簡易檢索 / 詳目顯示

研究生: 林依旻
Lin, Yi-Min
論文名稱: 探討公立高職應用外語科教師工作投入之研究
Factors Affecting Work Engagement: A Study of Teachers in Applied English Departments in Public Vocational High Schools
指導教授: 賴志樫
Lai, Chin-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 74
中文關鍵詞: 教師工作投入英文教師應用英文科十二年國教
英文關鍵詞: teachers’ engagement, English teachers, applied English department, 12- compulsory education
DOI URL: https://doi.org/10.6345/NTNU202204044
論文種類: 學術論文
相關次數: 點閱:144下載:15
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • Due to the rapid changing environment, the work conditions for teachers were not as stable as
    before. English ability was under the spotlight for the coming era of globalization; therefore,
    the study focused on the work environment of English teachers in Applied English Department
    to explore what influenced their engagement. Qualitative method was adopted in this study in
    order to find out what factors affect teachers’ engagement and to provide suggestions for
    teachers to stay engaged. Snowballing and purposive sampling were used to select potential participants, and in total there were 13 participants in this study. After analyzed data, the researcher found that students, teachers themselves, and the workload played the most important roles in the variation of teachers’ engagement. Interaction from students was immediate feedback for teachers to modify themselves. And responsibility and self-efficacy accounted for the reasons to stay engaged. Workload, especially non-teach-related, distracted teachers from teaching and cares for students and decreased the engagement of teachers. Future
    studies might take region and gender into account to examine whether these two factors have impacts on teachers’ engagement or not. Also, mixed method was recommended for future researchers to avoid the bias of self-reporting.

    Due to the rapid changing environment, the work conditions for teachers were not as stable as
    before. English ability was under the spotlight for the coming era of globalization; therefore,
    the study focused on the work environment of English teachers in Applied English Department
    to explore what influenced their engagement. Qualitative method was adopted in this study in
    order to find out what factors affect teachers’ engagement and to provide suggestions for
    teachers to stay engaged. Snowballing and purposive sampling were used to select potential participants, and in total there were 13 participants in this study. After analyzed data, the researcher found that students, teachers themselves, and the workload played the most important roles in the variation of teachers’ engagement. Interaction from students was immediate feedback for teachers to modify themselves. And responsibility and self-efficacy accounted for the reasons to stay engaged. Workload, especially non-teach-related, distracted teachers from teaching and cares for students and decreased the engagement of teachers. Future
    studies might take region and gender into account to examine whether these two factors have impacts on teachers’ engagement or not. Also, mixed method was recommended for future researchers to avoid the bias of self-reporting.

    ACKONWLEDEMENT ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 3 Significance of the Study 4 Purposes of the Study 5 Questions of the Study 5 Delimitation of the Study 6 Definition of Key Terms 6 CHAPTER II LITERATURE REVIEW 9 Definition of Work Engagement 9 The Importance of Work Engagement 10 Work Engagement Theories 12 Factors of Work Engagement 15 Relevant Studies about Factors of Work Engagement 18 CHAPTER III RESEARCH DESIGN 21 Research Method 21 Research Framework 21 Research Participants and Criteria 22 Data Collection 25 Data Coding and Analysis 27 Validity and Reliability 30 Research Procedures 32 CHAPTER IV FINDINGS & DISCUSSIONS 35 Factors of Teachers’ Engagement 35 Differences and Similarities among Junior and Senior Teachers 51 Modification of Framework 55 CHAPTER V COUNCLUSION & SUGGESTIONS 57 Conclusions 57 Limitations 60 Suggestions 60 REFERENCES 65 APPENDIX A-1: COVER LETTER 69 APPENDIX A-2: COVER LETTER 70 APPENDIX B-1: CONSENT FORM 71 APPENDIX B-2: CONSENT FORM 72 APPENDIX C-1: INTERVEW QUESTIONS 73 APPENDIX C-2: INTERVEW QUESTIONS 74

