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研究生: 張正平
Chang Cheng-ping
論文名稱: 教師溝通傳達能力對學生學習的影響
The influence of teachers' communication and transmission ability upon students' studies.
指導教授: 陳文典
學位類別: 碩士
Master
系所名稱: 物理學系
Department of Physics
論文出版年: 2004
畢業學年度: 92
語文別: 中文
論文頁數: 106
中文關鍵詞: 溝通能力傳達能力教學溝通教師溝通能力學生學習
英文關鍵詞: communication ability, transmission ability, communication of teaching, teachers' communication ability, students' studies
論文種類: 學術論文
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  • 由於教學活動是一種溝通傳達的過程,溝通能力在教學中應扮演著重要的角色。故本研究的主要目的,在於探求教師的溝通能力對於高中學生在物理科學習上的情形是否具有影響,以及影響的方式為何。為了達此目的,需先探究教師的溝通能力包含了哪些溝通技巧?學生的學習情形如何評估?以及兩者之間的關係如何?此外,本研究也試圖從學生的角度,來比較在不同的學習管道(如同儕、自修、課外補習...等)之間,在溝通技巧上之差異。

    為了進行此項研究,本研究探討出教師在教學上的溝通能力可用:「引起動機、熱情活力」、「結構清晰、清楚簡明」、「多元訊息、加強管道」、「檢測反饋、適時回應」以及「態度尊重、地位平等」五大類的溝通技巧來代表,而本研究以學生在學校物理課時所自覺的「專心度」、「理解度」與「興趣度」三個面向,來代表學生在物理科學習時的情形。在研究的方法上,本研究以問卷調查法的方式,試圖從學生的觀點中,找到老師教學溝通能力與學生學習之間的關係。

    本研究的結論為:(一)教師的教學溝通能力對學生學習確實具有影響、(二)「多元訊息、加強管道」與「結構清晰、清楚簡明」是影響最鉅的兩個因素,其次是「檢測反饋」與「引起動機」,而「態度尊重」似乎影響不大、(三)學生碰到物理問題或不理解課程內容時,最常解決的辦法是找同學問,因為同學間用語較淺、較無壓力感,也有較多時間可以學習。

    Teachers’ communication ability plays an important part in teaching since teaching itself is a kind of communication and transmission process. The main purpose of this study is to find out whether teachers' communication ability bear influence upon high school students' Physics studies, and the ways it affect them. In this study, the researcher would resolve several questions such as: what are the communication ability and skills? How can we appraise students' studying in Physics? and What’s the correlation between them? as well. In addition, the researcher also attempts to compare the different study channels (peer study, self study, after-school study…) with each other regarding communication skills from the students’ point of view.

    In order to proceed this study, the researcher assumed that teachers’ communication ability could be divided into five skills as the following: "Prompting motivation, being vigorous and enthusiastic", "Clarifying the structure of the context, being simple and plain", "Diversifying and strenghtening learning channels", "Examining feedback from students and responding properly" and "Respecting students and keeping in equal status with them" as well. Besides, the researcher chose the degree of "Concentration", "Understanding" and "Interest" representing the situation of students’ studying in Physics. The researcher used questionnaires to find out the correlation between teachers’ communication ability and students’ studying in Physics from students' viewpoint.

    The conclusions of this study are: (1) teacher's communication ability of teaching does influence students’ studying in Physics; (2) " Diversifying learning channels" and "Clarifying the structure of the context" are the two major factors. "Examining feedback" and "Prompting motivation" are of minor importance, and "Respecting students" seems to be insignificant; (3) students mostly ask their classmates to solve their problems when they encounter difficulties in Physics studies because their classmates use relatively simple and plain words, pose less pressure to them, and they have more time to study and discuss.

    第一章 緒論 1 第一節 研究動機與背景 1 第二節 研究目的與待答問題 3 第三節 名詞解釋 4 第二章 溝通傳達能力之文獻探討 5 第一節 溝通傳達的意涵 5 第二節 溝通傳達的心理活動探討 7 第三節 溝通傳達的社會功能探討 18 第四節 溝通傳達的特質探討 22 第五節 教學活動中的溝通傳達 29 第三章 研究方法 33 第一節 研究流程設計 33 第二節 研究對象 34 第三節 研究工具與設計 35 第四節 研究範圍與限制 43 第四章 資料整理與分析 44 壹、學生在物理課的學習情形調查結果 45 貳、教師溝通的技巧調查結果與學生學習情形之對照與討論 49 參、教師的溝通技巧對於學生學習情形的影響關係調查結果 53 肆、不同的學習管之間的差異調查結果 61 第五章 結果與討論 64 第一節 研究結果 64 第二節 討論 69 第六章 結論與建議 70 第一節 結論 70 第二節 建議 71 參考文獻 74 附註 77 附錄 82 附錄一 研究問卷 82 附錄二 各班學生在物理課的學習情形調查結果 86 附錄三 影響學生物理學習情形的可能因素記實 87 附錄四 各班教師之教學溝通技巧的符合程度調查結果 98 附錄五 全部學生對於影響其學習情況的因素分析 99 附錄六 當學習物理碰到問題時採取的反應原因記實 100

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