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研究生: Kenya P Louis
Kenya Pearlila Louis
論文名稱: Expatriate vs. Locals: A Study of Executive Leadership and Local Development in the Caribbean Hotel Sector
Expatriate vs. Locals: A Study of Executive Leadership and Local Development in the Caribbean Hotel Sector
指導教授: 張媁雯
Chang, Wei-Wen
口試委員: 葉俶禎
Yeh, Chu-Chen
黃美慈
Huang, Mei-tzu
張媁雯
Chang, Wei-Wen
口試日期: 2023/06/07
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 89
英文關鍵詞: Expatriates, Caribbean Hotel Sector, Executive Leadership, Leadership Competencies, Leadership Development
研究方法: 紮根理論法半結構式訪談法
DOI URL: http://doi.org/10.6345/NTNU202300615
論文種類: 代替論文:專業實務報告(專業實務類)
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  • Executive leadership and development in relation to expatriation have been vastly researched over the years within various industries particularly in Western and Eastern nations. Many scholars have identified the advantages expatriates possess that allows them to be perceived as more suitable for executive positions in multinational companies and by extension the hospitality industry. The Caribbean hotel sector is no exception in regards to having a high representation of expatriates occupying executive roles. The globalization of the Caribbean hotel sector, have provided employment for much of the local populace in various capacities which have also prompted an increase in local employee’s development and advancements initiatives for career progression in the sector. The Caribbean hotel sector, has been heavily criticized for favoring international foreign workers over locals for these roles and as a result, have promoted this research. The study discusses why expatriates are perceived to me more suited than local managers for executive positions by showing the advantages expatriates have over locals in the parameters of critical competency gaps and the cultural influences that exist in the Caribbean region. A qualitative approach was used for this study and data was collected from interviewing 20 participants using three sample groups of executives from different hotels operating in the Caribbean region–international executives, local executives, and human resource practioners. The study also used document reviews as secondary data. The Data analysis was done using open coding and axial coding techniques to formulate aggregate categories for the findings. The study findings identified hotel involvement and government intervention as means of aiding in the development of their local employees in terms of implementing succession planning programs, collaboration with local schools and hospitality associations and proper management of expatriate hiring. Lastly, the study provided practical implications for the hospitality industry, Human Resource practitioners and other developing countries.

    ABSTRACT..................................................................................................... I TABLE OF CONTENTS................................................................................... III LIST OF TABLES.............................................................................................. V LIST OF FIGURES............................................................................................ VII CHAPTER I INTRODUCTION......................................................................... 1 Background of Study................................................................................... 1 Problem Statement...................................................................................... 4 Research Questions..................................................................................... 5 Research Purpose........................................................................................ 6 Significance of Study................................................................................... 6 Research Scope........................................................................................... 6 Definition Of Terms....................................................................................... 7 CHAPTER II LITERATURE REVIEW.................................................................. 9 The Expatriate Executive vs. Local Talent................................................. 9 Leadership Culture in the Caribbean....................................................... 12 Leadership Competencies: Hospitality Perspective........................... 14 Leadership Development.......................................................................... 15 CHAPTER III RESEARCH METHODS.............................................................. 19 Research Approach.................................................................................... 19 Research Conceptual Framework............................................................ 19 Research Procedure ................................................................................... 21 Research Participants and Criteria............................................................ 24 Data Collection............................................................................................ 28 Data Analysis................................................................................................. 31 Research Quality........................................................................................... 37 CHAPTER IV FINDINGS AND DISCUSSION.................................................... 39 Critical Competencies Demanded for Executive Positions in Caribbean Hotels...................................................................................... 39 Expatriates vs. Locals for Executive Roles............................................... 42 Impact on Local Employees Perception................................................... 47 Local Talent Development........................................................................... 50 Discussion....................................................................................................... 55 CHAPTER V CONCLUSION AND SUGGESTIONS......................................... 67 Conclusion..................................................................................................... 67 Implications.................................................................................................... 68 Research Limitations...................................................................................... 70 Suggestions for Future Study.................................................................... 71 REFERENCES.................................................................................................... 73 APPENDIX A: PERMISSION LETTER......................................................... 81 APPENDIX B: DEMOGRAPHIC QUESTIONNAIRE................................ 82 APPENDIX C: LOCAL EXECUTIVE PARTICIPANTS................................. 83 APPENDIX D: INTERNATIONAL EXECUTIVE PARTICIPANTS............ 84 APPENDIX E: HUMAN MANAGERS/DIRECTORS................................ 85 APPENDIX F: CONSENT FORM.................................................................. 86 APPENDIX G: SAMPLE OF OPEN CODING (Atlas.ti)........................... 88

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