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研究生: 羅鈺
Lo, Yu
論文名稱: 團購行為對廠商訂價策略與競合關係之影響
The Impacts of the Group Buying on Firms’ Pricing Strategies and the Co-opetition Relationship
指導教授: 吳奕慧
Wu, I-Huei
學位類別: 碩士
Master
系所名稱: 全球經營與策略研究所
Graduate Institute of Global Business and Strategy
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 96
中文關鍵詞: 賽局理論團購價格折扣競合關係
英文關鍵詞: Game theory, Group buying, Price discount, Co-opetition
論文種類: 學術論文
相關次數: 點閱:208下載:0
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  • 隨著網路科技的迅速發展,打破時間與空間的藩籬,電子商務系統逐漸被廣泛的使用,使得許多廠商可以透過網路的操作來販售產品與提供服務,而消費者也可以透過網路來購買產品與獲得產品資訊。而因應電子商務與網路購物行為的興起,不僅改變了原有的市場交易模式,也使得廠商得以實施許多創新的銷售策略,其中網路團購行為在近幾年逐漸受到廠商與消費者的關注,如Groupon團購網站的興起,Groupon為全球最大的團購網站,2008年於美國芝加哥成立,被《華爾街日報》(Wall Street Journal)和《富比世》雜誌(Forbes)同聲譽為有史以來成長最快的公司,並於2011年年底成功上市,使其成為Google公司上市以來IPO規模最大的一家科技公司。透過Groupon團購網站銷售的產品,每三件Groupon的促銷案中大約有兩件會獲利,僅有一件是虧損,意思是透過團購促銷的廠商有高達66%是可以獲利的。此外國內餐飲龍頭,如麥當勞與85度C,也紛紛加入團購市場,並獲得很好的成績。

    本研究主要是以賽局理論模型探討在不同行銷環境下團購行為如何影響廠商之定價策略與市場的競合關係。其中發現消費者對產品的保留價格會影響廠商的團購策略與訂價策略,而廠商的團購策略也會進一步影響其訂價策略。透過模型分析,本研究並獲致以下結果:

     無論是在獨占或雙占市場,當廠商使用團購銷售產品後,因為會使游移顧客的數量增加,故會提升廠商訂低價來同時服務忠誠顧客與游移顧客的誘因,造成使用團購的廠商改變其訂價策略。

     無論是在獨占或雙占市場,當團購行為出現,市場上忠誠顧客對於產品的保留價格很高時,廠商不會使用團購,但當市場上忠誠顧客對產品的保留價格不高時,游移顧客相當重要,故廠商會使用團購。

     團購的出現會使低端消費者大增,改變原有的消費者結構,進而影響到廠商的訂價策略,並能有效減緩服務廠商之間的價格競爭。

    With the rapid development of network technology, breaking the barriers of time and space, the e-commerce system has gradually been widely used, making many manufacturers can sell products and provide services through the operation of the network, and consumers can also buy products and obtain product information through the Internet. In response to the rise of e-commerce and online shopping behavior, not only changes the trading model of original market, but also allow manufacturers to implement a number of innovative sales strategies. The group-buying in recent years has gradually been concerned by manufacturers and consumers such as the rise of Groupon website, the world's largest Group-buying site established in Chicago in 2008. Groupon is also hailed as the fastest-growing company in history by the Wall Street Journal and Forbes magazine and was successfully listed at the end of 2011, making it the largest IPO company since Google listing for a technology company. About two of three products sale through Groupon sites are profitable, which means that the promotion are profitable for 66% and unprofitable for 32% of this company. In addition, the domestic food leader, such as McDonald's and 85。c, have also joined the group-buying market and get great results.

    This research is based on game theoretic models to explore how group buying behavior in a different marketing environment will affect the pricing strategies of firms and co-opetition relationship in the market. We found that the reservation price of consumer for products will affect firms’ group buying and pricing strategies, and the firms group buying strategy will further influence their pricing strategies. Through the model analysis, we derive the following main results:

     Whether in the monopoly or duopoly market, it will enhance the incentives of firms to set a low price to service their loyal customers and switchers simultaneously when firms use the group-buying to increase the numbers of switchers.

     Whether in the monopoly or duopoly market, when the group-buying occurs, firms will not use group-buying strategy when the reservation price of loyal consumer is high. However, when the reservation price of loyal consumer is not high enough, switchers become very important so firms will use the group-buying strategy.

     The presence of the group-buying will increase the number of low-end consumers and will change the original structure of consumers, thereby affecting the pricing strategies of the firms, and can effectively reduce the price competition between the firms.

