研究生: |
錢欣盈 Hsin-Ying Chien |
---|---|
論文名稱: |
師徒功能與訓練遷移之關係:以受訓動機為中介變項 The Relation between Mentoring Function and Transfer of Training: Trainee Motivation as a Mediating Factor |
指導教授: |
李隆盛
Lee, Lung-Sheng |
學位類別: |
碩士 Master |
系所名稱: |
科技應用與人力資源發展學系 Department of Technology Application and Human Resource Development |
論文出版年: | 2011 |
畢業學年度: | 99 |
語文別: | 中文 |
論文頁數: | 89 |
中文關鍵詞: | 師徒制 、師徒功能 、訓練遷移成效 、受訓動機 |
英文關鍵詞: | mentoring, mentoring function, transfer of training, trainee motivation |
論文種類: | 學術論文 |
相關次數: | 點閱:210 下載:30 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
本研究旨在探討師徒功能、受訓動機以及訓練遷移之間的關係。研究採調查研究法,問卷針對在台灣地區有實施師徒制之五家銀行保險公司作為發放對象,共發放師父與徒弟配對問卷155對,回收117對,有效問卷共109對,有效回收率為70.32%。所蒐集的資料經描述性統計、相關分析、迴歸分析等方式進行分析與驗證。本研究獲致的結論如下:(1) 企業實行師徒制時,徒弟認知到的師徒功能愈高愈有助於提升徒弟的受訓動機;當徒弟的受訓動機愈高時,訓練遷移成效會有明顯的增強;故本研究驗證了師徒功能與受訓動機,以及受訓動機與訓練遷移之間的正向關係。(2) 徒弟的受訓動機對於師徒功能與訓練遷移之間的關係具有「完全中介」的效果。
The purpose of this study was to explore correlations among mentoring function, trainee motivation and transfer of training. By way of a questionnaire survey, the subjects of this study were the mentors and their mentees protégés. Totally, 155 pairs of dual questionnaire were mailed out and 117 pairs were returned, among which 109 pairs were valid. The percentage of valid returned questionnaire is 70.32%. The collected data was analyzed and verified by descriptive statistics, Pearson’s correlation analysis and regression analysis. The results of the study revealed the following: (1) When the enterprise implements mentoring, the more mentoring function protégés perceive from the mentoring, the higher protégés trainee motivation is generated; and transfer of training increases noticeably when protégés have high trainee motivation. This finding verifies that the positive correlation between mentoring function and trainee motivation of the protégés, and between trainee motivation and transfer of training. (2) Trainee motivation of the protégés indicates a fully mediating effect on the link between mentoring function and transfer of training.
一、中文部分
EMBA雜誌編輯部(2009)。在公司推行師徒制。EMBA雜誌,272。2009年5月3日,取自http://www.emba.com.tw/ShowArticleCon.asp?artid=7276。
王方(2009)。師徒間之相似性對知識移轉成效之影響。中國文化大學勞動學研究所碩士論文,未出版,台北。
王保進(2002)。視窗版SPSS與行為科學研究。台北:心理。
王喻平、戴有德、張曉平(2008)。訓練動機因素對訓練移轉影響研究-以國際觀光旅館員工為例。人力資源管理學報,8(1),47-74。
江琬瑜(1999)。訓練成效評估之研究。國立中央大學人力資源管理研究所碩士論文,未出版,桃園。
李淑娟(1992)。訓練移轉之研究。人事月刊,5(14),20-31。
岑淑筱、楊敦仁(2009)。教育訓練成效評估之研究-以觀光產業和高科技產業人力資源部員工為例。觀光旅遊研究學刊,4(1),23-46。
李琬婷(2009)。師徒關係對信任、知識分享行為與知識創新之研究。國立高雄師範大學人力與知識管理研究所碩士論文,未出版,高雄市。
李碧芬譯(1998)。F. Wichman & T. Sjodin著,成功有師為伴。台北:麥格羅希爾台灣分公司。
李藹慈、洪瑜珮(2009)。師徒功能與房屋仲介業務人員工作績效的關係-自我效能之中介效果。人力資源管理學報,9(1),23-43。
