研究生: |
陳昱蓉 Yu-Rong Chen |
---|---|
論文名稱: |
Problems and Solutions in Applying Assessment Center Methods in Taiwan |
指導教授: |
李隆盛
Lee, Lung-Sheng |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2005 |
畢業學年度: | 93 |
語文別: | 英文 |
論文頁數: | 145 |
中文關鍵詞: | 評鑑中心 、發展中心 |
英文關鍵詞: | assessment center, development center |
論文種類: | 學術論文 |
相關次數: | 點閱:208 下載:19 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
Assessment center method (ACM) is an ever more complete and appropriate method with respect to human resource practice in this ever changing, global and technologically demanding business environment. However, the operation of ACM is relatively preliminary due to different business environments in Taiwan. Thus, the study was aimed to explore the current situation of applying ACM in Taiwan, to investigate the problems of implementation, to construct a comprehensive strategy to solve these problems and to provide the concrete conclusions and suggestions to practitioners and further studies. By using qualitative research method with multiple cases, the main problems of applying ACM on Taiwan found in this study were: (1) All aspects during application can not be ignored (2) Managerial capabilities need to be enhanced (3) Never think assessment center as ‘panacea’ (4)Effective assessment center in Taiwan has not been built. In addition, comprehensive solutions to cope with these problems concluded in this study were (1) Seek for support from executives (2) Make the purpose of application clear (3) Establish the system of assessment (4) Select suitable assessment center for your own company (5) Provide Training after assessment (6) Develop and modify materials during a period of time (7) Offer subsequent measures to leverage the assessment center.
REFERENCES
Ballantyne, I. & Povah, N. (1995). Assessment and development centres, Hampshire: Gower
Boyle, S, Fullerton, J., &Yapp, M.(1993). The rise of the assessment centre: a survey of AC usage in the UK. Selection and Development Review, 9(3).
Bray, D. W. (1976). The assessment center method. In Robert L. Craig (Ed.), Training & Development (2nd ed.). New York: McGraw-Hill.
Borosky, J. W. (1990). Putting it together hr planning in 3rd at Eastman Kodak. Human Resource Planning, 13 (1), 45-47.
Bycio, P., Alvares, K. M, & Hahn, J. (1987). Situational specificity in assessment center ratings: A confirmatory factor analysis. Journal of Applied Psychology, 72(3), 50-52.
Byham, W. C. (1970). Assessment Centers: an aid in management selection. The Journal of the Society for Personnel Administration, 48 (4), 150-160.
Chang, T. C. (1999). Research of assessment center- Take Taiwan corporations for example. Symposium conducted at the Meeting of the Cross-strait Accounting and Management Seminar, Taipei.
Chang, W. L. (1999a). Human resource management. Taipei: Huatai.
Chang, Y. L. (1996). Assessment of leadership competency, Kuohun, 612, 72-74.
Chang, Y. L. (1996). Analysis of reliability and validity of managerial testing, Applied Psychology, 10, pp.65-95.
Chen, C.T. (2001). The Research for Criterion-related Validity of the Management Competency Assessment Center-A case study of validity of the junior managers of a motorcycle company ( Master Dissertation). Yuan Ze University, Taoyuan.
Chen, Y. P. (2003). Necessity of using development centers in corporations (Master Dissertation). National Taiwan Normal University, Taipei.
Chuang, T.A. (1988). The way China steel selected managers- assessment center, Modern Management Monthly, 133, 84-87.
Chuang, T. A. (1991). Human resource development practice in corporations. Taipei: Kuanto.
Delaney, J. T., Lewin, D., & Ichniowski, C. (1989). Human resource policies and practices in American firm. Washington. DC: U. S. Government Printing office.
Development Dimensions International. Guidelines and ethical consideration of assessment center operations. Retrieved May 4, 2000, from
http://www.assessmentcenters.org/
Development Dimensions International. Guidelines and ethical consideration of assessment center operations. Retrieved May 4, 2000, from
http://www.assessmentcenters.org/
Dugan, Beverly (1988). Effects of assessor training on information use. Journal of Applied Psychology, 73(4).