    Aamir, A., Ullah, M., Habib, M., & Shah, F. (2010). Teacher stress in Pakistani high schools a case study of government high schools. Interdisciplinary Journal of Contemporary Research in Business, 2(1), 295-303.
    Adekola, B. (2010). Work engagement among secondary English teachers in Nigeria. Pakistan Journal of Social Sciences, 7(2), 51-55.
    Bakker, A. B., Albrecht, S. L., & Leiter, M. P. (2011). Key questions regarding work engagement. European Journal of Work and Organizational Psychology, 20(1), 4-28.
    Bakker, A. B., & Bal, P. M. (2010). Weekly work engagement and performance: A study among starting teachers. Journal of Occupational and Organizational Psychology, 83, 198-206.
    Bakker, A. B., & Demerouti, E. (2007). The job demands-resources model: State of the art. Journal of Managerial Psychology, 22, 309-328.
    Bakker, A. B., & Demerouti, E. (2009). The crossover of work engagement between working couples: A closer look at the role of empathy. Journal of Managerial Psychology, 24, 220-236.
    Bakker, A. B., Demerouti, E., & Euwema, M. (2005). Job resources buffer the impact of job demands on burnout. Journal of Occupational Health Psychology, 10, 170-180.
    Bakker, A. B., Demerouti, E., Hakanen, J. J., & Xanthopoulou, D. (2007). Job resources boost work engagement, particularly when job demands are high. Journal of Educational Psychology, 99(2), 274-284.
    Bakker, A. B., & Schaufeli, W. B. (2008). Positive organizational behavior: Engaged employees in flourishing organizations. Journal of Organizational Behavior, 29, 147-154.
    Creswell, J. W. (2012). Qualitative inquiry and research design: Choosing among five approaches. Retrieved December 2, 2014 from http://books.google.com.tw/books?id=OJYEbDtkxq8C&printsec=frontcover&hl=zh-TW&source=gbs_ViewAPI&redir_esc=y#v=onepage&q&f=false
    Harter, J. K., Schmidt, F. L., & Hayes, T. L. (2002). Business-unit-level relationship between employee satisfaction, work engagement, and business outcomes: A meta-analysis. Journal of Applied Psychology, 87, 268-279.
    Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43, 495-513.
    Hakanen, J. J., & Koivumäki, K. (2014). Engaged or exhausted—How does it affect dentists’ clinical productivity? Burnout Research, 1, 12-18. doi: 10.1016/j.burn.2014.02.002
    Hwang, J. J. (2014). Problems and perspectives for implementing the entrance system of senior high and vocational high school in 12-year National Basic Education program. Journal of Taiwan Education Review, 3(9), 102-132.
    Jeung, C. K. (2011). The concept of work engagement: A comprehensive review from a positive organizational behavior perspective. Performance Improvement Quarterly, 24(2), 49-69.
    Jones, J. R., & Harter, J. K. (2005). Race effects on the work engagement turnover intention relationship. Journal of Leadership & Organizational Studies, 11, 78-88.
    Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33, 692-724.
    Klassen, R. M., Aldhafri, S., Mansfield, C. F., Purwanto, E., Siu, A. F. Y., Wong, M. W., & Woods-McConney, A. (2012). Teachers’ engagement at work: An international validation study. The Journal of Experimental Education, 80(4), 317-337.
    Klassen, R. M., Yerdelen,S., & Durksen, T. L. (2013). Measuring teacher engagement: Development of the engaged teachers scale (ETS). Frontline Learning Research, 2, 33-52.
    Kong, Y. (2009). A study on the relationships between job engagement of middle school teachers and its relative variables. Asian Social Science, 5(1), 105-108.
    Koyuncu, M., Burke, R., & Fiksenbaum, L. (2006). Work engagement among women managers and professionals in a Turkish bank: Potential antecedents and consequences. Equal Opportunities International, 25(4), 299-310.
    Langelaan, S., Bakker, A. B., Van Doornen, L. J. P.,& Schaufeli, W. B.(2004). Burnout and work engagement: Do individual differences make a difference? Personality and Individual Differences, 40, 521-532.
    Macey, W. H., & Schneider, B. (2008). The meaning of work engagement. Industrial and Organizational Psychology: Perspectives on Science and Practice, 1, 3-30.
    Markos, S., & Sridevi, M. S. (2010). Work engagement: The key to improving performance. International Journal of Business and Management, 5(12), 89-96.
    Mauno, S., Kinnunen, U., & Ruokolainen, M. (2007). Job demand and resources as antecedents of work engagement: A longitudinal study. Journal of Vocational Behavior, 70, 149-171.
