研究生: |
白炅錄 Baik, Kyoung-Lock |
---|---|
論文名稱: |
緩解在社群商務中,快樂適應現象對社會結構、社會知覺價值和社會信任的影響 Alleviating Hedonic Adaptation in Social Commerce: The Impact of Constructs, Perceived Social Value, and Trust |
指導教授: |
張佳榮
Chang, Chia-Jung |
口試委員: |
張佳榮
Chang, Chia-Jung 劉素娟 Liu, Su-Chuan 鄒蘊欣 Chou, Yun-Hsin |
口試日期: | 2024/07/16 |
學位類別: |
碩士 Master |
系所名稱: |
管理研究所 Graduate Institute of Management |
論文出版年: | 2024 |
畢業學年度: | 112 |
語文別: | 英文 |
論文頁數: | 72 |
中文關鍵詞: | 社群商務 、快樂適應 、社群商務構建 、社會知覺價值 、社會信任 、消費者參與 |
英文關鍵詞: | Social commerce, Hedonic adaptation, Social commerce constructs, Perceived social value, Turst, Consumer engagement |
研究方法: | 實驗設計法 、 調查研究 |
DOI URL: | http://doi.org/10.6345/NTNU202401543 |
論文種類: | 學術論文 |
相關次數: | 點閱:58 下載:1 |
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This thesis examines how social commerce constructs (SCCs), perceived social value (PSV), and trust affect hedonic adaptation (HA) in social commerce. It aims to address the theoretical gap in sustaining long-term consumer engagement on social commerce platforms by mitigating hedonic adaptation.
A pilot study identified a vacation resort as the most suitable hedonic product for the main study. Participants were divided into high and low engagement groups to assess the impact of SCCs, PSV, and trust on HA. The manipulation check showed significant differences in engagement levels between the groups. Analysis revealed that high engagement participants had a higher hedonic response across all trials compared to low engagement participants. Regression results indicated that SCC1, SCC2, and SCC3 significantly alleviate HA, with SCC2 having the largest impact, followed by SCC1 and SCC3. PSV mediated the relationship between SCCs and HA, enhancing consumer engagement. Although trust positively influenced HA, its interaction with PSV did not significantly predict HA.
These findings highlight the crucial role of SCCs and PSV in maintaining consumer engagement and satisfaction in digital contexts. The study provides insights for designing engaging social commerce platforms to mitigate hedonic adaptation, ensuring long-term success in the online retail environment.
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