Dyer, L. (1993). Human resource as a source of competitive advantage. Kinston, Ontario: Industrial relations center press, Queen’s university.
Fletcher.C, Lovatt.C, and Baldry.C(1997)A study of state trait, and test anxiety, and their relationship to assessment center performance. Journal of Social Behavior and Personality, Assessment Centers Research & Applicaions Special Lssue, 12(5).
Gaugler, B.B., Rosenthal, D.B. Thornton G.C & Benson, C. (1987). Meta-analysis of assessment center validity. Journal of Applied Psychology, 72(8).
Gloembiewski, R. T., & Stevenson, J. G.., and White, M. (1997). Cases in public management. 5th Edition, Illinois: F.E. Peacock
Goodge, P. (1991). Development centre guidelines for decision makers. Journal of Management Development, 6(1).
Goodge, P. (1994). Development Centres: Design Generation and Effectiveness. Journal of management Development, 14 (8), 60-65
Griffiths P. & Allen B. (1987). Assessment Center: Breaking with Tradition. Journal of Management Development, 25(1), 52-62.
Griffiths, P. & Goodge P. (1994). Development centres: The third generation. Personnel Management, 26 (6)
Finkle, R.B. (1976). Management assessment center. In M.D. Dunnette (Ed.), Handbook of industial and organizational psychology. Chicago: Rand Mcnally
Huang, Y. F. (1998). Construct validity and influential factors of assessment center. Unpublished doctoral dissertation. National Cheng-Chi University, Taipei.
Iles P. (1992). Centres of excellence? Assessment and development centres, managerial competence and human resource strategies. British Journal of management, 6.
Imada, A. S., Van Slyke, M. D., & Hendrick, H. W. (1985). Applications of assessment centers multinationally: the state of the art, obstacles and cross-cultural implications. Journal of Management Development, 4(4), 54-67.
International Task Force on Assessment Center Guidelines.(2000).Guidelines and
Ethical Considerations for Assessment Center Operations. Retrieved May 19,
2004, from http://www.assessmentcenters.org/images/00guidelines.pdf
Joiner, D. A. (1984). Assessment centers in the public sector: a practical approach. Public Personnel Management, 4, 435-250.
Joseph L. M. (1977). Applying the assessment center method. New York: Pergamon Press.
Joyce, L. W. (1994). Managerial Functions: An Alternative to Traditional Assessment Center Dimensions? Personnel Psychology, 48(2).
Keer, S and Davenport, H. (1989). AC or DC: A wolf in sheep’s Clothing? British Psychological Society, 5(5), 1.
Keil, E. C(1981). Assessment centers : a guide for human resource management, Reading, MA: Addison-Wesley
Krause, D. E., & Thornton, G. (2004, October). Cultural Values and Assessment Center Practices in the Americas, Europe, and Asian Countries. Paper presented at the Symposium. Abstract retrieved June 12, 2005, from http://www.assessmentcenters.org/
Lee G., & Beard D. (1994). Development Centres: Realizing the potential of your employees through assessment and development. Europe: McGraw-Hilll
Lee, S. S. (2003a). Experience sharing about National Civil Service Institute, T&D Fashion, 14, 1-7.
Lee, S. S. (2003b). Basic concept and application of assessment center in governmental human resource development, T&D Fashion, 14, 1-12.
Lin, T. Y. (2002). Introduction of assessment center. Retrieved November 8, 2002, from http://210.209.11.51 stanley/article/64389046/
Lorenzo, R. V. (1984). Effects of assessorship on managers’ proficiency in acquiring, evaluating and communicating information about people. Personnel Psychology, 37(4).
Lowry, P. E.(1996). A survey of the assessment center process in the public sector. Public Personnel Management, 25(3).