林佳暖(2005)。師徒關係與組織承諾。國立中央大學人力資源管理研究所碩士論文,未出版,桃園縣。
林俊宏(2008)。教導與師徒制在公部門的應用。T & D 飛訊,66,1-20。
邱皓政(2002)。量化研究與統計分析。台北:五南。
施良方(1996),學習理論。高雄:麗文文化。
洪瑜珮(2008)。師徒功能對房屋仲介業務人員工作績效的影響:自我效能之中介效果。國立中正大學成人及繼續教育學系碩士論文,未出版,嘉義市。
洪贊凱、李昆靜(2009)。員工訓練遷移動機影響之實證分析。企業管理學報,80,87-116。
翁明煌(2009)。企業實施教導制度的成功關鍵因素-以國內四家企業為例。國立中央大學人力資源管理研究所碩士論文,未出版,桃園縣。
高美琴(2000)。師徒間認知差異對知識移轉績效之影響:調節模式的驗證。國立東華大學企業管理研究所碩士論文,未出版,花蓮縣。
陳以亨、黃芝華(2004)。訓練移轉相關因素之研究。中山管理評論,12(3),595-620。
莊世杰、楊仁壽、黃俊祥(2002)。受訓動機與訓練評量三個層次之關係研究。管理評論,21(2),81-102。
郭玟蘭(2008)。志願服務工作者訓練遷移影響因素之研究。國立高雄師範大學人力與知識管理研究所碩士論文,未出版,高雄市。
陳振華(2010)。內外控人格特質及工作環境因素對訓練遷移成效之影響-以師徒制教導為中介變項。國立中央大學人力資源管理研究所碩士論文,未出版,桃園。
張添洲(1993)。生涯發展與規劃。臺北市:五南。
張瑞芬(2003)。成人參與轉業教育之訓練移轉成效研究:以失業者訓用合一職前訓練為例。國立中正大學成人及繼續教育學系碩士論文,未出版,嘉義市。
陳寬裕、王正華(2010)。論文統計分析實務:SPSS與AMOS的運用。台北市:五南。
張曉平(2008)。訓練移轉之影響因素與其結果之研究-以國際觀光旅館員工為例。銘傳大學觀光研究所碩士在職專班碩士論文,未出版,台北市。
陳麗玉(2006)。企業實施師徒制之個案研究。碩士論文。國立台灣師範大學工業科技教育學系在職進修碩士班碩士論文,未出版,台北。
彭台光、高月慈、林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-98。
黃瑜華(2010)。相似性、人際信任和師徒功能對於知識傳播能量與知識移轉程度之研究。國立台灣師範大學科技應用與人力資源發展學系碩士論文,未出版,台北。
曾摯青(2008)。師徒制之關鍵成功因素與對生涯發展影響之探討-以3C售後維修服務業為例。國立台灣師範大學工業科技教育學系碩士論文,未出版,台北。
傅衡宇、余坤東、鄒瑞平(2008)。師徒功能與訓練遷移成效關聯性之研究。中華管理學報,9(2),1-16。
鄒瑞平(2005)。師徒關係、訓練遷移與生涯自我效能之關係探討。國立臺灣海洋大學航運管理學系碩士論文,未出版,基隆市。
楊聖怡(1999)。公共關係人員訓練移轉態度之研究。國立政治大學公共行政學系碩士論文,未出版,台北。
詹瑜蕙(2000)。師徒制與員工生涯發展之研究-以壽險業為例。國立師範大學工業科技教育研究所碩士論文,未出版,台北。
蕭西君(2000)。尋找跨世紀接班人,CHEER快樂工作人雜誌網。2003年10月14,取自http://www.cheers.com.tw/special/001101/top-5.htm。
劉家文(2009)。師徒間之相似性對知識移轉成效之影響。中國文化大學勞動學研究所碩士論文,未出版,台北。
蔡淳如(2009)。師徒制與師徒功能對員工創新行為之影響-以知識分享為中介變數。國立高雄師範大學人力與知識管理研究所碩士論文,未出版,高雄市。
劉筱寧(2000)。徒弟個人特質、性別角色與師徒關係類型、性別組合對師徒功能影響之研究。中原大學企業管理研究所碩士論文,未出版,桃園縣。
潘慧玲(2008)。教育論文格式。台北:雙葉書廊。
謝其濬(2006)。Mentor:現代職場師徒演義-給新手找一個響導與教練。就業情報雜誌,358,74-76。
簡貞玉譯(2002)。員工訓練與能力發展。台北:五南。
二、英文部分
Allen, T. D., & Eby, L. T. (2003). Relationship effectiveness for mentors: Factors associated with learning and quality. Journal of Management, 29(4), 469-486.
Allen, T. D., Eby, L. T., Poteet, M. L., Lentz, E., & Lima, L. (2004). Outcomes associated with mentoring proteges: A meta-analysis. Journal of Applied Psychology, 89(1), 127-136.
Ameel, L. J. (1993). Transfer of training for a basic sales skills training program. Unpublished doctoral dissertation, United States International University, Kenya, East Africa.
Aryee, S., Chay, Y. W., & Chew, J. (1996).The motivation to mentor among managerial employees. Group and Organization Management, 21, 261-277.
Axtell, C. M., Maitlis, S., & Yearta, S. K. (1997). Predicting immediate and longer term transfer of training. Personnel Review, 26(3), 201-213.
Babbie, E., (1998). The practice of social research (8th ed.). Belmont, CA: Wadsworth.
