N/A

The rapid advancement of technology and transportation creates a global market that
highlights the importance of individuals’ ability to manage and resolve conflict with
clients and business partners all over the world. The internationalization of market not
only leads to a significant incensement of cross-cultural interaction between people,
but also enhances the use of diverse workforce in global villages. As the workforce
moving globally, the issue of cross cultural adjustment has been draw attention for
many years. The longer period of adaptation people take, the greater amounts of cost
an organization spends on the overseas assignment. To increase the intercultural
effectiveness to construct organization global competition advantages, many
researchers have constantly examined the relationship between cultural intelligence
(CQ) and cross-cultural adjustment during the past ten years; however, few
researchers took individuals mental status as well as the outside factors into
consideration while exploring antecedents affecting the intercultural effectiveness.
The purpose of this study was to investigate the relationships among CQ,
cross-cultural adjustment, psychological capital (PsyCap), and perceived supervisor
support (PSS) through the paper-based questionnaires which collected from 538
Philippine labors in Taiwan. The statistic software of SPSS v18.0 and AMOS 18.0
were used to analyze by hierarchical regression and structural equation model (SEM).
The result indicated that PsyCap plays as a partial mediating link between CQ and
cross-cultural adjustment and PSS served as a moderator on the relationship between
PsyCap and cross-cultural adjustment. The result of this study helps human resource
practitioners understand the foreign laborers’ current situation and the HR
practitioners can apply it as one of the selection criteria for successful overseas
assignment. In other words, as recruiting employees with positive psychological status,
organizations easily take competitive challenges and obtain more business
opportunities in the global market.

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