Marchbank, T. & Guymer, A. (1994) Development centres. Eruope :
McGRAW-HILL
Moses, J. L., & Byham, W. C. (1975). Applying the assessment center method. New York: Pergamon Press Inc.
National Taiwan Normal University (2004). Research of competency-based assessment center and promotion strategies for technical talents. (93G0067). Taipei: Industrial Technology Research Institute
Noe, R.A,. Hollenbeck, J.R., Gerhart, B.,& Wright, P.M.(1997). Human resource management: gaining a competitive advantage (2nd ed.). New York: McGraw-Hill.
Obemann, C. (2004, October). How European assessment centers differ from those in the US—which is better?. Paper presented at the Symposium. Abstract retrieved June, 20, 2000, from http://www.assessmentcenters.org/
Pfeffer, J. (1995). Producing sustainable competitive advantage through the effective management of people. Academy of Management Executive, 9(1), 55–72.
Rupp, D., Thornron, G. & Gibbons, A. (2004, October). Measuring change in a developmental assessment center: evidence for construct validity. Paper presented at the Symposium. Retrieved June, 20, 2005, from http://www.assessmentcenters.org/
Schofield, S., Hogg, B., & Beard, D. (1994). Cultural Issues and Development Centres in Lee and Beard(eds) Development centres: realizing the potential of your employees through assessment and development, Berkshire: McGraw-Hill
Smith, D., & Tarpey, T. (1987). In-tray exercises and assessment centres: the issue of reliability. Personnel Review, 16(3).
Spychalski, A. C., Quionones, M. A., Gaugler, B. B., & Pohley, K. (1997). A survey of assessment center practices in organizations in the United States. Personnel Psychology, 50(1).
Task force on Assessment Center Guidelines. (2000). Guidelines and ethical
considerations for assessment center operation. Pittsburg: Development
Dimensions International.
Thornton, G. C., (1992) Assessment centers in human resource management, New York.: Addison-Wesley
Thornton, G. C., & Byham, W. C. (1982). Assessment centers and managerial performance. New York: Academic Press
Thornton, G. (2004, October). Assessment center do have validity to measure intended constructs. Paper presented at the Symposium. Retrieved Jan 12, 2005, from http://www.assessmentcenters.org/
Thornton, G. (2004, October). Assessment center guidelines—potential additions regarding trainers and cross cultural adaptations. Paper presented at the Symposium. Abstract retrieved Jan 12, 2005, from http://www.assessmentcenters.org/
Tsai, M. C. (2001). The efficiency and feasibility study on a management competence assessment center in Chunghwa Telecom: From assessors’ point of view ( Master Thesis). National Sun Yat-Sen University, Kaohsiung.
Ulrich, D. & Lake, D. (1990). Organization capability: competing from inside
out. New York: John Wiley and Sons.
Walker, J. W. (1994). Integrating the human resource function with the business. Human Resource Planning, 34 (4), 59-77.
Wendel, F. C. (1988). An introduction to the assessment center method. (ERIC Document Reproduction Service No. ED 310545)
Willis L. (2004, October 5-8). Success Strategies for Designing and Administering Assessment Center Processes. Paper presented at the Symposium. Abstract retrieved Jan 12, 2005, from http://www.assessmentcenters.org/
Wood, R., & Payne T.(2001). Competency-based recruitment and selection. (Lan, M.C., & Chiang, P. H. Trans.).Taipei:Business Weekly
Wu, C. L. (2002). The application of assessment center method on selection of junior high school principal (Master Dissertation). National Chi-Nan University, Nantou.
Wu, F. S. (1992). Research of assessment center and managerial selection. Unpublished doctoral dissertation. National Cheng-Chi University, Taipei.
Wu, F. S. (1994). Assessment and selection of managers. Personnel Monthly, 17(3), 77-92.
Wu, F. S. (1997). Selecting assessment tools and designing simulations of assessment center, Open Public Administration Review, 7, 1-39.
Wu, F. S. (2003). Human resource management. Taipei: Huatai.