Baldwin T. T., & Ford, J. K. (1988). Transfer of training:A review and direction for future research. Personnel Psychology, 41, 63-103.
Baldwin, T. T., Magjuka, R. J., & Loher, B. T. (1991). The perils of participation: Effects of choice of training on trainee motivation and learing. Personnel Psychology , 44 , 51-65.
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51, 1173-1182.
Bernadine, D. G.(1991). Development and validationof a transfer of training system. Unpublished dissertation, University of Minnesota.
Camp, R. R., Blanchard, P. N., & Huszczo, G. E. (1986). Toward a more organizationally effective training strategy and practice. Englewood, NJ, Prentice-Hall, Inc.,.
Cascio(1991). Applied psychology in management (2nd ed.). Englewood Cliffs, NJ, Prentice Hall.
Chao, G.T., Walz, P.M., & Gardner, P.D. (1992). Formal and informal mentorship: A comparison of mentoring functions and contrast with nomentored counterparts. Personnel Psychology, 45, 1-16.
Cheng, W. L.(2000). The test of the MBA knowledge and skills transfer. International Journal of Human Resource Management, 11(4), 837-852.
Cheng, W. L., & Ho, C. K.(2001). A review of transfer training studies in the past decade. Personnel Review, 30(1), 102-118.
Connie R. W., John K. M., Marc M. (2006). Mentor and protégé predictors and outcomes of mentoring in a formal mentoring program. Journal of Vocational Behavior, 69, 410-423.
Curry, D., Dobbins, G. & Ladd, R.(1994). Transfer of training and adult learning. Journal of Continuing Social Work Education, 6(1), 8-14.
Donaldson, S. I., Ensher, E. A., & Grant-Vallone, E. J. (2000). Longitudinal examination of mentoring relationships on organizational commitment and citizenship behavior. Journal of Career Development, 26, 233-248.
Facteau, J. D. , Dobbins, G. H., Russell, J. E. A., Ladd, R. T., & Kudisch, J. D. (1995). The influence of general perceptions of the training environment on pretraining motivation and perceived training transfer. Journal of Management, 21(1), 1-25.
Fisher, B. (1994). Mentoring. London: library Association Publishing Ltd.
Fleishman, E. A., & Mumford, M. D. (1989). Individual attributes and training performance. San Francisco, CA: Jossey-Bass.
Gilbert, M., & Cordey-Hayes, M. (1996). Understanding the process of knowledge transfer to achieve successful technological innovation. Technovation, 16(6), 365-385.
Goldstein, I. L. (1991). Training in organizations: Needs assessment, development, and evaluation (3rd ed.). Monterey, CA: Brooks/Cole.
Gordon, J. (1986). Transfer for training. Training, November, 72-75.
Gregoire, T. K., Propp, J.,& Poertner, J. (1998). The supervisor role in the transfer of training. Administration in Social Work, 22, 1-18.
Hall. (1976). Career in Organizations. Glenview, IL: Foresman.
House, J. S. (1981). Work stress and social support. Reading, MA: Wiley.
Hunt, D. M., & Michael, C. (1983). A career training and development tool. Academy of Management Review, 8, 475-785.
Kram, K. E. (1983). Phases of the mentor relationship. Academy of Management Journal, 26, 608-625.
Kram, K. E. (1985). Improving the mentoring process . Training and Development Journal, 39, 16-23.
Kristopher J. Preacher (2010). Calculation for the Sobel test: An interactive calculation tool for mediation tests. Retrieved May 17, 2011, from http://people.ku.edu/~preacher/sobel/sobel.htm
Latham, G. P., & Wexley, K. N.(1981). Developing and training human resources in organizations. Glenview, IL: Scott Foresman & Company.
Levinson, D. J., Darrow, D., Klein, E., Levinson, M., & McKee, B. (1978). Seasons of a man's life. New York: Knopf.
Lisa E. B., Elizabeth A. R., & Lillian T. E. (2010). Why does mentoring work? The role of perceived organizational support. Journal of Vocational Behavior, 76, 366-373.
Madjar, N., Oldham, G. R., & Pratt, M. G. (2007). There no place like home ? The contributions of work and network creativity support to employees creative performance. Academy of Management Journal, 45(4), 757-767.
Mathieu, J. E., & Martineau, J, W. (1997). Individual and situational influences on training motivation. In Ford, J. K., & Associates (Eds.), Improving training effectiveness in work organizations. Mahwah, NJ: Erlbaum.
Mathieu, J. E., Tannenbaum, S. I., & Salas, E (1992). Influences of individuals and situational characteristics on measures of training effectiveness. Academy of Management Journal, 35(4), 828-847.
Mullen, E. J. (1994). Framing the mentoring relationship as an information exchange. Human Resource Management Review, 4, 257-281.