    Mertens, D. M. (2005). Research methods in education and psychology (2nd ed.). Thousand Oaks, CA: Sage.
    Meyer, J. P., & Gagne, M. (2008). Employee engagement from a Self-determination theory perspective. Industrial and Organizational Psychology, 1, 60-62.
    Ministry of Education. (2011). Study-in-Taiwan enhancement program. Retrieved December 2, 2014 from: http://www.ey.gov.tw/News_Content.aspx?n=7084F4E88F1E9A4F&s=75D58F8EF1B493F8
    Neuman, W, L, (2010). Social research methods: Qualitative and quantitative approaches (International ed. of 7th revised ed.). Boston: Allyn & Bacon.
    OECD. (2006). Demand-sensitive schooling. Evidence and issues. Paris: Organisation for Economic Cooperation and Development (OECD).
    Patton, M. Q. (2002). Qualitative research and evaluation methods. Thousand Oaks, CA: Sage.
    Rich, B. L., Lepine, J. A., & Crawford, E. R. (2010). Job engagement: Antecedents and effects on job performance. Academy of Management Journal, 53, 617-635.
    Runhaar, P., Konermann, J., & Sanders, K. (2013). Teachers' organizational citizenship behaviour: Considering the roles of their work engagement, autonomy and leader–member exchange. Teaching and teacher education, 30, 99-108.
    Saks, A. M. (2006). Antecedents and consequences of work engagement. Journal of Managerial Psychology, 27, 600-619.
    Saks, A. M., & Gruman, J. A. (2014). What do we really know about work engagement? Human Resource Development Quarterly, 25(2), 155-182.
    Salanova, M., Agut, S., & Peiro, J. M. (2005). Linking organizational resources and work engagement to employee performance and customer loyalty: The mediation of service climate. Journal of Applied Psychology, 90, 1217-1227.
    Salanova, M., Lorente, L., Chambel, M. J., & Martinez, I. M. (2011). Linking transformational leadership to nurses’ extra-role performance: The mediating role of self-efficacy and work engagement. Journal of Advanced Nursing, 67(10), 2256-2266.
    Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi‐sample study. Journal of organizational Behavior, 25(3), 293-315.
    Schaufeli, W. B., & Bakker, A. B. (2010). Defining and measuring work engagement: Bringing clarity to the concept. In A. B. Bakker & M. P. Leiter (Eds.), Work engagement: A handbook of essential theory and research. Psychology Press.
    Schaufeli, W. B., Bakker, A. B., & Van Rhenen, W. (2009). How changes in job demands and resources predict burnout, work engagement, and sickness absenteeism. Journal of Organizational Behavior, 30, 893-917. doi: 10.1002/job.595
    Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout: A two sample confirmatory factor analytic approach. Journal of Happiness studies, 3(1), 71-92.
    Shenton, A. K. (2004). Strategies for ensuring trustworthiness in qualitative research projects. Education for Information, 22(2), 63-75.
    Shuck, B., Reio, T., & Rocco, T. (2011). Work engagement: An antecedent and outcome approach to model development. Human Resource Development International, 14, 427-445.
    Shuck, B., & Wollard, K. (2010). Work engagement and HRD: A seminal review of the foundations. Human Resource Development Review, 9, 89-110.
    Silverman, D. (2013). Doing qualitative research: A practical handbook. New York: Sage.
    Van Droogenbroeck, F., Spruyt, B., & Vanroelen, C. (2014). Burnout among senior teachers: Investigating the role of workload and interpersonal relationships at work. Teaching and Teacher Education, 43, 99-109.
    Wang, S. J. (2012). The current implementation and strategies for Elementary school teacher's professional development. School Administrators, 77, 182-215.
    Wollard, K. K., & Shuck, B. (2011). Antecedents to work engagement: A structured review of the literature. Advances in Developing Human Resources, 13(4), 429-446.
    Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2007). The role of personal resources in the job demands-resources model. International Journal of Stress Management, 12, 121-141.
    Yakın, M., & Erdil, O. (2012). Relationships between self-efficacy and work engagement and the effects on job satisfaction: A survey on certified public accountants. Procedia - Social and Behavioral Sciences, 58, 370-378. doi:10.1016/j.sbspro.2012.09.1013
    Zacher, H., Chan, F., Bakker, A. B., & Demerouti, E. (2015). Selection, optimization, and compensation strategies: Interactive effects on daily work engagement. Journal of Vocational Behavior, 87, 101-107.

    下載圖示
    QR CODE