業。天下文化。
晁瑞明(2000)。「現代企業組織人力資源能力維持需求於知識管理應用之探討」。第一屆電子化企業經營管理理論暨實務研討會論文集,2000年4月。
陳文玲(1999)。ARIS應用於中小企業流程與資訊模型整合之研究—以凌巨科技公司為應用對象。CALS1999學術暨實務研討會論文集。
勤業管理顧問公司(2000)。知識管理的第一本書。台北:商周。
謝清佳(1998)。資訊管理系統。台北:智勝。
劉信志(2000)。知識管理參考模式之研究。國立臺北科技大學商業自動化與管理研究所碩士論文。
劉常勇(1999)。對於知識管理的基礎認識。http://www.cme.org.tw/know/start.htm
二、英文
Davenport, T.H., Jarvenpaa, S., Beers M.C.(1996).Improving Knowledge Work Processes, Sloan Management Review, Vol. 37, pp. 53-65, Summer.
Davenport, T.H., Prusak, L.(1998).Working Knowledge:how organizations manage what they know, Harvard Business School Press, Boston.
Drew, S.(1999).Building Knowledge Management into Strategy:Making Sense of a New Perspective, Long Range Planning , Vol. 32, lssue. 1, pp. 130-136, March 19.
Earl, M.J.(1997).Knowledge as Strategy:Reflections on Skandia International and Shorko Films, Knowledge in Organizations, Boston:Oxford, pp. 1-16.
Garvin, D.A.(1998).The Processes of Organization and Management, Sloan Management Review, Summer.
Harris, D.B.(1996).Creating a Knowledge Centric Information Technology Environment. [Online], 15 September. Available: http://www.htcs.com/ckc.htm.
Hedlund, G.(1994).A Model of Knowledge Management and The N-Form Corporation. Strategic Management Journal, vol. 15, pp 73-90.
Johannessen, J.A., Olsen, B., Olaisen, J.(1999).Aspects Of Innovation Theory Base On Knowledge-Management, International Journal Of Information Management, Vol. 19, Issue. 2, pp. 103-192, April.
Kleiner, A., Roth, G.(1997).How to make experience your company’s best teacher, Harvard Business Review 75, pp. 172-178.
Knapp, E.M.(1998).knowledge management, Business & Economic Review, July-Sept, p.5.
Koenig, M.(1998).Report from the field – The 1998 Conference Board Conference.
Laurie J.(1997).Harnessing the power of intellectual capital, Training & Development.
Leonard-Barton, D.(1995).Wellsprings of Knowledge, Harvard Business School Press, Massachusetts.
McManus, J.J. (1997).A Methodology For Assessing BPR CASE Tools, Management Services, .01, pp. 16-19.
Microsoft(1999).Digital Nervous System.
Nightingale, P.(1998).A Cognitive Model of Innovation. Research Policy, forthcoming.
Nonaka, I., Takeuchi, H.(1995).The Knowledge-Creating Company, Oxford University Press.
Polanyi, M.(1967).The Tacit Dimension. Doubleday Anchor, Garden City, NY.
Purser, R.E., Pasmore, W.A.(1992).Organizing for Learning. In Pasmore, William A., and Woodman, Richard W.(ed). Research in Organizational Change and Development., London: JAI Press Inc, pp. 37-114.
Raisinghani, M.S.(2000).Knowledge Management:A Cognitive Perspective on Business and Education, American Business Review, Vol. 18, No. 2, Jun.
Scheer, A.W.(1992).Architecture Of Integrated Information System, Springer-Verlag.
Scheer, A.W.(1998).Business Process Frameworks, second Edition.
Wiig, K.M.(1995).Knowledge Management:The central management focus for intelligent-acting organizations, V .2.
Zack, H.M.(1999).Managing Codified Knowledge, Sloan Management Review, Vol. 40, No. 4, Summer.