Noe, R.A. (1988). Women and mentoring: A review and research agenda. Academy of Management Review, 13, 65-78.
Noe, R. A., & Schmitt, N. (1986). The influence of trainee attitudes on training effectiveness: Test of a model. Personnel Psychology, 39, 497-523.
Noe, R. A., & Wilk, S. L. (1993). Investigation of the factors that influence employees’ participation in development activities. Journal of Applied Psychology, 78, 291-302.
Noe, R. A. (1986). Trainees’ attributes and attitudes : Neglected influences on training effectiveness. Academy of management review, 11, 736-749.
Nunnally, J. C. (1978). Psychometric theory (2nd ed.). New York: McGraw-Hill.
Orlando C. R., Kiran M.I., Shahid N. B., & Edward C. T. (2009). Mentoring in supervisor-subordinate dyads: Antecedents, consequences, and test of a mediation model of mentorship. Journal of Business Research , 62, 1110-1118.
Porter, L., & Lawler, E. (1968). Managerial Attitudes and Performance. Homewood, Ill.: Dorsey Press.
Poteat, L. F., Shockley, K. M., & Allen, T. D. (2009). Mentor- protégé commitment fit and relationship satisfaction in academic mentoring. Journal of Vocational Behavior, 74, 332-337.
Preacher, K. J., & Hayes, A. F. (2008). Asymptotic and resampling strategies for assessing and comparing indirect effects in multiple mediator models. Behavior Research Methods, 40, 879-891.
Quiñones, M. A. (1995). Pre-training context effects: Training assignment as feedback. Journal of Applied Psychology, 80, 226-238.
Ragins, B. R. (1997). Antecedents of diversified mentoring relationships. Journal of Vocational Behavior, 51, 90-109.
Ragins, B. R. & Cotton, J. L. (1999). Mentor functions and outcomes: A comparison of men and women in formal and informal mentoring relationships. Journal of Applied Psychology, 84(4), 529-550.
Ragins, B. R & Scandura, T. A. (1994). Gender differences in expected outcomes of mentoring relationships. Academy of Management journal, 37(4), 957-971.
Rigdon, E. (2005). SEM FAQ. Retrieved July 10, 2010, from http://www.gsu.edu/~mkteer/sem.html.
Roat, J.(1988). The effects of continuing education on staff performance. Journal of Continuing Social Work Education, 4(4), 26-30.
Robbins, S. P., (2001). Organizational Behavior (9th ed.). Englewood, NJ:Prentice Hall.
Ryman, D. H., & Biersner, R. J. (1975). Attitudes predictive of diving training success. Personnel Psychology, 28(2), 181-188.
Sandra A., & Sahoby R., (2006). Assistive technology for individuals with disabilities: A review and synthesis of the literature. Journal of Special Education Technology, 21(2), 47-64.
Scandura, T.A. (1992). Mentorship and career mobility: An empirical investigation. Journal of Vocational Behavior, 13, 169-174.
Scandura, T. A. & B. R. Ragins (1993). The effects of sex and gender role orientation on mentorship in male-dominated occupations. Journal of Organizational Behavior, 43, 251-265.
Stone, C. A., & Sobel, M. E. (1990). The robustness of estimates of total indirect effects in covariance structure models estimated by maximum likelihood. Psychometrika, 55, 337-352.
Susan, E. C., & Kolb, J. A. (2004). An examination of work-environment support factors affecting transfer of supervisory skills training to the workplace. Human Resource Development Quarterly, 15(4), 449-471.
Tharenou, P.(2001). The relationship of training motivation to participation in training and development. Journal of Occupational & Organizational Psychology, 74(5), 599-621.
Tracey, J. B., Timothy, R., & Mathieu, J. E. (2001). The influence of individual characteristics and the work environment on varying levels of training outcomes. Human Resource Development, 12, 5-23.
Xiao, J. (1996). The relationship between organizational factors and the transfer of training in the electronics industry in shenzhen, China. Human Resource Development Quarterly, 7(1), 55-73.
Wang, S., Neo, R. A., & Tomlinson, E. C. (2010). The role of mentor trust and protégé internal locus of control in formal mentoring relationships. Journal of Applied Psychology, 95(2), 358-367.
Wexley, K. N., & Latham, G. P.(1981). Developing and training human resources in organizations. Glenview, IL: Scott Foresman & Company.
Wickman, F. (1997). Mentoring. New York: Irwin Professional Group.
Wu, P. C., Foo, M. D., & Turban, D. B. (2008). The role of personality in relationship closeness, developer assistance, and career success. Journal of Vocational Behavior, 73, 440-448.
Xiao, J. (1996). The relationship between organizational factors and the transfer of training in the electronics industry in shenzhen, China. Human Resource Development Quarterly, 7(1), 55-73.