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研究生: 羅葆菈
Nancy Paola Rodríguez Zavala
論文名稱: The Relationship of Training and Development, Compensation, Job Stress, Job Satisfaction and Organizational Commitment: An Example of a Commercial Bank in Honduras
The Relationship of Training and Development, Compensation, Job Stress, Job Satisfaction and Organizational Commitment: An Example of a Commercial Bank in Honduras
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 86
中文關鍵詞: job satisfactiontraining and developmentcompensationjob stressorganizational commitment
英文關鍵詞: job satisfaction, training and development, compensation, job stress, organizational commitment
DOI URL: https://doi.org/10.6345/NTNU202204547
論文種類: 學術論文
相關次數: 點閱:185下載:26
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  • Organizational commitment and job satisfaction are important predictors of organizational performance and help organizations reach competitive advantage. In order for organizations to survive during times of economic recession they have to make extra efforts to keep the employees satisfied and committed towards the organization. There are many factors affecting employees’ job satisfaction and commitment, this study focuses on the factors of job stress, training and development and compensation. The data for this study was collected from 250 employees of Banco Atlántida, Honduras most important bank. SPSS statistics software was used to analyze the data. The results obtained indicate that training and development and compensation have a positive and significant effect on job satisfaction; job stress however has a negative but significant effect on job satisfaction. The results also indicate that job satisfaction has a positive and significant effect on organizational commitment. Lastly, job satisfaction showed to have a mediator effect between independent variables, training and development, compensation, job stress and the dependent variable organizational commitment. This study contributes and gives more information to the banking industry in Honduras, especially to Banco Atlántida, about the real situation of the employees.

    Organizational commitment and job satisfaction are important predictors of organizational performance and help organizations reach competitive advantage. In order for organizations to survive during times of economic recession they have to make extra efforts to keep the employees satisfied and committed towards the organization. There are many factors affecting employees’ job satisfaction and commitment, this study focuses on the factors of job stress, training and development and compensation. The data for this study was collected from 250 employees of Banco Atlántida, Honduras most important bank. SPSS statistics software was used to analyze the data. The results obtained indicate that training and development and compensation have a positive and significant effect on job satisfaction; job stress however has a negative but significant effect on job satisfaction. The results also indicate that job satisfaction has a positive and significant effect on organizational commitment. Lastly, job satisfaction showed to have a mediator effect between independent variables, training and development, compensation, job stress and the dependent variable organizational commitment. This study contributes and gives more information to the banking industry in Honduras, especially to Banco Atlántida, about the real situation of the employees.

    ABSTRACT …………………………………………………………………….….I TABLE OF CONTENTS ……………………………………………………….....II LIST OF TABLES …………………………………………………………….....IV LIST OF FIGURES ……………………………………………………………....V CHAPTER I INTRODUCTION 1 Research Background 1 Research Purposes and Questions 3 Significance of the Study 4 Definitions of Terms 4 Research Limitations 6 CHAPTER II LITERATURE REVIEW 7 Organizational Commitment 7 Job Stress 10 Training and Development 13 Job Satisfaction 15 Compensation 19 Relationship between the Variables 21 CHAPTER III RESEARCH METHODS 27 Research Framework 27 Research Hypotheses 27 Research Design 28 Instrument 28 Data Collection 32 Data Analysis 33 Research Procedure 34 CHAPTER IV RESULTS AND DISCUSSIONS 36 Descriptive Statistics 36 Reliability Analysis 47 Correlation Analysis 47 Hypotheses Test 48 Discussion of the Results 55 CHAPTER V CONCLUSIONS AND IMPLICATIONS 57 Conclusions 57 Implications 58 Research Limitations 61 Suggestions for Future Research 61 REFERENCES 63 APENDIX A: QUESTIONNAIRE 73

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