    摘要.......................................................I Abstract.................................................II 目錄......................................................IV 圖目錄.....................................................V 表目錄....................................................VI 第一章 緒論..............................................1 第一節 研究背景與動機.........................................1 第二節 研究目的..............................................8 第二章 文獻探討...........................................9 第一節 團購行為..............................................9 第二節 團購行為之消費者分析...................................19 第三節 廠商折扣機制..........................................26 第四節 廣告效果.............................................31 第五節 廠商競合關係..........................................32 第三章 模型設定..........................................35 第四章 分析結果..........................................38 第一節 獨占市場.............................................38 第二節 雙占市場.............................................51 第三節 獨占市場與雙占市場的比較................................71 第五章 結論與建議........................................73 第一節 結論................................................73 第二節 管理意涵.............................................75 第三節 研究限制與未來研究方向..................................77 參考文獻...................................................79 附錄......................................................88 圖目錄 圖1-1台灣網路購物發展趨勢圖....................................1 圖1-2美國團購市場營收預測......................................3 圖1-3 Groupon全球十大市場....................................3 圖1-4中國2011、2012年前5月團購銷售額對比........................4 圖1-5台灣團購成長趨勢與消費者分析...............................5 圖1-6 ihergo愛合購網站.......................................6 圖1-7 Groupon台灣團購網站....................................6 圖2-1團購模式..............................................12 圖2-2從眾行為模型...........................................21 圖2-3 Groupon促銷活動獲利與不獲利之差別........................29 圖2-4價值網................................................33 表目錄 表2-1 團購定義.............................................10 表2-2 網路團購定義..........................................11 表2-3 網路團購行為模式.......................................16 表3-1模型架構..............................................35 表4-1 廠商未使用團購之模型架構................................38 表4-2產品A使用團購之模型架構..................................40 表4-3產品B使用團購之模型架構..................................42 表4-4 兩產品皆使用團購之模型架構...............................44 表4-5 廠商未使用團購之模型架構................................51 表4-6 廠商A使用團購之模型架構.................................54 表4-7 廠商B使用團購之模型架構.................................58 表4-8 兩廠商使用團購之模型架構................................61 表A-1獨占市場下,服務提供廠商使用團購前後之均衡定價與利潤..........88 表A-2雙占市場下,服務提供廠商B使用團購前後之均衡定價與利潤(廠商A也使用之情況).....................................................89 表A-2雙占市場下,服務提供廠商B使用團購前後之均衡定價與利潤(廠商A也使用之情況)(續).................................................90 表A-3雙占市場下,服務提供廠商B使用團購前後之均衡定價與利潤(廠商A未使用之情況).....................................................91

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    二、中文部分
    1. 莊隆泰(2000),群體採購中間商系統之研究,國立中山大學資訊管理研究所碩士論文。

    2. 陳乃瑜(2004),大專學生從眾行為對外食購買決策影響之研究,世新大學觀光學系碩士論文。

    3. 李依珊(2009),影響消費者進行線上合購行為之因素研究,中原大學資訊管理學系碩士學位論文

    4. 吳家祺(2011),消費者網路團購動機、網路涉入、產品涉入對休閒體驗之研究-以團購網站為例,朝陽科技大學休閒事業管理系碩士班碩士論文。

    5. 徐永昌(2012),網路成癮對消費者團購意願之影響-以害羞為干擾變數探討之,中國文化大學國際貿易學系碩士論文。

    6. 鄭景華(2010),消費者人格特質、生活型態及口碑行銷對合購意願影響之研究,清雲科技大學經營管理研究所碩士論文

    7. 林淑婉(2010),影響網路團購再購意願因素之研究,大同大學事業經營研究所碩士論文

    8. 王玫晴(2006),線上合購之消費者價值認知結構,國立成功大學國際企業研究所碩士論文

    9. 吳家祺(2011),消費者網路團購動機、網路涉入、產品涉入對休閒體驗之研究-以團購網站為例,朝陽科技大學休閒事業管理系碩士班碩士論文。

    10. 楊雅婷(2010),影響網路團購之顧客滿意度與忠誠度及其前置因素之研究,國立政治大學管理碩士學程碩士論文

    11. 吳品秀、陳武倚(2011),消費者參與網路團購動機之研究,資訊管理展望,13(2):99 -121。

    12. 徐永昌(2012),網路成癮對消費者團購意願之影響-以害羞為干擾變數探討之,中國文化大學國際貿易學系碩士論文。

    13. 陳乃瑜(2004),大專學生從眾行為對外食購買決策影響之研究,世新大學觀光學系碩士論文。

    14. 錢大可(2006),網路團購模式研究,現代商業化,455:36-37。

    15. 潘貴鈺(2010),以從眾行為及交易成本理論探討線上合購之行為,銘傳大學國際企業學系碩士在職專班碩士論文。

    16. 李奇勳(2008),價格意識、品牌意識與熟悉度對商店品牌購買意願之影響,管理評論,27(3):21-40。

    17. 陳拓豪(2011),影響消費者參與Groupon團購模式因素之研究,國立臺灣科技大學企業管理系。

    18. 唐瓔璋、吳敏華、彭宜君(2009),品牌對零售商價格促銷策略調節效果之研究。中華管理評論國際學報,12(4) 。

    19. 吳奕慧(2009),需求不確定下廠商網路行銷策略與競合關係之研究,國立台灣大學商學研究所博士論文

    三、網路資源

    1. comScore Data Mine,http://www.comscoredatamine.com/

    2. eMarketer,http://www.emarketer.com/

    3. GoodLife半價團購情報 ,http://blog.goodlife.tw/

    4. Groupon台灣,http://www.groupon.com.tw/

    5. Ihergo 愛合購,http://www.ihergo.com/

    6. 王義智(2011),2011「台灣網購市場的四個趨勢」,MIC產業情報研究所

    7. 白詩瑜(2012),「麥當勞三天賣十萬份早餐」,天下雜誌 502期

    8. 創市際市場研究顧問股份有限公司
    http://www.insightxplorer.com/index.html

    9. 華爾街日報,http://chinese.wsj.com/big5/index.asp

    10. 楊壁瑜(2011),台灣團購網站的現況與趨勢發展,MIC產業情報研究所

    11. 團800 專業團購導航,http://www.tuan800.com/

    12. 劉致昕(2011),「台灣團購網大戰 本夠粗才能活」,商業周刊1231期

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